California Attorney General: (800) 952-5225. Practitioner's Workflows, How-To Guides, Strategy Notes, Charts, Checklists, and annotated Sample Documents empower you to complete even unfamiliar tasks with skill and . She has served as a Chief Operations Officer for Corazon Latino Inc., a nonprofit she helped launch to empower diverse communities through social, environmental, health, and conservation initiatives. Without such detailed information, it is difficult for the Legislature to know if the benefits or savings of OIOs current work outweigh the costs to the boards and bureaus. The State of California is proposing to invest $140 million of cap and trade money next year in three communities likely $70 million in Fresno, $35 million in Los Angeles, and $35 million in a third location. %PDF-1.7 % At all relevant times, Nova Tech Ltd. a/k/a NovaTech, Ltd. is and was a business There are currently more than 2.4 million practitioners licensed by the DCA. These units provide legal services to the Department's Executive staff and to all DCA entities. Legislative Analyst's Office | The California Legislature's Nonpartisan Fiscal and Policy Advisor 925 L Street, Suite 1000 Sacramento, CA 95814 | (916) 445-4656 | information [at] lao.ca.gov . For the complete list, see the Departments Licensees page. Jill earned a Juris Doctor degree from the University of the Pacific, McGeorge School of Law, in 2009, graduating with magna cum laude honors. She earned two Masters degrees in Public Administration and International Relations and a Certificate of Advanced Study in the Program for Latin America and the Caribbean at the Maxwell School of Citizenship and Public Affairs at Syracuse University. On January 3, 2023, the California Department of Consumer Affairs (DCA) will transition to a new logo. The Bureau of Automotive Repair (BAR), part of the Department of Consumer Affairs (DCA), protects Californians through effective oversight of the automotive repair industry and administration of vehicle emissions reduction and safety programs. The Office of Information Services directs and manages information technology for all of DCA. We recommend that the Legislature reduce the proposed funding and positions to match the current authorized levels of $894,000 and five positions. California Department of Consumer Affairs. OIO indicates that the proposed increase in positions would allow the office to return to its previous approach and take on additional special projects. Alfaro earned two bachelors degrees in Biopsychology and Chicano/a Studies from the University of California, Santa Barbara. OIO has provided information on multiple workload outcomes, such as the number of business processes it has documented and the recommendations it has made for DCA centralized services, boards, and bureaus. Prior to his appointment, Mr. Heimerich served as the Deputy Director for Communications at the Department of Consumer Affairs. He served as deputy chief at the California Victim Compensation and Government Claims Board in 2007 and at the California Department of Consumer Affairs Bureau for Private Postsecondary and Vocational Education from 2004 to 2007. As deputy chief, Janssen oversees BARs Licensing, Records Management, and Program Support Branch; Administration Branch; and Consumer Assistance Program. Deputy Commissioner Moreover, OIOs projected outcomes with the proposed increase in positions and expenditures are largely similar to its outcomes with the current authorized level. Prior to his appointment, Piccione served as DCAs chief technology officer. Special Advisor. Business. A website for the State of California, Department of Consumer Affairs, Physician Assistant Board Skip to Main Content SEVERE ALERT! Require OIO to Report on Measurable Benefits and Savings. Annie earned a Master of Public Administration degree from the University of San Francisco and a Bachelor of Arts degree from Cal Poly San Luis Obispo. It also manages DCA's many facilities, vehicle fleet, emergency response, and its mailroom, copying, and imaging services. He has also worked as a spokesperson at the California Department of Corrections and Rehabilitation, and as the local Morning Edition host/producer at Capital Public Radio. Kimberly Kirchmeyer Director. A repair-only station is licensed to diagnose and repair vehicles. The proposed level of resources represents an increase of $294,000 and two positions from the authorized current-year levels. Pictured L to R: (DCA Deputy Director of Communications Monica Vargas, BCSH Secretary Lourdes Castro Ramrez, DCA Director Kimberly Kirchmeyer, DCA Deputy Director Christine Lally, DCA William Thomas & DCA Office of Information Services Deputy Director Jason Piccione). Before that, she was deputy director of legislation and policy review at the California Department of Consumer Affairs from 2014 to 2016 and an advocate at Platinum Advisors from 2006 to 2014. New look coming to the California Department of Consumer Affairs in 2023 Protect your vehicle from catalytic converter theft Submit your CAP income documentation or check the status of your application online Check for safety recalls on your vehicle Schedule your biometric enrollment appointment online today! The mission of the CRD is to protect the people of California from unlawful discrimination in employment, housing, businesses, and state-funded programs, and from bias-motivated violence and human trafficking. Click here for more resources. Prior to her appointment, Janssen managed BAR's Administration Branch. In 2015, DCA established OIOs predecessor, the Organizational Change Management unit, in response to findings from the California State Auditor that future IT projects should include a process for planning and implementing effective organizational change management. Through its Call Center and Correspondence Unit, CIC provides consumers and licensees with user-friendly information and identifies for them the government agency or community organization that can best address their needs. The California Department of Consumer Affairs ( DCA) is a department within the California Business, Consumer Services, and Housing Agency. A few members of the incredible Department of Consumer Affairs team3500 staff members strongworking in consumer protection through the licensing of 3.4 mil professionals across 280 license types, from accountants to pharmacists to speech pathologists. PDE staff also write, edit, design, and distribute DCA's award-winning quarterly consumer magazine, Consumer Connection. Previously, she was a fellow for the Western Riverside Council of Governments (WRCOG) at the City of Menifee Public Works Department, where she reviewed and updated internal policies and investigated external grant opportunities for urban beautification and electric vehicle infrastructure development. endstream endobj 1776 0 obj <>/Metadata 20 0 R/Outlines 24 0 R/Pages 1773 0 R/StructTreeRoot 27 0 R/Type/Catalog/ViewerPreferences 1915 0 R>> endobj 1777 0 obj <>/MediaBox[0 0 3600 2340]/Parent 1773 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 1778 0 obj <>stream The 2017-18 budget provided ten positions and $1.3million for three years for the Organizational Change Management unit to support the boards and bureaus through business process reviews, as well as the department as a whole with planned special projects. It employs 6-10 people and has $5M-$10M of revenue. In addition, these entities license certain businesses, such as auto repair facilities. Additional professions and vocations were brought under State authority in the next 30 years. CIC phone agents answer calls from consumers to DCA's toll-free number. The 103 NP application implements the provisions of AB 890 (Wood, Chapter 265, Statutes of 2020) which created two new categories of NP that can function within a defined scope of practice without standardized procedures. The Legal Office serves as in-house counsel for the director as well as the boards, bureaus, programs, and other entities of DCA. Visit the announcement page for more information. An official website of the United States government. TTY: 1-800-326-2297. This will give the Legislature insight into whether OIOs benefits outweigh its costs to the boards and bureaus, which could inform future funding decisions when the limited-term resources recommended above expire. Department of Housing and Community Development. Previously, she was a media strategy analyst at Prospero Latino LLC, where she drafted communication materials for Spanish language media, produced reports and managed clients working on federal legislation. Most recently she served in the Office of Los Angeles City Council District 10, where she was Senior Deputy for Homelessness and Housing. DCA licenses or certifies practitioners in more than 255 professions. OIO collaborates with the boards, bureaus, and DCA centralized services on business modernization information technology (IT) projects and process improvement reviews. Teresa Starks. Automotive Repair Dealer (ARD)* a business registered by BAR who, for compensation, repairs and/or diagnoses malfunctions of motor vehicles. Business, Consumer Services and Housing Agency, Department of Financial Protection and Innovation, Address: 500 Capitol Mall, Suite 1850, Sacramento, CA 95814. 2069 0 obj <>stream Serve Californians by effectively overseeing financial service providers; enforcing laws and regulations; promoting innovationand fair and honest business practices; enhancing consumer awareness; and protecting consumers by preventing potential marketplace risks, fraud, and abuse. In support of this mission, BAR provides a wide range of services: She was Asset Manager at the Oakland Housing Authority from 2015 to 2017. P&6:\3i,TN(3TT *+E endstream endobj 26 0 obj <>/Metadata 4 0 R/Outlines 8 0 R/Pages 23 0 R/StructTreeRoot 14 0 R/Type/Catalog/ViewerPreferences 162 0 R>> endobj 27 0 obj <>/MediaBox[0 0 3600 2340]/Parent 23 0 R/Resources<>/ExtGState<>/Font<>/Pattern<>/ProcSet[/PDF/Text]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 28 0 obj <>stream See Full Org Chart. History of CDSS Across the globe, we serve our fellow citizens during some of their most important moments - births, adoptions, medical emergencies, deaths, arrests, and disasters. Mr. Heimerich serves as the advisor to the Secretary on external affairs, communications and media issues pertaining to the Agencys departments, boards, bureaus and commissions. State of California Department of Veterans Affairs December 31, 2022. Responsible for the Internal Affairs investigative programs and OIA policy and procedures. Christine Lally Chief Deputy Director . The Department oversees the operations of state-licensed financial institutions, including banks, credit unions, money transmitters, issuers of payment instruments and travelers checks, and premium finance companies. Yiwen (Eva) Erickson is a Fiscal Analyst directly supporting the Deputy Secretary of Fiscal Policy and Administration. Corp. Code 25000-25707) (CSL). Christopher S. ShultzChief Deputy Commissioner, VacantSenior Deputy CommissionerDivision of Corporations and Financial Institutions, Suzanne MartindaleSenior Deputy CommissionerConsumer Financial Protection, Nicole HisatomiDeputy CommissionerLegislation, Sophia SmithDeputy CommissionerAdministration, Adrian DiazDeputy CommissionerExternal Affairs, Jeanette QuickDeputy CommissionerInvestor Protection, Balbiro KazlaDeputy CommissionerBroker-Dealers and Investment Advisors, Christina Tetreault Helps to keep Californias air clean by reducing air pollution produced by motor vehicles. The Agency's Multifamily Division finances affordable rental housing through partnerships with jurisdictions, developers, and more. It includes the Family Support Unit, which maintains systems that involve processing limited license hold issues related to child support systems, and the Service Desk. Consumer Resources. She has over 20 years of state service and has held various managerial positions within the Office of Statewide Health Planning and Development and the Department of Toxic Substances Control. Kergan earned a Masters Degree in Urban Planning from the University of California, Los Angeles and a Bachelors Degree in Urban and Community Development from the University of California, Berkeley. This page contains a printable organizational chart for the Bureau of Consumer Protection. However, an actual government agency with the legal authority to enforce the Act was not created until 1878. Veterans Board Executive Officer. In this role he developed and implemented a series of budget reporting tools designed to achieve user serviceable reporting from the Fi$Cal system by DCAs various boards and bureaus. California Department of Consumer Affairs Website: California Department of Consumer Affairs ; Email: dca@dca.ca.gov Phone Number: 916-445-1254. The company is headquartered in Sacramento, . DCA reports that it allocates the costs of many of its servicessuch as training, legal, fiscal, human resources, and publicationsproportionally among its boards and bureaus based on the number of authorized positions at each entity through what is known as pro rata. Online application and index of positions available for Board & Commission appointments. Spot the latest COVID scams, get compliance guidance, and stay up to date on FTC actions during the pandemic. (866) 275-2677. Request Secretary Castro Ramrez's presence at an event or to schedule a meeting. Application Services maintains the Consumer Affairs System and the Applicant Tracking System databases that form the core of DCA's business processes. (619) 610-2093 It consists of Business Services, Human Resources, and Fiscal Operations. Sasha (Wisotsky) Kergan was appointed Deputy Secretary of Housing and Consumer Relations at the Business Consumer Services and Housing Agency by Governor Gavin Newsom in October 2021. Look up a company or individual who has a license issued by the Department of Consumer Affairs. General Information: 800-952-5210. Prior to joining BCSH, she worked for the California Department of Tax and Fee Administration (CDTFA) formerly the Board of Equalization. A test-only station is licensed to inspect vehicles. DFPI Executive Office Clothilde V. Hewlett Commissioner Christopher S. Shultz Chief Deputy Commissioner Vacant Senior Deputy Commissioner Division of Corporations and Financial Institutions Careers in the Bureau of Consumer Protection. Human Resources provides human resources support for DCA employees. Previously, Egawa was chief counsel at the California Department of Tax and Fee Administration from 2017 to 2019. Share your feedback. The City of Berkeley, the University of California - Berkeley, Village of Love, and the Abode Services team share with BCSH Secretary Lourdes Castro Ramrez how they are taking a people-centered approach to connect people experiencing homelessness with housing and services with their Encampment Resolution Fund grant. In response, OIO utilized temporary help and modified its approach to working with the department, boards, and bureaus to operate within its existing levels over the past three years. Egawa was assistant general counsel at the Ryland Group Inc. from 2004 to 2007 and an associate at Jeffer, Mangels, Butler and Marmaro LLP from 1999 to 2004, at Tuttle and Taylor from 1998 to 1999 and at Sheppard, Mullin, Richter and Hampton LLP from 1996 to 1997. A test-and-repair station is licensed to inspect, diagnose, and repair vehicles. Search the Legal Library instead. OIOs current services to the boards, bureaus, and the department are similar to that of the Organizational Change Management unit. Stephanie T. Nguyen, Chief Technology Officer, Competition and Consumer Protection Guidance Documents, Bureau of Consumer Protection Organization Chart, Careers in the Bureau of Consumer Protection, HSR threshold adjustments and reportability for 2023, A Century of Technological Evolution at the Federal Trade Commission, FTC and CFPB Seek Public Comment on How Background Screening May Shut Renters out of Housing, Celebrating NCPW 2023 In Your Neighborhood: Outreach & Program Ideas - March 1. Learn more about your rights as a consumer and how to spot and avoid scams. Together, these entities license more than 3.4million people in more than 280 professional categories, such as doctors, acupuncturists, and cosmetologists. He obtained a bachelor of arts degree from the University of California, Davis. The Administrative Unit provides in-house counsel to the department's administrative divisions and Division of Investigation and represents DCA before the State Personnel Board and the Department of Personnel Administration. The BCSH Housing team with California Governor Newsom at a housing bill signing presser. OPES services include occupational analysis, item writing, examination development, standard setting, program evaluation, and statistical analysis of examination performance. BreEZe enables consumers to verify a professional license and file a consumer complaint. For example, OIO reported that it worked with the Board of Registered Nursing to reduce certain application processing times by 64percent in two years. In 2021, gross margins for Medicare Advantage plans were substantially higher than those seen in the individual ($745 per enrollee), fully insured group ($689 per enrollee), and Medicaid managed . The department publishes a number of publications on consumer-related issues, the most popular being the California Tenants Guide. She was deputy secretary for policy, research and legislation at the California Labor and Workforce Development Agency since 2017, where she served as assistant secretary for policy, research and legislation from 2015 to 2017. (L to R) CalHFA Executive Director Tiena Johnson Hall, HCD Deputy Director Jennifer Seeger, BCSH Secretary Lourdes Castro Ramirez, Governor Gavin Newsom, HCD Director Gustavo Velasquez, DRE Doug McCauley, BCSH Deputy Secretary Sasha Kergan and BCSH Assistant Secretary Myles White. For the complete list, see the Department's Licensees page. Oversees BARs Smog Check Engineering and Information Services Division and Audits and Inspections Branch. California State Department of Consumer Affairs Homepage is designed to help Californians become informed consumers by learning their rights and protection., portal. The California Department of Technology leads the state's drive to deliver clear, fast, dependable, and equitable public services. She was a legislative aide in the Office of California State Senator Kevin Murray from 2003 to 2006 and was a legislative analyst at the American . hbbd```b``"WH>S"ALB R| XD2 I EG,K"D.38]5j^f!$%GIjsG"?w "= Prior to joining BCSH, she was the Deputy Director of Civic Engagement and Strategic Partnerships in the Office of Governor Gavin Newsom. Find the resources you need to understand how consumer protection law impacts your business. The California Department of Consumer Affairs (DCA) is a unique and dynamic department made up of 36 different boards, bureaus, a committee, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. Monica Vargas Deputy Director, Communications. Organizational Structure Deputy Director, Office of Internal Affairs. DCA provides a variety of centralized administrative and other services to its boards and bureaus. Legal Office lawyers provide legal analysis and opinions on laws, issues, proposed legislation, government contracts, employer-employee matters, the Open Meetings Act, the Public Records Act, and the Information Practices Act. Deborah Hoffman. Division of Consumer Financial Protection, Division of Corporations and Financial Institutions, Licensee & Financial Service Provider Search, Actions, Order and Administrative Hearing Decisions, Central Locations for Service of Legal Process, Office of Financial Technology Innovation. The site is secure. CALIFORNIA Secretary DEPARTMENT OF Director Reginald Javier Executive Director DEPARTMENT OF MOTOR Leslie Gallagher, STATE WATER William Lightbourne . Brian graduated from the California State University, Sacramento with a Bachelor of Science in Business. On October 17, 2022, Governor Gavin Newsom announced the State of Emergency, and associated Executive Orders N-39-20 and N-75-20, will end on February 28, 2023. Dhakshike earned a Master of City Planning degree from the Massachusetts Institute of Technology. The address is 1625 N Market Blvd, Sacramento, CA 95834-1924. California Department of Consumer Affairs. DCA Oversees Boards, Bureaus, and Other Entities. This unit created and maintains several consumer handbooks and guides, including California Tenants: A Guide to Residential Tenants and Landlords Rights and Responsibilities; The Small Claims Court: A Guide to Its Practical Use; and more than 30 consumer-oriented legal guides. The .gov means its official. Myles White serves as the Agencys Assistant Secretary of Legislation. 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