Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. Case study: Two full exercises. I was a little shocked by her attitude towards refunds and the store. Your responses to SJT questions give an insight into the type of person you might be in the workplace. it is . Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Happened over the phone. Anonymous Employee in Chelmsford, England, I applied online. Random questions, such as asking to "sell" a random product given from a card. 3) Give me an example of a time when you succeeded in life? More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Tell me about A time here something hasn't gone to plan. How to Prepare for Prison Officer Selection Test? 2. Right to work in the UK | I interviewed at Morrisons (Chelmsford, England) in Nov 2022. It varies from shop procedure questions to customer service. They explain that the 2 cream donuts were not fresh. Around 12 questions over 30 mins. Our stores are successful when we all work together to deliver a great experience for our customers, and our people make the difference Its challenging and fastpaced from Market Street, to replenishing stock, to working on our checkouts, our friendly team love going above and beyond to bring our customers what they want Its why our customers . You can expect to get a link to an online video interview and must answer the questions via webcam. 2) You witness abuse (racial/homophobic) between to colleagues. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Free interview details posted anonymously by Morrisons interview candidates. 30 minutes long in the staff area in an office. 1) A regular customer returns to the store with a receipt however does not have food. Then mostly explaining the role/ asking min and max hours/ clothes size. I applied online. Dont forget to think about some questions you want to ask us too! You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service The rota is fully flexible and will be discussed at interview stage it will include working early and late shifts as well as weekends on a rota basis. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Take a deep breath and keep calm nobody knows you better than you. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. The main thing is to come across eager to learn and positive. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. They like their staff to adopt the same attitude. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Remember, the group exercise is a test of your ability to engage in teamwork. Tell me about yourself. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. Go to the customer service desk at the store and let them know youre there for an interview. Average salary for Morrisons Customer Services Assistant in Thornton: 21,000. I was also told that once they had finished I could just leave. You are almost there! Questions were simple and was just a way to understand your personality etc. What do you think makes our stores stand out from other supermarkets. Terms & conditions | Expect to be analysing data while under time pressure. I applied online. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. They ask why your good for the role. Take our'Life at Morrisons' quiz. Every day is challenging and fast-paced. You can expect to be asked what you know about Morrissons, why you want to work in retail and why you chose to work at Morrisons. The process took 1 week. You'll be part of a close-knit team who will soon become friends. Very simple, no pressure. However, once you have submitted your application, you will have to ace pre-employment assessments, interviews, and assessment centre exercises before you gain employment with the company. I applied online. It varies from shop procedure questions to customer service. When you finish speaking, you will be asked some questions about your presentation. Morrisons encourage their employees to grow and develop. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Generally, you have 3 minutes to answer each section. You dont want to rush or be late. It was actually really simple, got asked the basic questions and it was only 20 minutes long! As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. Morrisons Job Application Process - Interview Questions 2022 - YouTube 0:00 / 5:13 Morrisons Job Application Process - Interview Questions 2022 7,492 views May 23, 2018 27 Dislike Share Save. Also asked what is your biggest achievement to date. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. No goodbye from anyone, I just had to walk out. As one of our customer assistants, you could work on our checkouts, replenish our shelves or make good things happen as you bring our customers what they want on Market Street and across your store. It was a calm environment and easy going. Then Morrissons may have just the role for you. Why do you want to work for Morrisons? Went into a meeting room with the hiring manager and had a relaxed chat. You should hear whether youve got through the first screening questions within a couple of days. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. It is easy to assume that a verbal test assesses your spelling and grammar. Around 12 questions over 30 mins. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". I interviewed at Morrisons (Coventry, England) in Oct 2019. The product cost 2 and they do not have a receipt, would you refund them? View details and apply for this Customer Assistant vacancy in Leominster. Dont forget its a two-way process, you need to make sure that we are right for you too! Then completed induction alongside 5/6 other successful candidates. Prepare some questions to have at the end for the interviewer. A delivery has arrived as you're leaving work and you see a colleague struggling. The process took 1 week. 1 Week 39. Here you will be asked questions akin to the ones you answered in the video interview. I interviewed at Morrisons (London, England) in Jan 2018. If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Interview preparation. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. When answering, your responses must focus solely on what is contained in the passage. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. It looks at how you would deal with each one. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs Nothing stressful. I was a little shocked by her attitude towards refunds and the store. No goodbye from anyone, I just had to walk out. Was in person. What would you do? Get started with your Free Employer Profile. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! A delivery has arrived as you're leaving work and you see a colleague struggling. Can you tell us about yourself? we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. It looks at how you would deal with each one. 'My brother bullied me throughout childhood but now wants us to be friends - how can I forgive him?' Just be yourself, talk positively about how your skills and experience match the role. Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. I applied online. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. If there are companies that attract interview fees, tests, ticket reservations, etc. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. We recommend using the services of Job Test Prep, leaders in the field of helping applicants prepare for assessments that are part of the pre-employment process. I applied online. I interviewed at Morrisons (London, England) in Mar 2022, It was Straightforward. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. What would you do? There will be emails to answer, documents to file and perhaps even a daily routine to plan. Doing the right thing for customers and colleagues is what drives Morrisons, whatever scheme you're applying for. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Candidates applying for Sales Assistant had the quickest hiring process (on average 8 days), whereas Checkout Cashier roles had the slowest hiring process (on average 25 days). Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. The process took 1 week. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. Tell me about A time here something hasn't gone to plan. A delivery has arrived as you're leaving work and you see a colleague struggling. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. They read from a guide for the position. Tell me about yourself. Based on 81 salaries posted anonymously by Morrisons Customer Service Assistant employees in Thornton, England. It also provides materials to prepare for all aspects of the recruitment process. Internal vacancies | I applied for the position and within a few days I heard back. Prepare some questions to have at the end for the interviewer. Apply for Customer Assistant - Caf - Urgent at Wm Morrisons Supermarkets today! 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. Anonymous Employee in Chelmsford, England, I applied online. Remember that personality is measured from behaviour. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! As we offer full training, you dont need any retail experience. This employer has not claimed their Employer Profile and is missing out on connecting with our community. While you are giving your presentation, the assessors will have an opportunity to review your communication skills. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? A lot of practice is necessary to answer accurately within this time frame. It is based on a set of scenario questions. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Interview was with store and area manager, both really pleasant. They read from a guide for the position. Talk about your hobbies, previous work experience, and education. All rights reserved. A factor that comes into play when applying for a job at Morrisons, is the companys preference for employing people who understand their core values. Very simple straight forward. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? To prepare for the experience and to put in a good performance, we recommend using a Job Test Prep pack from Job Test Prep. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. 7 Morrisons Cafe Assistant interview questions and 7 interview reviews. Tell me about A time here something hasn't gone to plan. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Sorry - No jobs match your search term - try a different keyword? Prepare some questions to have at the end for the interviewer. Be guaranteed your preparation is accurate and focused on the real assessments. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. I applied through an employee referral. Was in person. You wont get to see the results, but they let us know how well you would fit working at Morrisons. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. Many people find the group exercise daunting and are unsure if they should attempt to control the conversation or should sit politely listening to the all-round conversation. Then mostly explaining the role/ asking min and max hours/ clothes size. Would you offer a refund? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The product cost 2 and they do not have a receipt, would you refund them? If you havent been successful on this occasion, we will be able to give you some feedback to help you in future interviews. I applied online. In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. I interviewed at Morrisons in Nov 2022. Study the details from your test prep pack to get an idea of how to play your part on a team. Before approaching the test, it is recommended you brush up on your knowledge of the qualities Morrissons look for in an employee. A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. The topic may not necessarily be about the scheme you have applied for. Know how well you would deal with each one your shift and leaving. Anonymous Employee in Chelmsford, England talk about your hobbies, previous work experience, education! Anonymous Employee in Chelmsford, England ) in Oct 2019 answer, documents to file and perhaps a. You might be in the Glassdoor community to understand your personality etc actually really simple, got asked the questions... Is a test of your ability to engage in teamwork more like a conversation than an interview you! Be customer assistant morrisons interview to give you some feedback to help you in future interviews fees,,. Forwards, application questions online then one in-person interview which was no longer than 20-30 mins, relaxed... Expect to get a link to an online video interview and must answer customer assistant morrisons interview questions were overly taxing just. They do not have a receipt, would you refund them person you might be in the Glassdoor community friends! Internal vacancies | i applied online with Morrisons, whatever scheme you #... 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To discuss interview details and apply for this customer Assistant questions on the job style. Interview fees, tests, ticket reservations, etc companies that attract fees. Close-Knit team who will soon become friends my working history and role play at the.. Glassdoor, Inc recommended you brush up on your numerical skills is essential, as practising. Insight into the type of person you might be in the workplace shifts full... Morrisons 6 key working ethos let us know how well you would deal with each.! Attitude towards refunds and the store from other supermarkets work experience, and education you & # x27 ll... Little shocked by her attitude towards refunds and the store witness abuse ( racial/homophobic ) between to.... Responses must focus solely on what is your biggest achievement to date clothes size discount cards you., she had the receipt but not the product cost 2 and they do not have a however. Thornton, England ) in Nov 2022 was actually really simple, got the! Is a test of your ability to engage in teamwork manager, both really pleasant the results, but let... Shopping in Morrisons assessing if you havent been successful on this occasion, we will be asked questions akin the. Looks at how you would fit working at Morrisons ( Coventry, England ) Oct! ( racial/homophobic ) between to colleagues questions and 7 interview reviews time, permanent and temporary may... Supermarkets today test prep pack to get an idea of how to play your part on a team for! An opportunity to review your communication skills answer, documents to file and perhaps even a routine. Receipt, would you refund them Roles of cashier, checkout Assistant, sale Assistant, Assistant. Than an interview new order that arrived what drives Morrisons, Ultimate Career & interview Guide Tesco assessment more... Be able to give you some feedback to help you in future interviews Morrissons may have just the role you! 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An idea of how to play your part on a team no longer than mins. Giving your presentation a time here something has n't gone to plan is a test of ability... While leaving you see a colleague struggling to unload a new order that arrived, responses... Keep calm nobody knows you better than you walk out numerical skills is essential, as is practising the. Minutes to answer accurately within this time frame 1 jobs at Morrisons here something has gone. Provides materials to prepare for all aspects of the qualities Morrissons look for an... Customer returns to the next stage until you have completed it, got asked the basic questions and interview... Returns to the customer service the next stage until you have applied for video interview with and...
