Hugh Gallagher has been working as a Chief Financial Officer at Marathon Patent Group for 11 months. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AmeriGas Propane Customer Service. AmeriGas is a master limited partnership (MLP) First of all, AmeriGas actually isnt a stock at all. The cost was $459.64. It took me 5 and a half weeks to get situation fixed so I can finally purchase this home. But before leaving locked our tank and said we need to call the installers of our new heater as they did something. The data presented on this page does not represent the view of AmeriGas Propane and its employees or that of Zippia. I am not paying for removal of a tank that I have been renting for years! I called your customer service and arranged for the tank and gas to be picked up and was assured it would happen within 30 days, this occurred on January 11, 2023. Perhaps the "Powers to Be" of Amerigas should climb down off their high horse and step back and take a good look at the service they are providing and make some major PERSONEL changes . On 2-15-23 I received a bill for a delivery. So, if that have that many people in worse shape than me ahead of me, I truly believe that is a major fault of the company, period. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. We are told a different story every time we call. Chief Financial Officer @ Marathon Digital Holdings, Vice President Finance and Chief Financial Officer @, Director Treasury Services and Investor Relations and Diector of Treasury Services @, Financial Manager - Operations - Northern Division @. Which, I'm sure was his intent. Is AmeriGas Partners a good dividend stock? In January, I decided to change Propane providers due to a huge pricing difference. I have received no customer service from Americas at all. Propane delivered as soon as possible. Please send your truck to service our tank! I have contacted the local office. Director of Communication, Alexandra.spooner@amerigas.com Amerigas Headquarters is in King of Prussia, Pennsylvania. Business Started Locally: Comments. They never showed up. Instead, it is a publicly traded MLP, which among other things means it has units instead of shares. Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. I understand why the tech disconnected the tank back in March because no one was home and they didnt want to be responsible if something happened but no one called me to tell me this I found out from my contractor whos working at my second home. Other executives include John Lee, Vice President, Financial Operations & Planning; David Ritts, Chief Information Officer and 5 others. BBB reports on known marketplace practices. Desired outcome: million verified professionals across 35 million companies. I have been waiting 3 weeks for Amerigas to fill my tank. Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST. Name. I even gave AmeriGas the benefit of the doubt to asking for an appointment weeks later or a month later and the same answer no appointments someone will call you back. This complaint was posted by a verified customer. (Sales figure is modelled). Microsoft Office Management Microsoft Excel see more Hugh Gallagher Email Address Found 3 email address listings: @marathondh.com @amerigas.com @aol.com Hugh Gallagher Phone Number Found 5 phone numbers: 914-980-XXXX 610768XXXX 347231XXXX 914-592-XXXX 253779XXXX View Hugh's Email & Phone (It's Free) 5 free lookups per month. I would appreciate a call and acknowledgment of this email. How can we help you? If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What happens when you have 2 vision plans? 460 North Gulph Road We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Sent to collections due to their non response. This is the WORST company that has EVER existed. Discuss the issues you have had with AmeriGas Propane and work with their customer service team to find a resolution. Share your photos and videos with others to prove the truth of your words. Amerigas Headquarters is in King of Prussia, Pennsylvania. They just lie to customers over and over again. First, propane dealers do not have the attributes of a public service company: they do not deliver propane to consumers by way of permanent physical connections, they do not have an exclusive service territory in which the state has authorized them to operate, they are not monopolies, and they do not have the power of. AmeriGas. This is the reason that I cancelled my order and my service with them after 20+ plus. I was being charged almost twice as I could purchase it from another local supplier. AmeriGas Customer Service. Todoay is 2/12/23 and after several call and promises to expedite my refund, I still haven't received it. Mobile: (484) 332-1485, Brilynn Johnson This review was chosen algorithmically as the most valued customer feedback. Company Description: Amerigas, Inc. is located in King OF Prussia, PA, United States and is part of the Direct Selling Establishments Industry. Why would I receive a bill, and when inquired about, I am told I have a credit, when I obviously did not receive a tank fill? A clear bill with no charges on it . We need gas now or by Friday because its gonna be 13-23 degrees. I do not answer calls I don't recognize but after 2 weeks of daily calls I returned the call to find out who was annoying me. Location 0 0 This website is for information, Amerigas reviews, feedback, ratings, and complaint purposes only. Every time, we were assured we would get a delivery the next day. Paige O'Dell is Vice President, Customer Engagement at AmeriGas Propane (since October 2020). Emails found on company website fb@amerigas.com 100% Support 0 0 chris.ransom@amerigas.com 94% sales 0 0 Emails found on 3rd party websites They over-charge customers, their meter readers DO NOT know how to properly read On or about January 7th I called Amerigas for a refill on my tank. I live in Cora, Wyoming. They keep saying it will be resolved, but absolutely nothing is done. Amerigas Propanes main competitors are Gas South, Ferrellgas, Matheson, FPU, Suburban Propane, Growmark, CHS, Superior Plus Propane, MFA Oil, Cynch, Blue Rhino, and Gas America. A propane tank is only filled to 80%, so at 40% you have 1/2 a tank. 1-800-263-7442. Horrible service and customer service is a crash course in foreign relations. (610)768-7498, Shelly Oates 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. 2023 AmeriGas Propane, Inc. All Rights Reserved. Compare pay for popular roles and read about the team's work-life balance. I also lease tank and equipment , the regulator failed ,which is also Good Luck because they will make up some phony charges that will America's going to pay fir my mother's broken pipes because they Amerigas was supposed to refill our tank on Nov.5 2022 and failed to Failure to close account and pick up tank, Worst Company I have ever worked for Marathon Patent Group is part of the Finance industry, and located in Nevada, United States. New Customers: We cannot wash clothes or use our stove. This last spring I tried to call your company come and get the tank I was renting from you. 460 N Gulph Rd, King of Prussia, PA 19406-2815. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Corporate Offices King of Prussia, PA 460 N Gulph Rd, King of Prussia, PA 19406-2815 Departments: IT, Engineering, Supply Chain, Facilities, Human Resources, Finance, Construction, Customer Service See 1 Jobs HQ Cotati, CA Departments: Facilities, Sales Healdsburg, CA 434 Center St in Healdsburg, CA Petaluma, CA I have been promised expediated deliveries, emergency deliveries, phone calls confirming deliveries but to no avail. I need by money returned to me expeditiously. They up their tank rental prices as they see fit, don't contact you in a timely manner, misinform you as to why they refuse to deliver and outright lie of which I have much proof. AmeriGas Propane - propane delivery, scheduling inspection and tank removal. AmeriGas Propane - overcharging the public. If propane costs $2.50 per gallon, using this as an example, natural gas is the cheaper option. I have been waiting since March 2002 for someone to call me back to schedule an appointment for a service technician to come out to reconnect the tank that was disconnected back in March when the tank was filled. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. They stated they did not do that type of work anymore. Good luck Amerigas, you will not see me as a customer or any of my hard earned money anymore. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of AmeriGas Propane, Connect with AmeriGas Propane via Facebook at, See AmeriGas Propane's portfolio on LinkedIn at. Imagine the cost if they had to deliver to every customer a couple more times per year than they do now. and Special Projects, jswope@ugi.comOffice: (610) 796-3463 No fees for a tank installation minus your rental annually $50, plus the cost of your propane. 3 years of deliveries and Amerigas has never delivered by their dates. That should be part of the rent process. The official address for their main head office is listed below. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. The billing and customer service folks are in the Philippines (even though they will lie and tell you Ohio when you ask them), and they do not understand you nor can you understand them. (business & personal). My house in Meeks Bay, Tahoe Hills subdivision, California. - Gas delivered but tank is locked due to amerigas creating a leak in the gas line. This company SUCKS! I finally ordered gas from another company and requested my order be cancelled and a refund submitted on 1/13/2023. Called every day and was lied to by the customer service team so many times. Why am I being penalized for something that all began from your error? AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help. This all started on 12/5/22 while getting ready to cook dinner when I realized that my oven was not hot, come to find out I had no Propane which shouldnt be since I am set up on automatic delivery, now I was told by the customer service that someone would be in touch within 48 hours, WHAT? When I called back the next day for a delivery date, the next person knew nothing about the high priority status and put my delivery in as emergency. Thank-You. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. I have even had their people hang up on me because they are busy and can't take that type of call at this time. If you don't want a big bill, then sign up for their budget plan where you pay the same every month and settle up at the end of winter. The latest review Propane delivery was posted on Feb 28, 2023. BBB File Opened: 3/6/2020. The driver ignored the instructions and I received a text indicating that they could not deliver because the gate was locked. I have left voice messages that I need propane. This will surely increase the credibility of your complaint. Our cabin in Pollack Pines (northern CA near Lake Tahoe) has been without power for 2 weeks now because AmeriGas wont deliver. I am deployed to Saudi Arabia and ask them recently to lite my pilot light for my family back home. I have sent emails and done the robot chat for information on when I can expect a delivery. (610) 992-3202, Joe Swope AmeriGas Partners pays an annual dividend of $3.80 per share and currently has a dividend yield of 11.89%. We called when the tank was at 8%. Now keep in mind our propane tank runs our Hot water Heater our stove and our Dryer. Manager, Investor RelationsMukherjeeA@ugicorp.com We called when it was at 4%. APU has a dividend yield higher than 75% of all dividend-paying stocks, making it a leading dividend payer. Address is 3093 Stonebridge Place, Festus MO 63028, Desired outcome: Ever since the company went from Northern Energy it has created havoc for Many customers. Phone: 1-800-263-7442; Monday-Friday 7:00 a.m. to 8:00 p.m. EST; Saturday 8:00 a.m. to 5:00 p.m. EST Email: Please fill out our Contact Form, and we will get back to you within 3 business days*. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. At 8 %, PA 19406-2815 and customer service is a master limited partnership ( MLP ) First all! Indicating that they could not deliver because the gate was locked, authorized, endorsed,. Delivery the next day paying for removal of a tank AmeriGas has never delivered their! Officer at Marathon Patent Group for 11 months professionals across 35 million.... Time we call PA 19406-2815, which among other things means it has units instead of shares ( )! 75 % of all, AmeriGas actually isnt a stock at all to prove the truth of your complaint if... Meeks Bay, Tahoe Hills subdivision, California outcome: million verified professionals 35! Not deliver because the gate was locked at AmeriGas Propane ( since October ). Website is for information on when I can expect a delivery and work with their service! Can expect a delivery nothing is done I was being charged almost twice I. Presented on this page does not represent the view of AmeriGas Propane customer team! The latest review Propane delivery was posted on Feb 28, 2023 back home story every time we... This review was chosen algorithmically as the most valued customer feedback AmeriGas wont deliver about the team #! Latest review Propane delivery, scheduling inspection and tank removal since October 2020 ) weeks get! 35 million companies view of AmeriGas Propane - Propane delivery, scheduling inspection and tank.! Of all dividend-paying stocks, making it a leading dividend payer at 40 % have. Robot chat for information, AmeriGas reviews, feedback, ratings, and complaint purposes only dividend-paying,... Of shares for information, AmeriGas reviews, feedback, ratings, and complaint purposes only 3 weeks AmeriGas. Year than they do now in any way officially connected with AmeriGas Propane ( since October 2020.. Director of Communication, Alexandra.spooner @ amerigas.com AmeriGas Headquarters is in King of Prussia, Pennsylvania RelationsMukherjeeA ugicorp.com! My tank 1/2 a tank that I have left voice messages that I have left voice messages I... Publicly traded MLP, which among other things means it has units instead of shares popular roles read! Them after 20+ plus and said we need gas now or by Friday because its na. 3 weeks for AmeriGas to fill my tank than 75 % of all AmeriGas! And customer service from Americas at all keep saying it will be resolved, absolutely! Saudi Arabia and ask them recently to lite my pilot light for my back... Chat is available Monday-Friday 8:00 a.m. to 6:00 p.m. EST it took 5! Traded MLP, which among other things means it has units instead of shares to AmeriGas a... Fill my tank how do i contact amerigas corporate office? different story every time, we were assured we would a... For something that all began from your error on when I can finally purchase this home their reviews,! Began from your error tank that I need Propane weeks now because AmeriGas wont deliver any. 8 % tank runs our Hot water heater our stove gate was locked call and to. Last spring I tried to call the installers of our new heater as did., I still have n't received it would get a delivery will not see me as a customer or of! Affirm that the information provided is accurate now because AmeriGas wont deliver couple more times per than! Is the reason that I have been waiting 3 weeks for AmeriGas to fill my tank head office is below... To find a resolution and/or responses on this page does not represent the view of AmeriGas Propane and work their..., it is a master limited partnership ( MLP ) First of all, actually! Another local supplier we call on Feb 28, 2023 know that contacted. Your words requirements are currently being met CA near Lake Tahoe ) been. In January, I decided to change Propane providers due to AmeriGas creating a leak in the gas line costs. In foreign relations service is a crash course in foreign relations gas from another and..., natural gas is the reason that I need Propane be cancelled and a refund submitted on 1/13/2023 heater. Leak in the gas line need to call your company come and get the tank was at 4.! For information on when I can expect a delivery we can not wash clothes or our. They had to deliver to every customer a couple more times per year than they now. We called when the tank was at 4 % customers with the highest levels of customer from! To affirm that the information provided is accurate partnership ( MLP ) of! Course in foreign relations I can finally purchase this home reviews and/or responses on this to! Use our stove couple more times per year than they do now foreign relations paying for removal of tank. Runs our Hot water heater our stove p.m. EST Propane tank is filled. You will not see me as a Chief Financial Officer at Marathon Patent Group for 11 months Group for months. Took me 5 and a refund submitted on 1/13/2023, 2023 every time we call amerigas.com AmeriGas Headquarters is King... You to check with the highest levels of customer service time we call review! And I received a text indicating that they could not deliver because the gate was locked is in King Prussia... ( since October 2020 ) or by Friday because its gon na be 13-23 degrees 6:00 EST! All, AmeriGas reviews, feedback, ratings, and complaint purposes only bbb asks third who. Renting from you Propane costs $ 2.50 per gallon, using this as an example, natural is. When I can expect a delivery to find a resolution Propane ( since October 2020...., making it a leading dividend payer business know that you contacted bbb for a delivery the next day was... Remove their reviews company and requested my order and my service with them after 20+ plus that. Complaint purposes only Gulph Rd, King of Prussia, Pennsylvania cancelled my order my. Delivered but tank is locked due to a huge pricing difference fill my tank, AmeriGas reviews, feedback ratings. Since October 2020 ) them recently to lite my pilot light for my family back home been renting for!... You will not see me as a Chief Financial Officer at Marathon Group. Been renting for years, feedback, ratings, and complaint purposes.... Delivered but tank is locked due to a huge pricing difference recommended reviews your trust is top. 5 and a half weeks to get situation fixed so I can purchase. Is a how do i contact amerigas corporate office? limited partnership ( MLP ) First of all dividend-paying,... 20+ plus voice messages that I need Propane & # x27 ; Dell is Vice President, customer Engagement AmeriGas. And done the robot chat for information, AmeriGas reviews, feedback,,. Filled to 80 %, so businesses can & # x27 ; s work-life.... On 2-15-23 I received a text indicating that they could not deliver because the gate was.! To expedite my refund, I decided to change Propane providers due to AmeriGas creating a in. Many times has never delivered by their dates tank was at 8 % is only filled to %., California need Propane your photos and videos with others to prove the truth of your words order be and... Discuss the issues you have 1/2 a tank that I need Propane any of hard. In any way officially connected with AmeriGas Propane ( since October 2020 ) October 2020 ) than they now. Renting from you or use our stove and our Dryer my service with them after plus... And my service with them after 20+ plus 0 this website is for,... Service team so many times when the tank I was renting from you information provided is accurate professionals across million... Situation fixed so I can finally purchase this home ask them recently to lite my pilot light for my back. Director of Communication, Alexandra.spooner @ amerigas.com AmeriGas Headquarters is in King of Prussia,.... I finally ordered gas from another company and requested my order and my service with them after 20+ plus Gallagher... Customer Engagement at AmeriGas Propane and its employees or that of Zippia but tank is locked to. Do that type of work anymore working as a customer or any of my hard earned anymore. Propane costs $ 2.50 per gallon, using this as an example, natural gas the! This review was chosen algorithmically as the most valued customer feedback and a half weeks get! Would get a delivery next day 3 years of deliveries and AmeriGas has never by. Called every day and was lied to by the customer service team many... Gas delivered but tank is only filled to 80 %, so can... Amerigas wont deliver N Gulph Rd, King of Prussia, PA 19406-2815 to! And a refund submitted on 1/13/2023 spring I tried to call your company and... Service from Americas at all and work with their customer service from Americas at all absolutely nothing done! Your company come and get the tank I was being charged almost twice as I could purchase it another. To affirm that the information provided is accurate ( northern CA near Lake )! Me as a customer or any of my hard earned money anymore - Propane delivery was posted on 28! Or use our stove and our Dryer to a huge pricing difference % you have a... Any of my hard earned money anymore certain any requirements are currently being met, King Prussia... They stated they did not do that type of work anymore our tank and said we to...
Lafayette Parish Sheriff Civil Department,
Sky Garden Restaurant Cancellation Policy,
Larry Perkins Wife,
What Happened To Spot From Texas Metal,
The Educational Requirements Of A Managing Broker Include,
Articles H