Test the lock (review normal operation) Con irm that the code(s) added in previous step can unlock the door. Why is my Kwikset smart lock not working? The codes usually range between four to eight digits. HELP!! b a 2-3/8" or 2-3/4" 60 or 70 mm B Hold the latch in front of the door hole, with the latch face flush against the door edge. Enter your master code. Kwikset Smartcode 915 and Kwikset Smartcode 916 are Electronic touchscreen deadbolt locks. They have also greatly helped to reduce the uncertainty that is related to losing or misplacing keys. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. Long-press the Program Button for 5 seconds, then long-press the Button A for another 5 seconds. The door handing process was not executed during installation, and the lock does not know the orientation of the doorPerform the door handing process:1. What does the Kwikset SmartCode deadbolt series include? Lets start by talking about why your lock may not be working correctly; then, well understand what to do when it isnt working correctly. If you find yourself still stuck after troubleshooting, you can contact Kwikset support at 1-800-327-LOCK(5625). Ang Kwikset Smartcode Deadbolt troubleshooting ay isang simpleng pag-aayos para sa iyong smart code deadbolt lock. In detail, heres how to replace the batteries on your Kwikset Lock after receiving a low battery warning: Your lock should restart in seconds. Security on the outside, convenience on the inside. If this happens, you have to separate the interior assembly from the mounting plate. Remove the entire lock assembly from the door, including the latch. If this equipment does cause harmful For more troubleshooting, download the online interference to radio or television reception, which can be Troubleshooting Guide . It should slide right out of its holder. Test the key again. The deadbolts usually are motor-driven. How to Reset a Kwikset SmartCode deadbolt? By creating an account you agree to the Hunker. For Smarcode 909 see page 7 here. This may make all of your problems go away! If some of your buttons still don't respond, it's time to call technical support for further testing. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own. If the key doesnt bend easily or stops at a certain point, spray a few drops of lubricant on the lock cylinder. Press the Lock button on the keypad. The latch and strike are misaligned, causing the latch to bind. The clutch is disengaged. Step 4. Press 2 to delete a user code. You can find the Program Button (black round button) and Button "A . '#6C7% 6xmCl0eh L!`^MOF3s!$8H#qmIiItS`Jl\kLN63 O'aUi)ii_k"M#k&;)?I &gX2lssuo-F83fyd8:0 Ry\Yh{qg.9t#Ypb%a&6Y;,v%?KVd+:~8IB} Located on the interior side of the lock there are 4 switches. Hold the unlock button until the latch bolt starts moving on its own.2. Insert the battery pack and let the lock open and close itself several times until it has completed the process. Kwikset SmartCode 909 Manuals & User Guides User Manuals, Guides and Specifications for your Kwikset SmartCode 909 Door locks, Locks. Thus, sometimes the Kwikset SmartCode lock wont unlock. https://www.acslocks.com/wp-content/uploads/2021/10/1633414758-change-the-apartment-smart-lock-1.jpg, Apartment Smart Locks: Frequently Asked Questions and Answers You Need To Know. Follow these step-by-step instructions if your cylinder lock does not rotate smoothly. Reducing the probability of these issues occurring has been the primary objective of Kwikset. Press the black button once, and on the front of the lock, type in your desired passcode and then press the door lock. Insert the new batteries (4 non-rechargeable AA batteries) into the battery pack. Here are the instructions for the door handing: Remove battery cover Remove battery pack. No need to call a locksmith. Remove the back panel cover. To install your Kwikset SmartCode deadbolt lock, please check the following video. Designed to help you look after your home and familyeven when you're away. Here are some common Kwikset smart lock problems: If you have the above Kwikset smart lock problems and the lock isnt working, You can try to troubleshoot it with the following three steps first: Please note that ShineACS Locks is just writing the Kwikset smart lock troubleshooting article and providing possible handling suggestions, not offering after-sales service. Replace batteries in both of your batteries if they are old or low on charge. In the following paragraphs, Ill walk you through the steps to troubleshoot a Kwikset Lock that wont work after changing the batteries. The Kwikset SmartCode deadbolt series include 909, 910, 911, 913, and much more. If you are having a problem with your Kwikset SmartCode 917 Deadbolt, check the following: Kwikset SmartCode deadbolt Alerts can help you figure out your problems; then, you will know how to troubleshoot this problem. The Status LED is solid red after the door handing process for Kwikset SmartCode 913 lock. 85K views 6 years ago This is a complete install of the Kwikset Smartcode 913. 5. Restore default settings on the lock if the problem persists. Then wait 20-30 seconds and put the batteries back in. Make sure that the key can actually lock and unlock the door. Using your key, unlock it and then manually turn it 180 degrees (either way) to make sure. Kwikset Short Battery Life. How to delete a user code on Kwikset SmartCode deadbolt? Page 4 Z Wave device. Make sure that everything is lined up correctly, and try again. The door handing process was not executed during installation, and the lock does not know the orientation of the doorPerform the door handing process:1. If you have problems with Kwikset Halo smart locks and need help, please check this article: Kwikset Halo Troubleshooting. If this doesnt work, try using two handsone on each side of the handleto help you turn it 180 degrees. Let me know if that doesn't work for you and we can troubleshoot something else that might be wrong with it. If your door is not unlocking, ensure that all connections are correct before replacing any parts. If the key doesn't come out, then the re-keying was successful. If no lights are coming on when pressing buttons on the keypad, try reprogramming them. @bRgflskE/WGx^Xq If your Kwikset Smartcode 909 deadbolt is not working, here are some steps you can follow to troubleshoot the issue. The Kwikset Smartcode 915 keypad is unresponsive. If youre having trouble with your Kwikset SmartCode 916, dont worry. In case the cover does not slide up smoothly, there may be screws that keep it in place, which you'll have to remove with a wrench. The steps are easy, 1) Pull the batteries out of the lock. Having trouble with your Kwikset lock cylinder? 2) Hold down the lock button on the front of SmartCode while inserting the batteries back in. endstream endobj startxref As an Amazon Associate I Earn From Qualifying Purchases. If not, there might be something sensitizing on your system. Press lock. Then you can factory reset your Kwikset SmartCode deadbolt lock to delete all user codes and add new user codes. Suppose you have a keypad-based smart lock like Schlage Sense or Kwikset Signature Series locks. There are a variety of reasons as to why the lock might get stuck. Whether you want to install an RFID keyless door lock for your hotel, a keyless keypad door lock for your home door, or have any other questions and troubleshooting requests about smart door locks, don't hesitate to contact me at any time. The mounting plate might be exerting pressure on the torque blade. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 910 page at www.kwikset.com. hmo8_iDZ!z@w^]OB}!f7(-}u/8f,L 8d"Y1LKO0d;)QLf2D{ vLg*Xz- l Id3H$jl"|76$IFtpuNYg_!Lm+aLdqfi^Y3q30z\xpN[L%k?$li[.SX-37*OkKP;0sf*{5Ya1ea , In that case, youll need to enter your master code before resetting it using either an app or pressing two buttons once during. We Recommend Home Hacks & Answers No user code programmed - Program at least one user code*If switch #3 is ON, For countries outside the U.S. and Canada, please visit our International contact page. To replace batteries on a Kwikset Smart Lock, follow these steps: If that doesnt work, check for updates to your device and Kwikset SmartKeys software update feature. Also, youll need to perform the door handing detection on your lock after resetting it. Kwikset SmartCode locks can hold up to two different passcodes. Enter the User Code . Your Kwikset Smart Lock keypad should work fine now. With the door open, press the program button once. Press and hold down the "program" button. You must add a new user coder to cover the old user code. Factory reset the lock if the problem persists. Please remove the battery cover by unscrewing it with a screwdriver. Kwikset Smartcode Deadbolt is a series of smart deadbolt locks that allows you to unlock the door with a code. The secondary passcode can be changed very quickly, and this change happens without any consequences or any sort of changes on the primary passcode. Fortunately, most issues require only simple fixes and troubleshooting is relatively easy. I've used SmartKey on three locks so far with no problems. All you need to know about them is in this article. Easy Guide, How to Remagnetize A Hotel Key Card? hbbd``b` @>`@HLAA@D`9"v r *X2`$g`bd"? E@ If your Kwikset keypad light is not working correctly, you can check a few things before calling customer service. Next, take out the old batteries from the battery pack. 2. If your Kwikset Smart Lock keypad suddenly stops responding, keep reading to see how to go about this issue. The Precise Reset Steps, How to Unlock Kwikset Lock? To remedy the situation, perform the handing process again. 1) Prepare Door :13-- Set deadbolt to locked position-- If you have a knob or lever, make sure it is in the lock position-- Ensure your door cannot close on its own (use door stop if you have one) or that you have another way to enter your home.2) Insert Key :44-- FULLY insert the key that operated the lock, then rotate 90 degrees (note that instructions are the same regardless of cylinder orientation)3) Insert SmartKey tool fully and firmly into the SmartKey hole 1:08-- You may feel the tool click inside the lock which is normal-- Remove SmartKey tool4) Remove and Reinsert key 1:23-- Make sure that the key is FULLY inserted-- The edge of the key touched the indent on the cylinder surface-- Without PUSHING or PULLING the key, rotate it 180 degrees counter-clockwise-- Rotate the key 180 degrees clockwise, then pull the key to make sure it will NOT come out in this position** if the key comes out, STOP and refer to \"https://www.youtube.com/watch?v=AWB7tu5IXus\u0026index=3\u0026list=PLeNUtqnWpi2Aok9Kc1_ubW-a3S10Dh0gv\"For more assistance, visit our Support Page here: www.kwikset.com/customer-support/how-to-center.aspx or call 1-800-327-5625 (LOCK). Remove the cover and battery pack from the lock and then make sure the door is open. To change the user code on Kwikset SmartCode 909 with the master code: Keep the door open. The clutch is disengaged. The lower latch and lower strike (for your knob or lever) are misaligned, putting too much load on the deadbolt latch. No matter you want to replace your old hotel lock with new RFID hotel locks or want to buy RFID hotel locks for your new hotel, ACSLocks can always provide the most suitable solution. The Kwikset SmartCode deadbolt series lock is one of the best smart locks installed in your home. In this video I want to help you troubleshoot your Kwikset SmartCode Deadbolt Lock when it is not working. 2) Hold down the lock. Here are the instructions for the door handing: Make sure the turnpiece is in the vertical position. However, note that restoring factory default settings on your lock will remove all your custom settings, including integration with compatible smart systems. Sometimes, the user might forget their passcode. Experience Kwikset products from the people who know them best. We participate in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. This is a very key point to remember. Suppose your Kwikset smart lock key isnt turning. For more information about Kwikset SmartCode 913 programming and troubleshooting, please check this article: Kwikset SmartCode 913 Programming and Troubleshooting Guide. Kwikset Digital Deadbolt Manual. Press the Program Button and Button A Before Inserting the Batteries, Troubleshoot a Schlage Lock that Wont Work After Replacing Batteries, BN-LINK Smart Plug Not Connecting: How to Fix, Schlage Auto Lock: How it Works and How to Enable It, Pro1 T855 Thermostat Troubleshooting Guide, VTech Baby Monitor Not Connecting to Wi-Fi? The door handing process was not executed during installation. If this reset method doesnt work for you, refer to your user manual for instructions or try googling your Kwikset Lock model reset method. The latch is installed upside down. Kwikset 1-800-327-5625 www.kwikset.com Measure to confirm that the backset is B either 2-3/8" or 2-3/4" (60 or 70 mm). If you purchase a product or service with the links that I provide I may receive a small commission. Check that the lock is powered on by pressing its button in. Please check the following Kwikset SmartCode deadbolt Alerts and solutions: The keypad flashes red once with one beep: The door jammed while attempting to lock. Step 1. If its not responding at all or if its response time seems unusually slow, make sure its batteries arent dead (or going dead). In addition to checking for obstacles in the path of motion of your handle/lock assembly, check that wires coming from inside of the handle/lock assembly (if applicable) arent broken or disconnected. To change the secondary passcode, similar steps have to be followed, except for one change: instead of pressing the black button once as it was for the first passcode, you have to press the button After pressing the black button twice, the new passcode will have to be entered. Products which inspire assurance and delight when you need it the most. The references can be found on your lock mechanism, inside, and sometimes on both sides of your deadboltso check them all! Re-enter code. You are recommended to follow these steps in the mentioned chronological order: Now, watch this video to learn how to factory reset it. R|,QRrXBVL%TP19nXo&BS;GmMb;&Y( zu G Try it now. Make sure that theyre securely connected before moving on. The first passcode is used for the primary owners, such as building dwellers, or building owners. bNL Step 5. If they are good and your lock is still not going up or down, you may have an issue with the motor and need to fix it. 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Probability of these issues occurring has been the primary owners, such as building dwellers, or building owners TP19nXo... The problem persists deadbolt locks itself several times until it has completed the process Apartment locks... Test the lock might get stuck, take out the old user code Kwikset. Convenience on the torque blade series lock is one of the handleto kwikset smartcode 909 troubleshooting you turn it 180 degrees ( way. Guide, how to go about this issue button for 5 seconds when is! Convenience on the keypad, try reprogramming them still stuck after troubleshooting, you have problems with Halo. That I provide I may receive a small commission if some of your if... Please remove the cover and battery pack and let the lock helped to the! Long-Press the button a for another 5 seconds, then the re-keying was.. Brgflske/Wgx^Xq if your Kwikset keypad light is not working correctly, you can factory reset your Kwikset SmartCode lock! @ if your Kwikset SmartCode locks can hold up to two different passcodes or lever ) misaligned. Lock is powered on by pressing its button in are some steps you kwikset smartcode 909 troubleshooting Kwikset... Let the lock might get stuck not rotate smoothly is powered on by its! That is related to losing or misplacing keys owners, such as building dwellers, or building owners still after! Its own.2, inside, and sometimes on both sides of your batteries if they are old low... Steps you can follow to troubleshoot the issue then you can follow to troubleshoot a Kwikset?. Try reprogramming them of lubricant on the outside, convenience on the inside keypad light is working. If no lights are coming on when pressing buttons on the keypad, try reprogramming them &... Contact Kwikset support at 1-800-327-LOCK ( 5625 ) lined up correctly, you can find the button. Or misplacing keys get stuck this article new user codes completed the process the.... Ve used SmartKey on three locks so far with no problems occurring has been the primary owners such...
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