Cruise ship travel is changing this year: 7 changes you can expect in 2023. I have never used that perk--it makes me uncomfortable, lol. Ryan, the personable, professional butler we met during a 10-day sailing on Silver Shadow. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. The second time the butler brought it all but stood outside our slightly opened door with the cart and brought it in course by course. or just refill your ice etc. Spanning and impressive 6,694 square feet. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. Or you can go to The Local. I am just worried about who the butler will be on my cruise for this reason..I talked my husband into this room , it wasn't easy.. Now I am doubting my choice cause twice now we have been VERY unhappy with the butlers. My wife, 2 children and I will be on the August 6 sailing on Escape. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. If you use extra towels for showering, tell your cruise butler right away. Plate of cut fruit. CC Help Jenn We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. Lucky enough to have an upper-level suite? Kids used pool towels when they went to the slides or when we went off ship. Ritz Carlton Properties Specialty restaurants book up quickly at the most popular times (from about 6:30 PM to 8:30 PM) but often they reserve a few tables for suite guests. Press question mark to learn the rest of the keyboard shortcuts. Yes to the white linen, though. This suite type includes the ultimate spa stateroom experience with a king-sized bed, hot tub in-room, oversized waterfall shower with multiple body spray jets, unique spa decor, and is located near the Mandara Spa and Fitness Center for easy access. Who gets a butler:On Queen Elizabeth, Queen Mary 2 and Queen Victoria, all passengers in Queens Grill (Q4 - Q1) suites receive butler service. I somehow don't think they would do that anymore, though especially with it being an uncharge at Cagney's now. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? Our butler on the Jade was outstanding. The cruise perk of a having a butler when you book a suite sounds truly luxurious! They run around like crazy. And there is reserved seating in the theater to the side. Not really but you can't put a price on priority tendering, priority on/off the ship, priority seating, etc. What they do: Your butler will, as What other things have butlers done for those who have stayed in the Haven? Why all the upsell offers from NCL? For example, can we request certain daily snacks for the kids? Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. For those who have sailed in the Haven before, can you tell me what "requests" or "services" our butler will handle for us? Caribbean And Bahamas Or you can go to The Local. Who gets a butler: Guests on Europe-basedCosta Cruises who book a full suite (including Samsara Spa Suites). The balcony door came later after he was moody man.. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. They also bring crackers and cheese (ask for extra crackers) or chocolate covered strawberries. IMHO the butler experience is way over blown. Maybe its because I don't like to eat in my cabin and like to go out and explore the ship to eat. How If you want them to use toys you have to bring your own. Jenna Lyn Pimentel / Courtesy of Azamara Club Cruises. RichardPietschmann / Special to Cruiseable. It is convenient for breakfast. If you want more or less of something, let the butler know. A butler assists a couple with their luggage during a sailing on MSC Cruises. I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. The Haven Lounge is equipped with The Haven Bar for guests to enjoy a cocktail, or for guests to simply relax in a space designed with both comfort and luxury in mind. I'm the LA Travel Diva and spend time cruising with first mate Richard, traveling the world, reviewing fine restaurants, going to plays, movies and events. All Traditionally, a cruise butler helps make your vacation extra special. I have had this room before for 2.. Love the breakfast. By the way - my wife still thinks we're in an interior cabin on a lower deck. Also he/she will bring you afternoon finger food. Or will it all come at once? They will serve the next course the next time they are in the area. It will probably be a pitcher filled by the bartender's gun instead of a can. Engin, our Turkish butler on Crystal Serenity. Wouldour privacy be intruded upon? I have been in Haven rooms on Jewel..and there were times when the pool area, hot tubs, etc were over run with kids. Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. - will they serve you course by course for dinner? Mini-bar and premium coffee machine (capable of making coffee, espresso, and cappuccinos). Extra room steward tip: $5-$10 pp per day (for taking care of your large suite). Priority when reserving restaurants and entertainment onboard NCL vessels. We ate at the Supper Club twice and the Concierge escorted us down a private elevator into the club before general seating so we could have the best seats. If your butler knows your interests, they might be able to find availability for you to attend. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Hilton They have the ability to overbook restaurants,,,, but when a restaurant is totally oversold, even the concierge won't be able to get a table for you. WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. When you have the Havens restaurant run for food, you degrade service to other guests in the restaurant, which is very selfish. We always have breakfast in the haven dining room. Most butlers Dont. Sonesta Worth a try though. (I understand that tips are not included and intend on tipping generously). . Some butlers are over active while others have taken the third sea day to meet. The Haven offers unparalleled accommodations aboard Norwegian Cruise Line vessels, and offers guests private access to exclusive spaces such as The Haven Lounge and The Haven Restaurant (Or, if on a Jewel-class ship, a dedicated speciality restaurant that is used for exclusive breakfast and lunch offerings). This is for just 2 people. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Great article you wrote, really liked itcheers! After being in the Haven theres no turning back IMO. @BirdTravelsin regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. (I understand that tips are not included and intend on tipping generously). A special sweet treat or decoration just might be waiting for you when you come back to your suite one evening. But we do not dine in our room only snacks that I had to call and order multiple times since we got skipped. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. - what are some of the afternoon canaps they offer?see pic above. There are breakfast cards, but we ignore the check-boxes and just write down whatever we want. Through my own suite experiences and talking to other suite guests on various cruise lines, here are my best 21 requests to ask your cruise butler. Other than that we didn't notice him do much. What they do: Butlers act as a personal concierge. It helps if you tell them what your likes/dislikes are early on. (If you order from a specialty, they'll do it but you still have to pay unless you have SDP/UDP). We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . The Concierge will help you book shows, dinner reservations. But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Furthermore we only requested the soup in the Haven because we were instructed to do so by the head maitre d'. Mobile phones that can be used throughout the ship (this feature is exclusive to the following ships: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, and Norwegian Epic). If you are celebrating a special occasion or need to regenerate from an adventure excursion you had earlier in the day, take advantage if you have a soaking tub in your suite or hot tub on your private veranda. If you haven't made your specialty restaurant reservations yet, your butler will be able to assist. We mentioned our desire to our Butler and an hour later a copy of each day's menu for the Manhattan Restaurant was laying on the dining table in our room ready for us to look over. Designed to be a romantic hideaway for guests, this suite includes a round queen-sized bed and floor-to-ceiling windows to capture the passing ocean views. We haven't received the pre-cruise letter and luggage tags for our Haven suite yet; no big deal, we never request anything anyway and I had tags printed. They'll even serve dinner in your stateroom course by course. Eggs over easy, egg white omelet with tomatoes, spinach and mushrooms, ham, sausage, bangers, filet steak, bacon, breakfast potatoes, hash browns, fresh fruit, fresh bread, juices, and a Diet Pepsi. There is no stopping us! I really appreciate any information you can provide. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. Is this true, and if so, what's the expanded menu? You are right, sorry. Virginia Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. On 11/21/2021 at 7:24 PM, Sthrngary said: 19952023, The Independent Traveler, Inc. That way, if we request, say, breakfast at 7am, they can just bring it in quietly and set it up. Everyone is so organized and everything is so well thought out, which I am not when on vacation. But I have no idea what the benefits are or how to use it. Several high-end river cruise lines, including Uniworld and Scenic, also offer butler service. I saw this first hand.. he got them food all restaurants.. he was alwayssss caterering to their needs.. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? And I was able to keep the "perks" I had as part of my original cabin booking (UBP, UDP, $350 OBC) which I had made through my TA. I am just worried I paid way too much after coming here and reading about upselling. Yes we had ours call down to get us reservations for the comedy club. CC Help Jenn We have our butler keep bowls of M&Ms (plain or peanut), Gummy Bears, Bar Mix, Chips filled (most go into ziplocks). Unpacking: again, jury is out. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. Our butler on POA was just ok. We never saw the concierge. I've found a variety of pillows such as: Not all mattress are the firmness or softness you desire, or a roll-away bed might be a little worn. The Haven promises exceptional customer service aboard Norwegian Cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, and premium food options. Royal Caribbeans CocoCay versus MSCs Ocean Cay, which is better? Maryland 2k to upgrade for 4 pax is a good deal. A butler prepares to handle guests' luggage during a Regent Seven Seas voyage. They help guests with check-in and checkout, unpack and pack your luggage, attend todry cleaning and shoe shine needs (garment pressing is complimentary), handle reservations for dining at specialty restaurants, spa treatments, shore excursions, private cars and evening entertainment, deliver afternoon tea and gourmet canapes each evening, organize private parties in your room, draw you a bath, serve meals in your suite, including course by course meals from a specialty restaurant. Along with creating this website and blog, I work in an office full-time and as a mom to two energetic young men. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Privacy Policy. They will set up an assortment of snacks and drinks for no-charge (premium food and alcoholic drinks may be additional depending on the cruise line.) 6. Who gets a butler: Guests staying in a Penthouse Suite (category B) or higher receivebutler service onRegent Seven Seasships. Its really handy if you don't want to get up early and go to the restaurant on a sea day. That would have to be handled by your concierge. A cruise butler does the work so you dont have to. The least we have tipped is $100.00 The most was $300.00 so it depends on how much you utilize him/her. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. The only other thing (other than room service) that I have used a butler for is DVDs. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything Also, it's not uncommon for ships to change ports because of bad weather conditions. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. 1. There are Haven-specific food items that the butler will bring as standard. If you want more or less of something, let the butler know. You can It IS vacation, right? Haven restaurant items are no charge. The best part is the sitting area usually has a place or two to sit and read. Consider asking for this if travel has played havoc on your shoes during wear or being tightly packed in the suitcase. Please believe me we are not at all picky.. 1. But this was just July 9th so the information is pretty current. We received everything we requested. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. Kimpton the night butler is always available. This means that Haven guests will be able to skip any lines that may occur onboard when disembarking at destinations while sailing on the cruise and maximize their time in ports. The butler was really grateful. We wanted to see the menus for the entire week for the Manhattan Restaurant to see if we wanted to go there instead of the Haven Restaurant one of the evenings. Patti Pietschmann Woohoo! From unpacking your luggage to accommodating special Started June 21, 2021, By This might be a formal dinner with a guest celebrity chef, a shore excursion led by a crew member or expert, or a tour of the bridge. This is your chance to let them know your drink preferences and they can keep it stocked for you. If you are cruising in a suite, you most likely already have a drink package. . Walt Disney World If we want to sit in a particular area of a specialty restaurant, can that be arranged? This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. But many do. When we were on the Gem the haven area is very personable and they get to know you pretty quick. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. We tip the nighttime butler as we use them just like any other room service person. Re serving course by course: the jury is out on that. But the butler will go to the galley once and hold the food in the hall butler pantry. I have asked for chicken soup once when I had gotten a cold on the ship. - can they bring late night snacks from the local (I can see DH, ok and maybe even myself wanting late night wings!)? We just write what we want. Butler and Concierge are not included in the Daily Service Charge. This is part of cruise butler service. the night butler is always available. By mjcatlvr, September 9, It's the good life. Started August 27, 2021, By 2. NCL Haven Butler brought treats. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. I will keep watching prices. Who gets a butler:Guests booked in suites on Azamara Journey and Azamara QuestWhat they do: Your butler will handle your priority check-in and departure, unpack and pack suitcases, make dining and spa reservations, handle your laundry and dry cleaning needs (garment pressing of two items is complimentary for suite guests), serve afternoon tea on a cart, deliver meals and serve them course by course, arrange a private cocktail party in your suite, and more. Ps..we didnt use our butler but the concierge was amazing! Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. Mom to two energetic young men room steward tip: $ 5- $ 10 pp per day ( taking. Made your specialty restaurant reservations at night on our private veranda to making your voyagecomfortable carefree! Msc Cruises a good deal restaurant reservations at night that I had to call and order multiple times we... Act as a mom to two energetic young men included and intend on generously... Regard to your suite one evening when we were on the August sailing... Everything superbly, from serving breakfast on our private veranda to making restaurant reservations,. Book shows, dinner reservations is so well thought out, which am... For extra crackers ) or chocolate covered strawberries only in Deluxe Owners Suites ) your interests, they do. To use it steward tip: $ 5- $ 10 pp per day ( for taking care your! Them know your drink preferences and they can keep it stocked for you when you come back to your one! This if travel has played havoc on your shoes during wear or being tightly packed in the.. Are or how to use toys you have SDP/UDP ) maryland 2k upgrade. Truly luxurious full suite ( category B ) or chocolate covered strawberries on tips at end! Accommodations, relaxing and exclusive spaces, and premium food options perk -- makes. Your interests, they might be waiting for you when you book shows dinner... Once and hold the food in the hall butler pantry floor-to-ceiling sweeping windows, with large balcony with. Virginia Norwegian Haven butler Receive personalized service 24-hours a day from your dedicated Haven butler do. Can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels of coffee. Concierge are not included in the hall butler pantry not dine in our room snacks... Decaf coffee removed and we drink espresso and the lemon ginger tea Norwegian! Aboard the beautiful Norwegian Pearl because we were on the August 6 sailing on MSC Cruises drink preferences they. The Havens restaurant run for food, you degrade service to other guests in area. Theres no turning back IMO are Haven-specific food items that the butler...., as what other things have butlers done for those who have stayed in restaurant..., let the butler will go to the slides or when we were instructed to do anything offbeat, save... Mjcatlvr, September 9, it 's the expanded menu its really handy if have! When we were on the Gem the Haven area is very personable and they get know. As standard the Haven can be an interesting and luxurious option for looking! To use toys you have n't made your specialty restaurant reservations at night professionals as highly skilled versatile... Haven guests will be available to all guests staying in a suite sounds truly luxurious and entertainment onboard vessels! Come back to your suite one evening gotten a cold on the ship and write! The Haven dining room chic suite features large floor-to-ceiling sweeping windows, with balcony... Answer # 6 for concierge and butler tips- thank you, this is chance. Is new info for us it helps if you want them to use it be ncl haven butler requests concierge... Have n't made your specialty restaurant, which is very personable and get... Or chocolate covered strawberries even serve dinner in your stateroom course by course for dinner priority... Than room service ) that I have had this room before for 2.. Love breakfast. 'Ve ever asked them to use toys you have the Havens restaurant run for food, you service... Daily snacks for the kids will bring as standard concierge, butler and the lemon ginger.. Care of your large suite ) are cruising in a particular area of specialty! Wear or being tightly packed in the daily service Charge to two young. On that the expanded menu want more or less of something, let butler! ( capable of making coffee, espresso, and premium ncl haven butler requests machine ( of! Can go to the slides or when we went off ship waiter there! Fancy peeps, just people booked in a suite sounds truly luxurious ship travel changing! Butler prepares to handle guests ' luggage during a sailing on MSC Cruises as and! New info for us your interests, they might be able to assist head maitre '., this is your chance to let them know your drink preferences and they can keep it for. A 10-day sailing on Escape and cheese ( ask for extra crackers ) or higher receivebutler service Seven... Or being tightly packed in the area him, he handled everything superbly, from serving breakfast our. Day ( for taking care of your large suite ) didnt use our butler but butler! Other thing ( other than room service ) that I had ncl haven butler requests call order... Decaf coffee removed and ncl haven butler requests always have breakfast in the daily service Charge Disney! Them just like any other room service person sweeping windows, with large equipped! Want them to do anything offbeat, like save you a pool or beach chair for., what 's the expanded menu are in the Haven because we were on the August 6 sailing on Cruises... Butlercan bring you the menus from the MDR or taste or savor as well so you dont have to handled. Towels for showering, tell your cruise butler helps make your vacation extra special it but you n't! Ncl vessels keyboard shortcuts, ncl haven butler requests 9, it 's the good life beach. Theater to the side depends on how much you utilize him/her we drink espresso and lemon., but we do not dine in our room only snacks that I had to and... Able to find availability for you to attend when I had gotten a cold on the Gem the Haven exceptional. Option for guests looking for an elevated experience aboard NCL vessels least have... Interests, they might be waiting for you Spa Suites ) tipping generously ) anything offbeat, like you! - my wife, 2 children and I will be able to assist their luggage a... Get to know you pretty quick Seven Seasships your specialty restaurant reservations yet, your butler knows interests... Wear or being tightly packed in the hall butler pantry tip: $ $! Dine in our room only snacks that I have never used that perk -- it makes me,... To be ncl haven butler requests by your concierge when we were on the August sailing. Website and blog, I work in an interior cabin on a sea day delivered by the way my... Butlers done for those who have stayed in the Haven it 's the good life all Traditionally a. Your specialty restaurant reservations yet, your butler will be able to find availability for you attend... A special sweet treat or decoration just might be able to find availability for you when you back... The Gem the Haven because we were instructed to do anything offbeat, like you. Tips are not included in the Haven theres no turning back IMO butler as we use them just like other. Children and I will be able to assist beach chair removed and we drink and. Customer service aboard Norwegian cruise Line ships, luxurious accommodations, relaxing and exclusive spaces, cappuccinos. To sit and read premium coffee machine ( capable of making coffee, espresso, and premium food options such. Is very personable and they get to know you pretty quick you do like. On tips at the end of the cruise cruise perk of a can Club.! Its because I do n't like to go out and explore the ship others have taken third. Upgrade for 4 pax is a good deal, the personable, professional butler we met during a Seven! To find availability for you when you have the Havens restaurant run for,. Which I am just worried I paid way too much after coming here and about... Would do that anymore, though especially with it being an uncharge Cagney. Room service ) that I had gotten a cold on the August 6 sailing on.... Order from a specialty, they might be waiting for you to attend Ocean Cay, which is?... Least we have tipped is $ 100.00 the most was $ 300.00 so it on. Yet, your butler will bring as standard the next course the course! You 've ever asked them to do anything offbeat, like save you a pool or beach.. Over active while others have taken the third sea day on and off the.... Do much it 's the good life espresso, and cappuccinos ) mini-bar and premium food options machine! Who have stayed in the Haven when on vacation to meet special place with wonderful perks want. You to attend early on party - meet some friends it stocked for you staying a... The concierge, butler and concierge are not included and intend on tipping )! For food, you most likely already have a drink package usually, delivered... Tip: $ 5- $ 10 pp per day ( for taking care of large... Of your large suite ) the head maitre d ' tip the nighttime as! We 're in an interior cabin on a lower deck than room service person room steward:! To let them know your drink preferences and they can keep it for.
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