Additional information related to the registration process will be shared with you via provider alert on 12/9/2019. See the scenarios below for timely claim filing guidelines: Claims must be submitted and received within 12 months of the earliest date of service on the claim, or if the service was a hospital inpatient service, the date of discharge, or if the service was provided in a nursing or rehabilitation facility the month of service.Optum Maryland will deny claims received after the timely filing rules defined above. Learn how Doctors HealthCare Plans partnered with InfoMC just 45 days prior to their target go-live date, launched on time, and became the fastest growing MA plan two years in a row. maryland.optum.com October 2020 BH2555_122019 Maryland Public Behavioral Health System (PBHS) Level of Care Appendix Click on the links below for specific information on available Levels of Care: . endobj 1-866-234-8913. When the legend in the approved column is clicked, arrows will appear allowing the user to sort the claims from high to low. You have the right to get help and information in your language at no cost. Monday - Friday: 8:00 AM to 6:00 PM EST, Outside of Business Hours (evenings, weekends, holidays), Maryland Suicide and Crisis Lifeline: Uninsured Eligibility: Provider Training Guide. Clinical Manager. Optum Maryland gives care to people served by the Maryland Department of Health (MDH), Behavioral Health Administration (BHA). Optum Nondiscrimination Notice and Language Services, see here. Incedo Provider Portal Quick Reference Guide, The March Provider Council Meeting will be held onFriday, March 10th at 10:00 am EST. Eligibility Criteria and Requirements for Uninsured Consumers, Psychiatric Rehabilitation Program - Adult, Psychiatric Rehabilitation Program Child and Adolescent, General Information and Resources Monkeypox, Maryland Incedo Provider Portal Dashboard Overview, Maryland Incedo Provider Portal Password Update, Maryland Incedo Provider Portal Self Registration, Maryland Incedo Provider Portal ID and Token Request, Maryland Incedo Provider Portal Participant Search, Maryland Incedo Provider Portal Web Forms Menu, Maryland Incedo Provider Portal Creating an Authorization Request for a Speciality Service, Maryland Incedo Provider Portal Completing a Clinical Form, Maryland Incedo Provider Portal Adding an Attachment to a Participant Record, Maryland Incedo Provider Portal Basic Authorization Entry, Maryland Incedo Provider Portal Concurrent Authorization Entry, Maryland Incedo Provider Portal Managing Users, Maryland Incedo Provider Portal Provider Discharges, Maryland Incedo Provider Portal Troubleshooting, Maryland Incedo Provider Portal CMS-1500 Form Claim Entry, Estimated Payments Reconciliation Training Video Part 2, Estimated Payments Reconciliation Training Video, Optum Maryland ASO Overview Training Slide Deck (pdf), SUD Residential for Court Ordered Placement, SUD Providers for Pregnant Women and Women with Children, Estimated Payments Reconciliation Quick Reference Guide. Office: (667) 214-2123. Reference the charts below to identify the acceptable proof of loss for claim submission based on the service type specifics. Disclaimer: The contents of this website and any information contained herein are intended solely for the use by providers and care coordinators and may contain confidential and/or privileged information which is legally protected from disclosure pursuant to the HIPAA and HITECH laws and/or other applicable law. It is the responsibility of the facility to update MDH when a rate change occurs so that claims are paid at the correct amount. TheProvider Alertsare important updates from Optum and the Department. We invite you to look through this site to see the many ways we can serve you. Payment Period for United Health Group (UHG) / Optum Behavioral Health Providers (Optum) The Maryland Department of Health (MDH) is preparing to enter into the next phase of reconciliation to resolve the differences in the estimated claims paid from January 1, 2020 through August, 3, 2020, with actual claims submitted for those dates of service. Please contact the Center's Program Director if you have any questions on this initiative or the Center's resources: Kristen Beall. Optum Maryland FAQs 1 BH2567_01/2020 United Behavioral Health operating under the brand Optum Optum Maryland . (800) 888-1965, TTY 711 (800) 888-1965, TTY 711 Optum Nondiscrimination Notice and Language Services, see here. %%EOF Eligibility Criteria and Requirements for Uninsured Consumers, Psychiatric Rehabilitation Program - Adult, Psychiatric Rehabilitation Program Child and Adolescent, General Information and Resources Monkeypox, Incedo Provider Portal Quick Reference Guide. . JavaScript is required to use content on this page. Out-of-state psychiatric hospitals are paid at a Host State Medicaid Rate. We welcome your continued commitment to the Maryland network and encourage new providers to join us in our mission to help people live their lives to the fullest potential. Monday - Friday: 8:00 AM to 6:00 PM EST, Optum Public Toll Free Help Line: <>/Filter/FlateDecode/ID[<48A47017A3D269AC57A5B8D275349B0F><46F5C81932AEB2110A008045FBE4FF7F>]/Index[10 34]/Info 9 0 R/Length 88/Prev 51784/Root 11 0 R/Size 44/Type/XRef/W[1 2 1]>>stream Apply to Office Manager, X-ray Technician, Behavioral Care Advocate Floater - Maryland (remote) and more! For services and providers covered by Medicare, submit claims directly to Medicare following Medicares timely filing guidelines. Eligibility Criteria and Requirements for Uninsured Consumers, Psychiatric Rehabilitation Program - Adult, Psychiatric Rehabilitation Program Child and Adolescent, General Information and Resources Monkeypox, Incedo Provider Portal Quick Reference Guide, PBHS Reimbursement Schedule B (Eff-07-01-18 Rev-03-14-19).pdf, PBHS Reimbursement Schedule A (Eff-07-01-18 Rev-03-14-19).pdf, PBHS PRP and Special Services Rates (Eff-07-01-19).pdf, PBHS Individual Practitioner and OMHC Rates (Eff-07-01-19).pdf, Maryland Association of Behavioral Health Authorities (MABHA), Maryland Association of Behavioral Health Authorities (MABHA) - Core Service Agencies (CSAs)/Local Addiction Authorities (LAAs) (pdf). Login or register with Incedo Provider Portal, an online tool that allows you to submit and check claims status, check member eligibility, update your provider profile, request inpatient and outpatient authorizations and more. January 2023 Provider Training Calendar. Click low to move all $0 claims to the top of the listing. 179 0 obj <>/Filter/FlateDecode/ID[<5B6A138A1EB17A4A9A613D6755F54D64>]/Index[159 73]/Info 158 0 R/Length 103/Prev 136342/Root 160 0 R/Size 232/Type/XRef/W[1 3 1]>>stream (800) 888-1965, TTY 711 When contacting this email address, please include the following information in the body of the email alongside your provider issue: *Please contact the call center for general claims inquiries. ^U^P -NZY1#Xp*b "$L9I08"X.RJby{0KF[1"3I^hqQ*pH*yV^rL@%7Ft1(E}Li*JzRup8x|zIDe*_()5w`]w}b]ks>\"@2DXuh}K2F'( >:MUIT}m6"H6OQ'0NuI?1ORp>J5'Sj.5E%IRB~%bM *~#w(u{n5)|~zE.% WKWqY24x]"n=?1'~Hr%x}0}0EJBi&)&oa ~+gV]9n&6mc. The Incedo Provider Connect system is designed to work with the Google Chrome browser. Authorizations are required for services not covered or exhausted by Medicare for those services that typically require an authorization (COMAR 10.09.36.06 B (2) a b). O4 Utility Nav Items. Q.4 For corrected claims submission for DOS prior to date 12/29/19 submitted to Beacon, do Box 30532 News and Events:Stay up-to-date on upcoming Maryland mental health news, training and events. December 2022 Provider Training Calendar. Toll Free Phone Number : 1-800-888-1965, TTY 711 Health (6 days ago) WebBehavioral Health Providers Provider Resources - Provider Resources Provider Tools Procedure for Resolving Disputes Over Negative Balances Incedo and CARC Denial Maryland.optum.com . Hours: Monday - Friday, 8:00 a.m. to 6:00 p.m. Please see the October Training Calendar for details of trainings on Claims Submission using the CMS 1500 form, Authorization/Service Request and Uninsured Eligibility requests in the Incedo Provider Portal. Maryland 2-1-1, Provider Questions Call Toll-Free: Address:Send postal mail to the following address: Optum Maryland If you are a person or a family member seeing a MDH/BHA provider, you can access relevant information with the touch of a finger: Services:Find out more about the many recovery-oriented services that MDH/BHA funds through local mental health centers! Privacy Policy | Terms of Use | Site Map | Accessibility Note:Adobe Acrobat Readeris required to view and print PDFs. An Incedo Provider ID will be issued to your assigned administrator in order to access Provider Connect. Please click. Maryland Behavioral Health resources, information and more, During Business Hours: Monday - Friday, 8:00 AM - 6:00 PM EST (Crisis line available 24/7), Participant Questions and Help to Find a Provider Call Toll-Free: Check the website often as it continues to grow to better serve you! If the original claim was filed with Optum Maryland within 12 months of the date of service and denied, the provider may resubmit the claim with additional information for consideration to Optum Maryland within that same 12 month period, or if after the 12 month period, within 60 days of the last received date by Optum Maryland or last rejected date by Optum Maryland. <>stream News /Events. Incedo Provider Portal is easy to use, secure and available 24/7. You have the right to get help and information in your language at no cost. We are working to fix this issue as soon as possible. The website has sections for participants and families as well as providers of mental health services. endobj Please enable JavaScript in your browser. Select a login based on your location. hb```i L-N mXp_[!dd(v[g\E\`hG A1?7 r 2 FoX8fIL>kn&eWAzYP3( Example inquiry reasons for contacting this email address: When contacting this email address, please include the following information in the body of the email alongside your providerissue: *To obtain a token, please click hereto complete the provider survey. Claims covered by Medicare should not be sent to Optum Maryland. Optum Maryland gives care to people served by the Maryland Department of Health (MDH), Behavioral Health Administration (BHA). 2 BH2563_12/2019 United Behavioral Health operating under the brand Optum Logging in to Incedo Provider Portal The purpose of this guide is to describe the use and functionality of the Incedo Provider Portal. P.O. "Fiasco," "debacle," and "administrative nightmare" were among the words behavioral health providers and legislators used to describe the ongoing claims reconciliation process with the Maryland Department of Health (MDH) and its system vendor, Optum, at the House Health and Human Services Subcommittee meeting last week. It looks like your browser does not have JavaScript enabled. When contacting this email address, please include the following information in the body of the email alongside your issue: marylandproviderrelations@optum.com (Please write "Provider Alerts" in the email subject line). endobj February 2020 Training Schedule. (866) 342-6892. Providers will have the ability to enter their own end dates and charges in the Incedo Provider Portal. Below are a just a few of the important documents that will assist you as a behavioral health provider. If you are a person or a family member seeing a MDH/BHA provider, you can access relevant information with the touch of a finger: The next Provider Council Meeting will be held on Friday, October 14 at 10:00 am. Cell: (443) 687-6522. Providers received this payment via physical check that was distributed . Optum Maryland gives care to people served by the Maryland Department of Health (MDH), Behavioral Health Administration (BHA). <> Advancing The Value of Care. Privacy Policy | Terms of Use | Site Map | Accessibility Note:Adobe Acrobat Readeris required to view and print PDFs. %PDF-1.5 % Requirements Added to eviCore Partnership, JHHC New Health Care Performance and Quality, JHHC Site of Service Policy Update Effective June 15,2022, New Preauthorization Requirements for CertainProvider-Administered Medications, MLN Revisions to Medicare Part BPneumococcal for Medicare Benefit MM12723, CMS MLN Matters Mental Health Visits viaTelecommunications for Rural Health May 2022, CMS Unveils More User-Friendly MedicareWebsite CMS. All rights reserved. About Us:Learn more about the MDH/BHA and Optum Maryland partnership. To request an interpreter, call (800) 888-1965. espaol (Spanish); (Chinese); (Korean); hrvatski (Croatian); Vit (Vietnamese); (Arabic); Deutsch (German); Tagalog (Tagalog); (Russian); franais (French); (Japanese);romnete (Romanian); (Farsi) ; (Ukrainian); Kreyl ayisyen (Haitian Creole); (Hindi); portugus (Portuguese); Ikirundi (Bantu-Kirundi); (Nepali), Privacy Policy | Terms of Use | Site Map | Accessibility Note:Adobe Acrobat Readeris required to view and print PDFs. If Medicare benefits are exhausted or if Medicare will deny benefits for another reason, the provider must submit claims to Medicare within Medicares timely filing limits and submit the claim and Explanation of Medicare benefits (EOMB) to Optum Maryland within 12 months of date of service or 120 days from the Medicare remittance date as shown on the EOMB, whichever is later. Provider Resources - Optum. A.3 Yes, in Optum's Incedo Provider Portal, you can find the status of claims. This indicates that you are leaving our site and these links to other sites are for informational purposes only. Optum Maryland has provided a listing of Mental Health, Substance Use Disorder and other specific levels of care by fee schedules for Providers to use. Get customer support. Uninsured Eligibility: Provider Training Guide. 9-8-8 (Available 24/7), Optum Crisis Line Available 24/7: (800) 888-1965, TTY 711 Monday - Friday: 8:00 AM to 6:00 PM EST, Optum Public Toll Free Help Line: <>stream Toll-free number:1-800-888-1965, TTY 711 - Providers should press two andfollow prompts. Please click here for full details. An Optum Maryland dedicated line to assist with questions related to general information, eligibility, verification, and claim payment status. After enrollment in Maryland Medicaid, Providers register with Optum using Incedo provider portal. 04-30-21: Incedo Provider Portal - Authorization Entry Issue Resolved 04-09-21: Incedo Provider Portal Accessibility 2023 .e Reporting of Same Revenue Codes on One UB04 Claim, 04-02-21:Incedo Provider Portal Scheduled Update, 02-12-21: Incedo Provider Portal: Update Scheduled, 01-15-21: Incedo Provider Portal: Update Scheduled, 11-20-20: Incedo Provider Portal - Update Scheduled, 11-13-20: Incedo Provider Portal - Update Scheduled, 09-25-20:Incedo Provider Portal Update Scheduled, 09-17-20: Incedo Provider Portal - Update Scheduled, Incedo Provider Portal - Update Scheduled, 07-30-20: Incedo Provider Portal Update Scheduled, 06-25-20: Incedo Provider Portal Update Scheduled, 05-29-20: Incedo Provider Portal Update Scheduled, 04-02-21:Incedo Provider Portal: Update Scheduled, 11-13-20: Incedo Provider Portal: Update Scheduled, 10-09-20:Incedo Provider Portal: Update Scheduled, 09-25-20:Incedo Provider Portal: Update Scheduled, 09-17-20: Incedo Provider Portal: Update Scheduled, 07-30-20: Incedo Provider Portal: Update Scheduled, 06-25-20: Incedo Provider Portal: Update Scheduled, 06-18-20: Incedo Provider Portal: Update Scheduled, 05-29-20: Incedo Provider Portal: Update Scheduled, 04-30-21: Incedo Provider Portal - Authorization Entry Issue Resolved, 04-09-21: Incedo Provider Portal Accessibility. About Us:Learn more about the MDH/BHA and Optum Maryland partnership. If you are not authorized to use this website by the sponsoring health plan, or if this is not a user account that was designated specifically for your use; access is strictly prohibited. News and Events:Stay up-to-date on the upcoming Maryland mental health news and training and events. Copyright Maryland.gov. endstream The ABA Fee Schedule can be viewed on the Autism Providers Information page, here PBHS Provider Billing Appendix.pdf State Fiscal Year 2023 (Effective October 1, 2022) You may be trying to access this site from a secured browser on the server. The Incedo provider portal secure transactions include: Update ancillary provider demographic information (e.g., hours, languages spoken) Eligibility inquiry Initiate authorization requests Electronic claim submission October 2022 Provider Training Calendar. 159 0 obj <> endobj ` =3 Individuals and families Providers and organizations Employers Brokers and consultants Can't find what you are looking for? Please enable scripts and reload this page. OPTUM Remaining Authorization Units Feature in Incedo Provider Portal OPTUM Timely Filing Waiver OPTUM Updates to Clinical Request Form OPTUM Vaccine Administration Information Form OPTUM Maryland PBHS LOC Appendix BH2555 FINAL OPTUM Changes to CARC Codes OPTUM Provider Alert - Individual Provider License Expiration Optum Maryland requires the other carriers remittance advice as proof of timely filing. (COMAR 10.09.36.06 B (3)). 28 0 obj They are at the heart of all we do. 0 hbbd``b`j~@q3`WAM \b K D\w3Ho$6 b 5L3Ao~0 ( - We invite you to look through this site to see the many ways we can serve you. CHAMPION-ECHO is an educational research project aiming to increase prescriber knowledge and competence in using clozapine. The rate is supplied to Optum Maryland by MDH. 11 0 obj hVmo8+%H+$ endstream On this page you will find a wealth of information developed specifically for you, which includes ourIncedo Provider Portalplatform where you can enter authorization for services, claims and more. October 2022 Provider Training Calendar. We invite you to look through this site to see the many ways we can serve you. November 2022 Provider Training Calendar. Note: Providers should press two and follow prompts. This indicates that you are leaving our site and these links to other sites are for informational purposes only. MDH/BHA and Optum Maryland offer education and community events. Monday - Friday: 8:00 AM to 6:00 PM EST, Participant Help to Find a Provider: Providers received this payment via physical check that was distributed . Note: You may choose any clearinghouse vendor to submit claims using EDI. Stay up-to-date on upcoming Maryland mental health news, training and events. In addition to this Web site, you can also find important resources and information at the following Web sites: Privacy Policy | Terms of Use | Site Map | Accessibility Note:Adobe Acrobat Readeris required to view and print PDFs. Disclaimer: The contents of this website and any information contained herein are intended solely for the use by providers and care coordinators and may contain confidential and/or privileged information which is legally protected from disclosure pursuant to the HIPAA and HITECH laws and/or other applicable law.If you are not authorized to use this website by the sponsoring health plan, or if . May 2020 Training Schedule. Incedo Provider Portal Brain Injury. Incedo Provider Portal is easy to use, secure and available 24/7. . Skip to main content. Salt Lake City, UT 84130. Login or register with Incedo Provider Portal, an online tool that allows you to submit and check claims status, check member eligibility, update your provider profile, request inpatient and outpatient authorizations and more. February 2023 Provider Training Calendar. A registration link will be posted at the beginning of the month. Incedo Claims Training Participant Guide. A.3 Yes, in Optum's Incedo Provider Portal, you can find the status of claims. Email: krbeall@som.umaryland.edu. Its performance in Maryland to date does not suggest that its demonstrated technology or project management limitations have been resolved. Optum Maryland ASO Overview Training Slide Deck (pdf) Find out what that means for you! Contact us O4 Utility Nav Items. Deaf and Hard of Hearing Virtual Stakeholder Meetings: The Policy and Procedures subcommittee of the Behavioral Health Administration will host five regional stakeholder meetings to share information on PBHS services available and to obtain input from stakeholders on how to enhance public behavioral services for individuals who are deaf and hard of hearing in Maryland. Example inquiry reason for contacting this email address: *We recommend providers to only send inquires to the appropriate designated email address to ensure that Optum Maryland efficiently serves you. Box 30531 Salt Lake City, UT 84130 Key Phone Numbers: Please click the drop-down icon to view contact information. tVMvC The State of Maryland pledges to provide constituents, businesses, customers, and stakeholders with friendly and courteous, timely and responsive, accurate and consistent, accessible and convenient, and truthful and transparent services. Incedo Provider Portal (IPP): Utilizing Client-Level COVID-19 Vaccine Status Data Files. Please turn on JavaScript and try again. If you are a person or a family member seeing a MDH/BHA provider, you can access relevant information with the touch of a finger: More information and resources can be found throughout the website. TheProvider Manualis where you will find important information about the services offered in Maryland. Specific file names of claim files are not required by Optum Maryland. O4 Utility Nav. National Human Trafficking Hotline - 24/7 Confidential. 2017 All rights reserved. (800) 888-1965, TTY 711. CSA Training. How should providers with off-site facilities, such as hospitals, receive a token to register . We invite you to look through this site to see the many ways we can serve you. Click on either the Participants and Families or the Providers tab to see the information that applies to you. O4 Dynamic Alert Site Logo. Q.4 For corrected claims submission for DOS prior to date 12/29/19 submitted to Beacon, do Eligibility Criteria and Requirements for Uninsured Consumers, Psychiatric Rehabilitation Program - Adult, Psychiatric Rehabilitation Program Child and Adolescent, General Information and Resources Monkeypox, Physician for Emergency Room Evaluation Services, Emergency Vehicle / Peace Officer Transportation, Provider Type 50 Programs - Partial Hospitalization - ASAM Level 2.5, Community Providers- Withdrawal Management, Hospital-based programs-Partial Hospitalization - ASAM Level 2.5, Intermediate Care Facilities (ICF) for Individuals under 21 - Withdrawal Management, Provider Type 50 Programs - Partial Hospitalization ASAM Level 2.5, Hospital-based programs-Partial Hospitalization ASAM Level 2.5, Withdrawal Management -Acute General Hospital claims. endstream endobj startxref 12 0 obj The mailing address for completed claim forms and required attachments is: Optum MarylandP O Box 30531Salt Lake City, UT 84130. (800) 888-1965, TTY 711 Optum Maryland FAQs 1 BH2567_01/2020 United Behavioral Health operating under the brand Optum Optum Maryland . Please click each item for further details. To request an interpreter, call (800) 888-1965. espaol (Spanish); (Chinese); (Korean); hrvatski (Croatian); Vit (Vietnamese); (Arabic); Deutsch (German); Tagalog (Tagalog); (Russian); franais (French); (Japanese);romnete (Romanian); (Farsi) ; (Ukrainian); Kreyl ayisyen (Haitian Creole); (Hindi); portugus (Portuguese); Ikirundi (Bantu-Kirundi); (Nepali), Privacy Policy | Terms of Use | Site Map | Accessibility Note:Adobe Acrobat Readeris required to view and print PDFs. %PDF-1.5 % Optum Maryland has run an off-cycle payment process which was mailed on January 9, 2020. Find out what that means for you! Leveraging Incedo's fully integrated medical management platform, Doctors continues to expand its footprint in highly a competitive market, having earned market distinction for offering innovative programs to . DORS Training 1.27.20. March 2023 Provider Training Calendar. MDH/BHA and Optum Maryland offer education and community events. Sign In | Optum Products & Services Sign in or register Whether you're a patient, health care organization, employer or broker, find the site you want to sign into below. June 2020 Training Schedule. Please click the drop-down icon to view contact information. *Please use this fax only if you are submitting supporting documentation to appeal a claims denial. Box 30531 Salt Lake City, UT 84130, Optum Maryland This indicates that you are leaving our site and these links to other sites are for informational purposes only. Claims may be submitted online using Incedo Provider Portal, through a clearinghouse using Electronic Data Interchange (EDI) with 837batch files or by U.S. Mail. After logging into Incedo Provider Portal, use the Incedo Provider Portal user Guide for instructions on entering a claim or for submitting an electronic file of claims. An Optum Maryland dedicated line to assist with questions related to general information, eligibility, verification, and claim payment status. endobj Effective January 1, 2020, Optum Maryland will replace Beacon as the Administrative Service Organization (ASO) for Maryland's Public Behavioral Health System. Maryland 2-1-1, Provider Questions Call Toll-Free: <> Please note that all access and activity on this site is monitored and by using this site you agree to the confidentiality provisions of both HIPAA and HITECH. Privacy Policy | Terms of Use | Site Map | Accessibility Note:Adobe Acrobat Readeris required to view and print PDFs. Optum Specialty Pharmacy customer service. Category: Health Detail Health . The provider may then register with Optum Incedo Provider Portal - Once approved, the provider may also complete the Provider Referral . 10 0 obj Below is an anticipated schedule of releases. This indicates that you are leaving our site and these links to other sites are for informational purposes only. BHA Vaccine Hesitancy Webinar. O4 Global Search. 201 W. Preston Street, Baltimore, MD 21201-2399, Community Engagement (local Health Improvement Coalitions), Kaiser Permanente MarylandHealthChoice MCO, JHHC Additional Prior AuthorizationRequirements Added to eviCore Partnership, JHHC Site of Service Policy Update EffectiveJune 15, 2022, New Preauthorization Requirements for CertainProvider-Administered Medications, neumococcal for Medicare Benefit MM12723, Medicaid Provider Guidance COVID-19 Secretary's Orders Changes, AffordableCare Act: Young Adult Insurance Coverage FAQs, AAPC Health Plan Search: Provider Manuals and Policies, Audiology, Physical Therapy, and Early Periodic Screening, Diagnosis, and Treatment (EPSDT) Provider Manual, MDH Memo Reconciliation and Recoupment BHASO Update, 2021 MD Medicaid Medical Laboratory Fee Schedule 2.16.21, 2021 Medicaid Professional Services Fee Schedule 1.1.21 UPDATED 3.10.21, Maryland Medicaid Dental 2021 CDT Fee Schedule UPDATED 1.7.21, MD Health Connection Who to Include as Income, MD Medicaid Fee Schedule 2020 Updates 11.1.20, MDH Memo: Provider Information Required on MA Claims, Eligibility Verification System (EVS) Brochure - October 2019, MDH Managed Care Organization (MCO) Notification of Denials to Patients - 2018, Maryland Medical Assistance Family Planning Program Card, Maryland Medicaid Reproductive Health Services Overview - September 2019, Managed Care Organization (MCO) Agreement - 2020, School-Based Health Center (SBHC) Provider Manual - November 1, 2019, Maryland Medical Assistance Program Professional Services Manual - Effective January 2020, Audiology, Physical Therapy, and EPSDT Provider Manual - Final July 8, 2020, Dual Eligible Medicare and Medicaid 2020 Standards, MLN Booklet: Dual Eligible Beneficiaries Under Medicare and Medicaid, Maryland Medicaid: New Provider Enrollment Portal - ePREP March 2020, CMS Informational Bulletin: 2019 Federal Poverty Level Standards - February 11, 2019, Community-Based Substance Use Disorder Fee Schedule - May 6, 2020, HealthChoice: MCO Comparison Chart - Revised February 28, 2020, Optum Missing Claims ImagesProvider Alert 6.8.22, Maryland Billing Appendix OPTUM BH2536 Final Revised, OPTUM Incedo Provider Portal Auth Issues 3.31.22, OPTUM Management of Neg Balances Moving Forward 4.13.22, OPTUM Update of Authorization Issues in Incedo 4.7.22, OPTUM Bed Hold Process Guidance - RCS RRP, OPTUM BH Monthly Partner Letter March 2022, OPTUM March 2022 Monthly Updates from BHA, OPTUM PROVIDER ALERT 2022 Provider Quality Self-Assessment Tools, OPTUM PROVIDER ALERT Backdating Exception Authorization Request, OPTUM PROVIDER ALERT Negative Balance Recoupment, OPTUM State Negative Balances due to Retro-Eligibility Re-Processing 1.7.22, OPTUM Bed Hold Authorization Plans 1.5.22, OPTUM BHA and MDH Tobacco Control Survey 11.24.21, OPTUM Recoupment of Retro-Eligibility and Overpayments, OPTUM ARP Rate Increase New Fee Schedules, OPTUM PROVIDER ALERT Guidance on the Continuation of Telehealth for ABA Services, OPTUM Remaining Authorization Units Feature in Incedo Provider Portal, OPTUM Vaccine Administration Information Form, OPTUM Maryland PBHS LOC Appendix BH2555 FINAL, OPTUM Provider Alert - Individual Provider License Expiration, OPTUM New Executive Order for Congregate and Residential Programs, OPTUM Provider Alert Payable Provider Types and Services in the ER, OPTUM Provider Alert Changes to Submitting Authorization Correction Requests, OPTUM Provider Alert Updated Guidance for PRP RRP Referrals August 2021, OPTUM Telehealth Updates Correction July 16 2021, OPTUM Provider Alert SUD Residential Treatment Notice, OPTUM Change Index OPTUM National Network Manual, OPTUM Provider Alert Updated Fee Schedule, OPTUM Residential Eating Disorder Program for Adults and Adolescents, OPTUM March 2021 BHA Letter from Deputy Secretary, OPTUM Psych Medical Necessity Alert 3.1.2021, OPTUM Uninsured Eligibility Alert 2.26.2021, OPTUM Provider Alert Adding Codes Omitted from Auth Request, OPTUM SUD Authorization Parameters Update, OPTUM COVID Fact Sheet Recovery and Wellness Support, OPTUM Psychological Testing Authorization, OPTUM Incedo Provider Portal Quick Reference Guide, OPTUM Maryland Billing Appendix BH2536 Final Revised 5.8.20, OPTUM Reconciliation Provider Alert Memo 7.21.2020, OPTUM Reconciliation Summary Reprort 7.21.2020, OPTUM Reconciliation Survey Provider Alert 7.23.2020, OPTUM AuthorizationAlert Update - Medication Management 9.1.2020, OPTUM New Authorization Plans Provider Alert 9.1.2020, OPTUM Authorization Requests Provider Alert 9.24.2020, OPTUM Remittance Quick Reference Guide July 27, 2020, UHC Community Plan Medical Policy Update Bulletin June 2022, Maryland Health Choice Technical Correction Letter 2.7.2022, Maryland HealthChoice MCOs Accreditation Status Updated by NCQA as of September 16, 2019, School-Based Health Center (SBHC): Provider Manual - November 1, 2019, HealthChoice: Provider Brochure - August 2018, 508 CareFirst Health Plan MD - Quick Reference Guide, CareFirst Community Plan 2021 Medical Provider Manual, COVID-19 FAQs for Network Providers - April 2020, Participating Provider Quick Reference Guide, Amerigroup Early Elective Delivery Claims Edit, Aetna Better Health MD Provider Manual May 2022, Amerigroup Sexually Transmitted Disease Services Lab, Amerigroup MD Medicaid Provider News Jan. 2022, Amerigroup Medicaid Provider Newsletter Dec. 2021, Amerigroup Provider Newsletter January 2021, MDMA Amerigroup Provider Newsletter November 2020, Medicaid Amerigroup Provider Newsletter December 2020, Important Phone Numbers to Know - November 2019, Modifier 25: Significant, Separately Identifiable Evaluation and Management Service by the Same Physician on the Same Day of the Procedure or Other Service, Appendix B:Amendment to HealthChoice Provider Service Agreements, Services and Procedures Requiring Prior Authorization - August 2018, Standard Prior Authorization Request Form, Kaiser HealthChoice Provider Manual Feb. 2020, MLN Matters SE19022:2019-2020 Influenza (Flu) Resources for Health Care Professionals, MCO Notification of Denials to Patients - 2018, Notice of Denial of Payment to Provider-Revised May 2018, Claim Submission Instructions - November 28, 2017, Provider Relations and Network Development ContactList -2020, Memo:Credentialing and Claims Reminder for Physician Assistants and Nurse Practitioner- 2019, JHHC Reimbursement Policy Update Telehealth Telemedicine, JHHC Clarification Vision Codes Requiring Prior Authorization Beginning June 15, JHHC Colorectal Cancer Screening Expanded to Age 45, JHHC Clarification Regarding Maternity and Newborn Notification Process, JHHC Members to Receive Home Testing Kits, JHHC New Health Care Performance and Quality, JHHC Changes to Place of Service Codes for Telehealth Services, JHHC Medical Records Request for HEDISMeasurement Year 2021, JHHC New Claims Editing System to Launch July 1, JHHC Revised Go-Live Dates for Switch to PNC, Johns Hopkins on Demand Virtual Care Expands to Priority Partners Member, Medical Policy Updates Effective May 2, 2022, JHHC Correction Use of Long COVID-19 Code, JHHC Updated Guidance on the Use of Misoprostol for Priority Partners, JHHC Priority Partners Guidance on the Continuation of Telehealth, JHHC MCO Priority Partners 30 Day Reminder eviCore Lab Management Program, JHHC Priority Partners Quantity Limits for Nebulizers, UHC Community Plan Medical Policy Update Bulletin February 2022, Priority Partners Member Incentive for Completiing COVID-19 Vaccination, JHHC eviCore Healthcare Adds New Codes for Prior Authorization, JHHC Priority Partners No Longer Reimbursing for HCPC U0005, JHHC Priority Partners Continuous Glucose Monitoring, JHHC Additional CPT Codes Requiring Preauthorization, JHHC Corrected FAX Number - Additional CPT Codes Requiring Preauthorization, JHHC Provider Pulse Newsletter Summer 2021, JHHC New CPT Codes Requiring Preauthorization Effective September, JHHC Provider Update ICD 10 Codes to Identify SDoH, JHHC Additional Security Measures for HealthLINK Access, JHHC New Site-of-Service Preauthorization Requirements, JHHC Emergency Reimbursement Policy Set for COVID-19 Diagnostic Testing, Treatment, and Vaccination, JHHC On Demand Virtual Care Now Available for USFHP Members, Johns Hopkins/CareFirst Members Changed Plans Effective January 1, 2021, JHHC COVID-19 Vaccination Registration through Immunet, JHHC Additional Place of Service Codes Allowed for USFHP Telemedicine Visits, JHHC Priority Partners Provider Manual 2021, JHHC Provider Update ICD-10 Codes to Identify Social Determinants of Health, Practitioner OfficeSite Evaluation Form - June 5, 2012, Explanation of Benefits (EOB) Notice -2018, COMAR10.09.71.04 E:MCO Notification of Denials to Patients -2018, UHC Community Plan Medical Policy update bulletin May 2022, UHCCommunity Plan Medical Policy Update Bulletin April 2022, UHC Community Plan Medical Policy Update Bulletin March 2022, UHC Community Plan Reimbursement Update Bulletin March 2022, UHC Community Plan Medical Policy Update Bulletin, UHC Community Plan Telehealth and Telemedicine Policy, UHC Community Plan MD Care Provider Manual, UHC Community Plan Medical Policy Update Bulletin January 2022, UHC Community Plan Medical Policy Update Bulletin December 2021, UHC Community Plan Reimbursement Policy Update Bulletin December 2021, UHC Community Plan Reimbursement Policy Update Bulletin Decembe, UHC Community Plan Reimbursement Update Bulletin, UHC Provider Network Bulletin December 2020, Claim Reconsiderations, Appeals and Grievances, Administrative Guide: Pass-through Billing, CLIA Requirements, Reimbursement Policy, Maryland HealthChoice Provider Enrollment Requirement - January 2019, Preferred Laboratory Services Protocol - 2016, University of Maryland Health Partners Provider Manual 2021, Practitioner Credentialing Application -October 2016, Appeals and Grievance Form - May 20, 2014, Authorization Quick Reference Guide - June 2017, UHC Commercial Reimbursement Updates June 2022, UHC Commercial Medical-Policy Update Bulletin June 2022, UHC Medicare Advantage policy Guideline Update bulletin June 2022, UHC Medical Policy Update Bulletin May 2022, UHC Medicare Advantage Coverage Summary Update Bulletin May 2022, UHC Comm Reimbursement Policy Update May 2022, UHC Commercial Medical Policy Update Bulletin April 2022, UHC Medicare Advantage Coverage Summary Update Bulletin April 2022, UHC Commerical Medical Policy Update - Bulletin, UHC Medicare Advantage Coverage Summary Update Bulletin March 2022, UHC Medicare Advantage Reimbursement Policy March 2022, UHC Commercial Medical Policy Update Bulletin February 2022, UHC Medicare Advantage Coverage Summary Update Bulletin February 2022, UHC COVID-19 News Testing and Treatment Coverage, UHC Commercial Medical Policy Update Bulletin January 2022, UHC Dental Policy Update Bulletin January 2022, UHC Med-Benefit Specialty Drug Update Bulletin January 2022, UHC Medicare Advantage Coverage Summary Update Bulletin January 2022, UHC Commercial Medical Policy Update Bulletin December 2021, UHC Commercial Reimbursement Policy Update Bulleting December 2021, UHC Medicare Advantage Coverage Summary Update Bulletin December 2021, UHC Commercial Medical Policy Update Bulletin, UHC Advanced Practice Health Care Provider Policy Professional - Reimbursement Policy -Commercial Plans, UHC Advanced Practice Health Care Provider Policy Professional - Reimbursement Policy, UHC COVID-19 Temporary Provision Guide 7.20.2021, UHC COVID-19 Provider Billing Guidance Updated July 2021, UHC/OPTUM ID Name Changing to One Healthcare ID, UHC Commercial Reimbursement Update Bulletin, UHC COVID-19 Temporary Provision Guide 4.19.2021, UHC Telehealth Service Preventive Medicine ABA Codes, Medical Policy Update Bulletin February 2021, Place of Service Codes for Professional Claims - October 2019, Claims and Encounter Data Submissions - 2020, Physician Credentialing and Recredentialing FAQs, CareFirst MD Preserve Telehealth Access Act Provider Alert, CareFirst/Johns Hopkins University Members Changed Plans Effective 1.1.2021, CareFirst on Call: Professional Reference Card- August 2018, Member Identification Card Quick Reference Guide, Precertification Request for Authorization of Services, Professional Provider Relations Representatives, Provider Portal User Guide: Remittance/Notice of Payment, Quick Reference Guide for Health Care Professionals - May 2020, Dental and Oral Surgery Claim Documentation Guidelines - April2019, Women's Health Programs and Policies - April 2019, Delegation Provider Guide - February 2020, Provider and Facility Participation Criteria - 2019, Better Health of Maryland:Provider Guide - March 5, 2019, JHHC Reimbursement Policy update Telehealth Telemedicine, JHHC Gender Affirming Procedures and Treatment Medical Policy, JHHC Reminder New Claims Editing System to Launch July 1, JHHC eviCore Laboratory Management Program for Johns Hopkins Advantage MD, JHHC New CPT Codes Requiring Prior Authorization Effective July 15, 2022, JHHC Medical Records Request for HEDIS Measurement Year 2021, JHHC New CPT Codes Requiring Prior Authorization, JHHC Federal Transparency in Coverage Rules Now in Effect for Johns Hopkins EHP, JHHC Reminder - Please Use Correct Address, JHHC COVID-19 Reimbursement Policy Update, JHHC Medical Policy Updates Effective February 2022, JHHC New Prior Authorization Requirements, JHHC Reminder of Utilization Management Processes in Light of Recent COVID Surge, JHHC Temporary Revisions of Utilization Management, JHHC Updated Reimbursement Guidance for CPT 99072, JHHC - 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COVID Diagnosis Related Group, CMS Announcement ICD 10 MS DRGs V39.1 New Procedure Codes, CMS COVID-19 New HCPT Codes for Remdesivir MLN Jan. 7 2022, CMS MLN 006818 2021 12 Clinical Laboratory Fee Schedule 508, CMS Summary of Policies Medicare Physician Fee Schedule MM12519, CMS Clinical Laboratory Fee Schedule CY 2022 Final Payment Determinations, CMS Consolidated Appropriations Act of 2021 Provider Requirements and Resources, CMS Implementation Changes End-Stage Renal Disease MM12499, CMS Home Health Prospective Payment System Rate Update MM12509, CMS Public Health Service Act Provider and Facility Requirements Presentation, COVID Vaccine Changes for Medicare Advantage Plans, Medicare Billing for COVID-19 Vaccine Shot Administration, MLN New Modification of POS Codes for Telehealth, CMS - Pneumococcal Conjugate Vaccine Coverage, Medicare Vision Services Fact Sheet Updated, CMS Monoclonal Antibody Coverage Infographic, CMS Health Care Code Sets ICD 10 MLN Fact Sheet, CMS Medical Record Maintenance & Access Requirements, CMS COVID Toolkit on COVID-19 Vaccine: Health Insurance Issuers and Medicare Advantage Plans, CMS COVID-19 Frequently Asked Questions on Medicare Fee-for-Services (FFS) Billing, CMS MLN Medicare Response to the Public Health Emergency on the Coronavirus (COVID-19), CMS Medicare Monoclonal AB COVID Program Instruction, CMS Office Based Opioid (OUD) Tx Billing 2020, Medicare Eligibility Verification FACs 9.2020, Medicare Self-Service Tools and Hyperlinks 9.2020, New Medicare Card Information - 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Any clearinghouse vendor to submit claims using EDI a Behavioral Health Provider what means. Our site and these links to other sites are for informational purposes only of releases legend in approved! Arrows will appear allowing the user to sort the claims from high to low the responsibility of important!: Stay up-to-date on upcoming Maryland mental Health news, training and events, TTY 711 800... Occurs so that claims are paid at the correct amount and information in your language at no cost this as! Payment via physical check that was distributed are not required by Optum Maryland will have the to... Pdf ) find out what that means for you the top of the listing and training and:. To people served by the Maryland Department of Health ( MDH ), Health. Maryland Medicaid, providers register with Optum Incedo Provider Portal, you can find the status of claims that! Phone Numbers: Please click the drop-down icon to view and print PDFs will find important about... 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