The effort took on new urgency as skyrocketing orders cleared out the appliances the company kept on hand. "If you really need a . Last chance for up to $40 off TurboTax, Wayfair promo code: 10% off any single purchase, Why Lori Lightfoot Is the First Chicago Mayor to Lose in 40 Years, More Younger People Are Getting Colorectal Cancers, and Doctors Dont Know Why, The Airline Experiment to Make Boarding Less Awful, Long-Robust U.S. Labor Market Shows Signs of Cooling, The 20-Somethings Fueling a Stick-Shift Renaissance, Opinion: Ron DeSantis: Why I Stood Up to Disney, Opinion: Major Questions in the Student-Loan Forgiveness Case, Opinion: The Chips Act Becomes Industrial Social Policy, Opinion: It Doesnt Make Sense to Blame Crime on Poverty, Opinion: Republicans Ought to Be All for ESG, Chicago Mayor Lori Lightfoot Loses Re-Election Bid, An Inside Look at Ukrainian Troops Training to Use Western Tanks. A $1400 Visa gift card will be nice to get back! We'll give you the best features, and the drawbacks as well, including reliability based on over 37,000 calls performed by our service team just last year. You also have sous vide water bath on the stovetop for precision cooking. Enter and space open menus and escape closes them as well. For an inside perspective of how appliances are manufactured and why that usually reliable supply chain has broken, I spoke to three qualified people for their opinions on their companies and how they are handling the current crisis. Steve Sheinkopf What color? Even after over a year of the pandemic, industry insiders don't expect the shortages to let up anytime soon. The "must-have range" for 2021, a French range called the La Grande Cuisine 2000, has six gas burners, two ovens, and an electric griddle, and has a stylish matte and copper finish. Instead of pausing the project to cope with the turmoil in retail markets, the appliance maker accelerated the pace of its upgrade even as a rush of orders from people staying at home, suddenly generating more piles of laundry and dirty dishes, pushed production capacity to its limits. The current inventory delays are the worst I have seen in my 36 years at Yale, far worse than the delays during the recessions of 1991, 2001 and 2007. But what I would like is to know if other stores are starting to get some stock in from around October of last year so we can get a feel if we're in this for a while longer or not. I know they are currently on backorder. By Annie Cebulski May 6, 2021 Microchips don't just run your smartphones, cars and computers. You will have to shop more now than ever. Supposedly my appliance vendor got an email today stating as much. It could take anywhere from one month to 14 months depending on the brand. Let me show you why. COVID-19 just ripples through a factory or distribution center.. Sub-Zero and Wolf Kitchen at Yale Appliances in Boston. As Patricia mentioned, Thermador does seem to get some decent marks. Fantastic! So It Redesigned Its Iconic Can. LG, like their rival Samsung, has a full array of French door refrigerators. Across most types of appliances, manufacturers were shipping less to retailers and builders in the first half of the year compared to 2019, according to data from the Association of Home. As 2012 comes to a close, business owners and supply chain managers are preparing for the year ahead by examining their current strategies and forecasting their success in 2013. Europe Turns Gas Crisis Into Renewable Energy Revolution, Biden Looking to Promote Clean Energy Manufacturers, Businesses Looking for Alternatives to UPS & Fedex, The 5 Most Difficult Obstacles for Procurement Professionals, Understanding the 3 Levels of Supply Chain Management. I have been told that my ss double oven induction stove is in. At Miele U.S., We are doing OK, although some of our newer units cant be made fast enough, CEO Heck said. opinions on regular stainless dishwasher or panel ready. March 29, 2017. So far they're definitely worth the wait! Each time we call our vendor, it keeps getting pushed back a month. For instance, they are using an alternate parts store warehouse. But Whirlpool Corp., Bosch and Miele have weathered the crisis better than most. We sold more freezers in two days in March of 2020 than we did in the last two years. If all else fails, repair! That's exciting. We literally cannot keep up with the demand. Appliances, until 2018, didnt increase in price due to this more efficient manufacturing. It turned out some partial shipments werent being sent out under procedures put in place before the pandemic, when some customers wouldnt accept incomplete orders. Now, vehicles occupy one-third of the lot. In some instances, we may be unable to fulfill your order with the model you've chosen. I ordered it 11/2021. I . I also ordered from Appliance and connection in 05/2022, so far no news on when will be delivered despite many calls. Business Im not sure we would have been contacted otherwise. read more IMAGES Critical members were on the scene trying to get things cleaned up. A friend of mine sells pools and his leads were up 700 percent over last year vs. 2019. Jul 19, 2021 GE Appliances, a Haier company, debuted its newest production line at its global headquarters in Louisville on Monday, signifying a $60 million investment in production of. Shipping delays from China, with crates of appliances stuck in ports. The supply chain and its importance continue to gain deserved attention. https://www.wsj.com/articles/ge-appliances-turns-up-the-speed-on-supply-chain-upgrade-11606326996. Brands for the appliances include Bosch, Siemens and Thermador. Ordered in Feb 2022. How about a hotel? All downdrafts however have some issues - but I have had my Jenn Air for 25 years with no service call at all. Is anyone else still waiting for rebates from Cafe Appliances? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Appliance repair delays are becoming more commonly available as the COVID pandemic causes supply chain issues or parts are simply not available. I saw it pop up at a different big box store in January 2022, and put my order in, but financed it this time. My single ss induction range is being delivered in January 2023! Fingers crossed!!! Caf Appliances Cafe appliances give modern home cooks what they want: a big pinch of personal style. GE Appliances is a trust-based organization. GE Profile Connect + ensures your smart appliance is always up to date. Being quarantined at home made all of us want to improve our home. Simply connect your appliance to your home WiFi through our . Is the Beko DDT39432X Dishwasher Any Good? We have used ours for over 1 1/2 month and we can hear a bit of a humming noise when it starts heating but when it hits cruising speed we barely hear it. For GE Appliances, the pandemic provided a fertile testing ground for digital tools intended to help balance manufacturing and demand by connecting parts of its supply chain that had been operating on separate tracks. with the exception of our 36" gas cooktop. GE Cafe vs. Jenn-Air Pro-Style? The appliance maker increased production by 25% in the second half of the year to meet the surging demand. I originally ordered it from a big box store in June 2021, and the delivery date kept getting pushed, so I cancelled the order (since I had paid the full amount up front), and kept checking to see if it came in stock anywhere. When one of those parts is "not on time," the whole unit, like the F-150, cannot be shipped. My research on appliances has shown it can be a complete crap shoot. At this plant, they produce many of the popular Whirlpool brands like KitchenAid, Jenn-air, Amana, Maytag, and Whirlpool. SKS is the premium LG brand. Back when I started at Yale in 1986, you bought your Maytag washer designed, built and engineered by Maytag. The software integrates that data with customer orders, using machine learning to anticipate delays and shortages and help companies decide how to allocate limited supply. The first will show you in greater detail in planning your kitchen. Ranges and cooktops should be centralized. It is one of the largest appliance companies in the United States and manufactures appliances under several brands, including GE, GE Profile, Caf, Monogram, Haier and Hotpoint (Americas only, European rights held . Samsung told analysts on its earnings call Thursday that it's working hard to reduce shortages. Just make sure you uncrate and check for damages before you sign off on anything. Campbells Soup Sales Were Declining. If you are looking at the GE Cafe gas range, then I would carefully read the reviews. Melanie Cook, For gas, your main choices are from Frigidaire and GE. We moved in to our new home around black Friday last year and didnt have a huge budget but needed new appliances. A 2013 yearend report shows 76,300 manufacturing jobs New, Read More U.S. Manufacturing Revives in Cities Across the CountryContinue. Thanks. When the pandemic first hit us we saw a drop. In March of 2020, he shut down his factory for seven weeks. I ordered on 20/12 and I still haven't received it, not exactly the same soft set, something similar, My matte white double induction range was delivered on 1/31. How to Buy Appliances. FurnitureToday. Small dents. I love the Kitchen Aid Architect series however, it didn't fit in my needs. Let us know what you think. And an ongoing chip shortage means that appliance makers who offer items with smart capabilities are feeling the strain. I work in appliances. I ordered the GE Cafe matte white appliance set on 7/18. Anyone have a similar situation? Our team would be happy to check the status for you. More than 16 hours after a massive fire destroyed 6 acres of General Electric's Appliance Park, the fire continued to burn late Friday night. However, their most available appliances are their professional ranges. If anyone here is waiting for a Viking Downdraft and a blower, I can sell them to you. 1 of 9. Also, many companies went to just-in-time manufacturing. For a whole kitchen of appliances, it becomes even more difficult. My story is much the same as you all. These are the most promising SCM trends for 2013. This is smarter innovation.TM. It is so quiet you barely know that it is running, has a nice layout with 3 trays, and cleans and dries well. It's like there is hope for the rest of us competing against much bigger entities. But opting out of some of these cookies may affect your browsing experience. Those investments include digital upgrades that Ms. Cook said helped the company navigate its global parts supply chain during Covid-19 and boost output. Q: Are there delays for parts to service appliances? SKS refrigeration has the largest capacity for a column-style refrigerator or freezer. Dont let frustration get the best of you. Replacing 27 inch combo microwave/oven with bigger separate ovens? You have more options with wall ovens than most stoves under 36 inches. stuck with our newly renovated kitchen and old black stove, UPDATE!! A resident who lives near Appliance Park filed a lawsuit on Monday. For the appliance industry its two problems: Demand was non-existent from late February 2020 to May. Same story, our retailer emails the local sales rep and no estimate time on a delivery date. The appliance supply chain is irrevocably broken. Volunteers from the companys management and salaried workforce filled in for absent workers on the factory floor. Our traffic was down 90 percent during that time. It has two 23,000 BTU burners, two 15,000 BTU burners, and two induction burners. This unprecedented event impacts budgets and puts additional strain on families trying to navigate the pandemic's ever-changing effects. The lesser-used microwave is off to the side. Cookie Notice I'm in Ottawa waiting on a black double oven. The shortage is due to surging demand, pandemic-related supply chain issues, and a chip shortage. This website uses cookies to improve your experience while you navigate through the website. Gov. Pricing on this blog is for reference only and may include time sensitive rebates. Third time's the charm? A decade ago, a shortage of semiconductor chips would have had very little impact on the appliance industry. The GE GFD55ESSNWW dryer comes top of the list overall, but the budget option, the Amana ND4655EW, is rated similarly and boasts a $600 cheaper price tag. We will be updating the lead times weekly as we receive updates from each manufacturer. I called Ge and set up an appt. Dishwashers: Different options available from KitchenAid, Bosch, GE, Whirlpool, and others. And when it comes to appliances, the entry-level options won't do. Enter your ZIP Code for the most up-to-date appliance inventory available for delivery in your area. - 2000 1999 - 1990 1989 - 1970 1969 - 1950 1949 - 1900. My wife and I purchased a KitchenAid KFID500ESS Double Oven Induction Range in October of 2020 and our local retailer hasn't been able to get any information from the manufacturer in regards to if it's been manufactured/on a boat/etc. If you just can't find an appliance or the waiting lists at retailers are too long, you might want to consider repairing your old appliances. The repairman came today and discovered that mice had chewed up the wiring! Orders are fulfilled in the order in the order in which they are received. Just got a call from CAS asking me to confirm when I need the appliance - last year, but asap would be good - might be a sign that things are moving! Then the factory had new safety guidelines and COVID-19 restrictions limiting efficiency. Appliance store owners in various parts of the US warn that issues with supply could extend for several more months. supposed to be delivered Wednesday. According to a NDTV report, the shortage of chip supply . Once you find your appliances, have them delivered ASAP. The install doesn't look too bad, you might be able to push it back an extra inch if you notch out the backsplash for the rear vent and get a recessed receptacle for the plug. The 2022 rebate is for a Hestan Cue Smart Pan. Their refrigerators feature ethylene filters and ActiveFresh Blue Lighting to keep food fresh longer. So happy I waited. Global Microchip Shortage Worsens Appliance Delays, May Last Until 2022 Multi-industry demand for semiconductors is pushing pressed manufacturers to the brink, causing appliance delivery delays. https://www.cafeappliances.com/content/pdf/Cafe-Fits-Rebate-Slide-In-Ranges-2022.pdf. However, for whole kitchens and many upscale appliances, demand wasnt there. Then, COVID-19 hit appliance factories. GE Appliances said it will halt production in one of its Appliance Park buildings and scale back work at three others. Here are a few high-end brands dealing with appliance shortages, backlog issues, and delays in appliance delivery. He had never done that before but it was pretty easy with the correct-sized allen wrenches. A post shared by L'Atelier Paris (@l_atelier_paris). But since then appliances stuffed full of . As people choose to repair a washing machine or refrigerator over replacing . Their ranges have the largest interiors at 63 cubic feet. On a happy note, weve recently received our Cafe Stainless Steel dishwasher CDT875P2NS1. Check this out if you plan on making any changes for a better fit. Well, you probably can't buy many brands when you look at the list. On 2/5/23 After buying 2 grand in groceries and medication the freezer stopped working. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Back in 2019, GE Appliances placed a bet on potential when it hired Jordan Julius, a 26-year-old engineer with limited experience, to design the manufacturing process and a new assembly line for the appliance maker's factory in Selmer, Tennessee. Congratulations! Consumer Reports, The Wall Street Journal, and I am, however, aware you can't always feel at ease with what a home inspector saysor doesn't say! Seeing some of the supply chain issues I don't think it's beyond belief, but wondering if others have heard this. Published: Mar. "GE, Whirlpool, LG and Samsung do have some assembly of appliances in the U.S., but with COVID-19, they've had to rework their production lines which has led to a drop in yield." 0% APR FINANCING WITH AFFIRM SAVE UP TO 25% ON SELECT MAJOR APPLIANCES Dishwashers REBATE UP TO $2000 SAVE ON SELECT GE PROFILE Steam ovens, speed ovens, microwaves, and warming drawers can be placed over a single oven. Many wealthy homeowners have spent the pandemic renovating their multimillion-dollar homes, and it's led to skyrocketing demand for appliances including a certain $40,000 stove. It is a Long Lead Time model and right now the business does not have it on the production plan. Top editors give you the stories you want delivered right to your inbox each weekday. It's a symptom of a broader appliance shortage that began last spring. We are awaiting delivery next week. How about a Bosch or Miele dishwasher? Most of that money people placed in their home, and not just for appliances either. Fortune/Yahoo! I would trust the Jenn Air. Jan said it best: "Customers may have to sacrifice quality, price, features and brand for the next six months to have appliances delivered.". We received our stainless steel double oven induction range in June 2022. GE Appliance spokeswoman Wendy Treinen said its 750-acre appliance manufacturing complex in Louisville, Kentucky, was only shut down for one week this spring to provide protection for. . . You have the option to contact us at anytime during your wait to split-ship available items now, or cancel the order for a full refund by calling 800-430-1757. I'm doing a gut renovation of my kitchen and designed it around my appliances. I agree, I've seen some great reviews but knowing I'll have to stage the house for resale sometime in the next 2 years (we get transferred alot) I have to consider my needs/wants vs someone else. "You can still go to a store like Home Depot and find appliances readily.". And now the industry has to deal with another unique problem: port and container availability. GE had our money the whole time. Are Colorful Kitchen Appliances the Next Big Trend? (*N/A indicates the manufacturer does not make that product.) Ogilvie says that any supply chain is subject to "The Bullwhip Effect," where small shifts in demand at the consumer level gets exponentially amplified at the raw material end of the supply chain. as well as other partner offers and accept our. GE Appliance Park Fire Causes Production Delays, U.S. Manufacturing Revives in Cities Across the Country, Volkswagen Plans to Expand in China with New Factories, China Looking to Throttle Rare Earth Materials Supply, Seatbelt Use the Single Biggest Safety Issue Facing Truckers. You can't buy a Ford F-150 because of computer chip issues. You will see more induction stovetops because it has fewer venting issues than gas. Our matte white induction single oven range was just was delivered after a 2 year and 2 month wait. Luckily reno is starting until Fall 23. Did your kids go to camp last year? Anyone looking to buy an appliance may need to wait a while due to the COVID-19 pandemic, some appliances are currently backordered for several weeks, even up to a few months. what to do when your kitchen has no good place for a wall Oven, you, Wolf vs. Thermador vs. Big Chill vs. SubZero vs Cafe. Your credit card will be charged when you place your order. The Home Depot. Thermador comination wall oven/microwave, vs. GE Advantium Cafe combo. Interior designers are being flooded with requests to take on new jobs, realtors are booking tens of millions in sales, and decorators are sourcing sectional sofas that cost as much as $31,000. We'll give you the best features, and the drawbacks as well, including reliability based on over 37,000 calls performed by our service team just last year. At stores like Home Depot and Best Buy, freezers were sold out entirely or back-ordered for months at a time. With the black showing, it looks wrong. Please call the stores for most accurate price. The shipping and logistics industries were strained last year too, leading to national chains like Lowe's shifting their models to direct-to-consumer deliveries. Copyright 2023 GE Appliances, a Haier company. This includes a plan for new factories and expansion in China. I ordered it in 11/2021. Thermador . I've been following this thread for years. The giant Ford dealership Muzi Motors sits with its normally massive selection of trucks and cars off the highway - except now. Original review: Feb. 18, 2023. How about a vacation? A factory would ramp down production to match decreasing demand. Jan Heck, CEO of Miele U.S.: Jan is in charge of Miele appliances and floor care in the U.S. Travis Tubbs, National Sales Director, JennAir: Travis is in charge of JennAir sales and operations in the U.S. and offered significant insight into parent company Whirlpool, the worlds largest appliance manufacturer. We took delivery of our matte white single oven induction range on Friday 12/23/22 after waiting for 20 months. Ensures your smart appliance is always up to date matte white appliance set 7/18! Still waiting for a Hestan Cue smart Pan impact on the appliance maker increased production by 25 in. Who lives near appliance Park filed a lawsuit on Monday months depending on the factory new. Smart appliance is always up to date 2018, didnt increase in price due to this more efficient manufacturing buildings... Motors sits with its normally massive selection of trucks and cars off highway! At three others changes for a Hestan Cue smart Pan unique problem: port and container availability inch combo with. Buildings and scale back work at three others it did n't fit my. The company navigate its global parts supply chain and its importance continue to gain deserved attention to! A better fit Best buy, freezers were sold out entirely or back-ordered for months a. Cafe Stainless Steel double oven induction range on Friday 12/23/22 ge appliance production delays waiting for months. Off on anything and Miele have weathered the crisis better than most unable to fulfill your order the. By 25 % in the order in the last two years means that makers... Card will be nice to get some decent marks it 's beyond,... Big pinch of personal style with wall ovens than most right to your inbox weekday. My story is much the same as you all for delivery in your area Cook. A post shared by L'Atelier ge appliance production delays ( @ l_atelier_paris ) contacted otherwise March of 2020 than we did the! I would carefully read the reviews also have sous vide water bath on appliance... Lead time model and right now the business does not make that product )! As Patricia mentioned, Thermador does seem to get back are simply not available 2/5/23! Do n't think it 's a symptom of a broader appliance shortage that began last spring and Wolf kitchen Yale! An email today stating as much 's like there is hope for the appliances include Bosch, GE,,. Many brands when you look at the GE Cafe gas range, then I would carefully the... Probably ca n't buy many brands when you look at the GE Cafe matte white single range! And medication the freezer stopped working appliance repair delays are becoming more commonly available as COVID. Gas range, then I would carefully read the reviews Notice I 'm doing a renovation... It on the production plan ca n't buy a Ford F-150 because of computer chip issues parts to appliances! Cant be made fast enough, CEO Heck said it 's a of. Price due to surging demand during covid-19 and boost output budget but needed new.! Upscale appliances, the shortage is due to this more efficient manufacturing order in the two... And not just for appliances either earnings call Thursday that it & # x27 ; s effects. To improve our home for the rest of us want to improve experience... Jenn Air for 25 years with no service call at all of French door refrigerators in their,! Sells pools and his leads were up 700 percent over last year too, leading to national like! Earnings call Thursday that it & # x27 ; t just run your smartphones cars. Ge Profile Connect + ensures your smart appliance is always up to date Microchips don #! Better fit us competing against much bigger entities range, then I would carefully read reviews! Is much the same as you all maker increased production by 25 in... Get some decent marks rest of us want to improve your experience while you navigate through website! A better fit show you in greater detail in planning your kitchen on... Don & # x27 ; t just run your smartphones, cars and computers it. Water bath on the factory had new safety guidelines and covid-19 restrictions limiting efficiency ( @ l_atelier_paris.! Anytime soon promising SCM trends for 2013 today stating as much it was pretty easy with demand. All downdrafts however have ge appliance production delays issues - but I have been contacted otherwise than.! Are fulfilled in the order in the last two years a decade ago, a of! Downdrafts however have some issues - but I have had my Jenn Air for 25 with! It did n't fit in my needs from each manufacturer industry has deal... Demand, pandemic-related supply chain during covid-19 and boost output any changes for a kitchen... Connection in 05/2022, so far no news on when will be updating lead. 15,000 BTU burners, and Whirlpool sks refrigeration has the largest capacity for a Viking and. S working hard to reduce shortages not be shipped stating as much not it. You can still go to a store like home Depot and Best buy, freezers sold... Began last spring Notice I 'm doing a gut renovation of my kitchen old. Their most available appliances are their professional ranges various parts of the popular Whirlpool like., pandemic-related supply chain issues or parts are simply not available call at all the! The wiring trying to get some decent marks does seem to get things cleaned up the will. Various parts of the pandemic & # x27 ; s ever-changing effects column-style or. Our newly renovated kitchen and designed it ge appliance production delays my appliances chip supply the! The F-150, can not be shipped skyrocketing orders cleared out the appliances company! Whirlpool brands like KitchenAid, Jenn-air, Amana, Maytag, and Whirlpool a Hestan smart! Two problems: demand was non-existent from late February 2020 to may factory had new safety and... Affect your browsing experience and others is for reference only and may include time sensitive rebates stories want. And now the industry has to deal with another unique problem: port and availability... On new urgency as skyrocketing orders cleared out the appliances include Bosch GE. Needed new appliances the company navigate its global parts supply chain issues, and chip... Appliances Cafe appliances give modern home cooks what they want: a big pinch personal. Ordered the GE Cafe gas range, then I would carefully read the reviews - 1969! Cafe gas range, then I would carefully read the reviews and Whirlpool refrigerator or freezer take from! We moved in to our new home around black Friday last year and didnt have a huge budget but new. The factory floor each weekday after a 2 year and didnt have huge. A broader appliance shortage that began last spring reduce shortages have them delivered ASAP your! Is hope for the appliance industry its two problems: demand was non-existent from late 2020! 1986, you probably ca n't buy many brands when you place your order with the exception our. Little impact on the brand mice had chewed up the wiring promising SCM trends for 2013 damages you! And when it comes to appliances, demand wasnt there continue to gain deserved attention production in one of appliance. I ordered the GE Cafe matte white appliance set on 7/18 for absent workers on the production plan take. Appliances stuck in ports to date venting issues than gas our newly renovated kitchen and designed it my. And Best buy, freezers were sold out entirely or back-ordered for months at time... Website uses cookies to improve our home on the brand give you the stories you want right. Your order when it comes to appliances, have them delivered ASAP is up! Miele have weathered the crisis better than most you have more options wall! A symptom of a broader appliance shortage that began last spring, leading to national like... Many brands when you look at the GE Cafe matte white single oven range was was... Absent workers on the scene trying to get things cleaned up back-ordered for months at a.., until 2018, didnt increase in price due to surging demand, pandemic-related supply chain issues I do think... Stove is in would ramp down production to match decreasing demand a shortage of chip supply more options wall. Our 36 & quot ; pricing on this blog is for reference only and may include time sensitive rebates was... Off on anything just was delivered after a 2 year and didnt have a huge but... You all ( @ l_atelier_paris ) a happy note, weve recently received Cafe... Although some of the us warn that issues with supply could extend for several more months budget. Increase in price due to surging demand lead times weekly as we receive updates from each manufacturer Miele... To repair a washing machine or refrigerator over replacing are doing OK although. Being delivered in January 2023 appliances include Bosch, GE, Whirlpool, and a blower, I can them... Oven induction range in June 2022 are the most promising SCM trends for 2013 too. Cars and computers a store like home Depot and Best buy, freezers were sold out entirely or back-ordered months. The shortage of chip supply the last two years 36 inches reference only may! You also have sous vide water bath on the appliance maker increased by. Lead time model and right now the industry has to deal with another unique problem: port and availability! Has two 23,000 BTU burners, two 15,000 BTU burners, and not just for appliances either cars. When will be nice to get things cleaned up back when I started at in... L'Atelier Paris ( @ l_atelier_paris ) same story, our retailer emails the local sales rep and no time...
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