by adamjeeps Sat Jul 04, 2015 6:39 am, Post by rschildwachter Mon May 14, 2018 5:30 pm, Post I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? Tuxedo black FLEX vista roof 18"Ford wheels. S I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. Members can start their own topics & subscribe to topics My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need to do in order to get it to start. By Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. by Ecmbuster Sun Jun 20, 2021 2:08 pm, Post By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Does anyone know if the RCM As Built data needs to be changed . At the same time, I lose all stereo and phone communications through the system (it's grayed out). by reyyer Sun Jun 20, 2021 1:53 pm, Post 911 Assist Fault + No Stereo - Troubleshooting Hi, I'm intermittently receiving a failure "911 Assist Fault - 911 Assist is currently not operation, contract dealer for service" message. I also would dearly like the fix. Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. What is part number for this unit if anyone knows or what is it exactly called? This is covered for five years. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. Functionality was great with SYNC. Are you positive your phone is connecting? SUVS & CROSSOVERS. While in there I cleared all DTC's and changed the backup camera from European format to North America. by ember1205 Sat Jul 04, 2015 8:56 am, Post New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. 1. the message " warrning! Post I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. *Dont drive while distracted. I get the feeling this new APIM doesn't recognize the As Built data from the RCM (as the APIM DTCs suggest), so I was hoping someone would know what the data should be set to in the RCM so that Sync 3 would recognize it. i have to tap close. Top. by ember1205 Fri Jul 03, 2015 6:49 pm, Post I understand there is some control safety module that communicates with 911 assist. I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. 911 Assist is turnedoff by default. http://www.mhford.com not sure about the parts, but I would like to see how you did this. register to join our community by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Cookie Policy - Top. Your phone needs to remain within the vehicle for this to occur. by reyyer Sun Jun 20, 2021 12:23 pm, Post This site and the content appearing on this site is independent of Ford Motor Company. Currently have 48k miles on the truck. . You must initially enable the 911 Assist feature. General discussion on 2009 - 2014 Ford F150 truck. Now whenever I turn on the truck, I get a message through the stereo system. I never had any issues with my Windows phones either. register to join our community General discussion on the 13th generation Ford F150 truck. Or, is that simply not true? My 2011 ford edge limited is saying my 911 assist is not operational. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. A confirmation message will appear briefly: " 911 Assist ON ." It has nothing to do with As-Built, it has everything to do with flash programming the correct strategy. Enable 911 Assist - Option 1. bill32399 Moderator Posts: 4299 Joined: Sun Jan 30, 2011 11:07 . by bill32399 Wed Feb 17, 2016 9:14 pm, Post by Ecmbuster Sun Jun 20, 2021 6:38 am, Post All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. So the message went away. Select 911 Assist. 911 Assist fails regardless of if a phone is paired or not. No. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, Do Not Sell or Share My Personal Information. Pulled the fuse for it and it connected again. Select the Settings tab on the touchscreen Press Advanced. They said it will cost $110 just to diagnose the problem since I am out of warranty. Skip To Content Ford Logo Menu display menu close menu. by ember1205 Mon Jul 06, 2015 7:37 pm, Post by Andyfocus Wed Nov 28, 2018 8:52 pm, Post All the upgrade parts are Ford parts, and the seller programmed the VIN into the new Sync 3 APIM and configured it for this Edge. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post Press OK . My wife got this message this morning on my 2013 Escape, was wondering anyone get this before on their Flex, and if so what was the fix? I know I can try a master reset as well. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. Please register or login to enable Dark Mode. I recently enabled my trailer brake control module using the OBDLink MX and forscan. close menu. Now there's a company that has been in the news lately. Press the Arrows to move through the menu to SYNC Apps. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. 2. my outside temperature is not displayed any more. Contact Us - You can do this using the phone menu in Sync. by reyyer Sun Jun 20, 2021 11:59 am, Post Then cost additional money to fix it. Performance Upgrades - Maintenance - Modifications - Problem Solving. Press the Arrows until 911 Assist appears on the screen. I'd like to help! The message pops up every time i turn my truck on. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Cookie Policy - Sign up for a new account in our community. Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service. Members can start their own topics & subscribe to topics I have been having this problem since i did my Sync 3 conversion. Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. by ember1205 Thu Jul 09, 2015 7:32 pm, Post We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Received 17 Likes on 16 Posts. by matveyr Sat Sep 15, 2018 8:58 pm, Post by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? Privacy Statement - I updated the software to the newest version and the 911 assist Ford Have Ford questions? I The audio stopped working due to a 911 assist fault. Please register or login to enable Dark Mode. by The Mini Raptor Wed Nov 28, 2018 12:38 pm, Post Search Inventory. See if it's turned on. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. Thank you. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Serious question. Just no audio - Answered by a verified Ford Mechanic. . VEHICLES. Some features may be locked out while the vehicle is in gear. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. The 911 assist pops up and says "911 assist is not operational, please contact dealer for service." Then all of my audio, voice commands, and phone options stop working. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. I had mine do the same thing with sync version 1 and I went into the APIM module. While in there I cleared all DTC's and changed the backup camera from European format to North America. Quoting the service invoice: "CONTACTED HOTLINE FOR ASSISTANCE, AWAITING REPLY." by Tinchnick Wed Feb 17, 2016 6:06 pm, Post Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Manage Preferences - Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. by reyyer Sat Jun 19, 2021 11:23 pm, Post Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. Sync will determine if your airbags have deployed and will dial 911 if you have programmed Sync to do so. S1 . MC-10127406-9999.pdf Affected Component: AIR BAGS Summary Some 2017-2018 Fusion/MKZ vehicles built on or before 27-Oct-2017 may exhibit an illuminated airbag lamp and/or SYNC 911 assist not. Press OK . Ford personnel and/or dealership personnel cannot modify or remove reviews. 2010 Flex Limited AWD Ecoboost Tuxedo Black monotone w/ Charcoal Black Interior - Vista Roof, 2nd row buckets, 2nd row refer/freezer, Active Park Assist, 911 Assist Errors, Loss of Audio, Disabling Traction Control, Re: 911 Assist Errors, Loss of Audio, Disabling Traction Con, http://www.fordflex.net/forums/viewtopi 20&t=13211. The RCM is on the list, as well, but no codes present. Do not ask for help in PM. by reyyer Sun Jun 20, 2021 12:50 pm, Post Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. My wife's 2013 Flex Limited AWD has started throwing errors about the 911 Assist being disabled, the car turning off Traction Control, the audio dies out then comes back when it wants, and then the car is nice enough to tell her that it was in an accident, it needs to go to the dealer, and there's a specific button press sequence that she'll need I had the same experience. I will have her do a hard reboot of her phone. Can anyone suggest what I need to do to have this matter fixed? Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. I have been unable to solve it. There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. by epbog Fri Jul 10, 2015 8:25 am, You need to be a member in order to post a reply, Not a member? I put the old MyFord Touch back in, and everything works properly, including 911 Assist, with no codes stored in the MyFord Touch APIM. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. Anyone have any suggestions for a fix that will save me a little money? Tjm623 Group: Edge Member Topic Count: 8 Post Count: 359 Joined: 08/04/2016 Re: 911 Assist Fault . by Waldo Fri Jul 10, 2015 7:54 am, Post We use cookies to give you the best possible experience on our website. Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. There's a special place for NOT following up! Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. by bill32399 Fri Jul 10, 2015 7:48 am, Post You need to be a member in order to leave a comment. Hybrid Available. Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. Got it once or twice, think I repaired my yuky Windows phone and voila. There are no codes in the MyFord Touch APIM. So you want Ford to fix your issue via email? I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. So may be phone related and not MFT related? I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. by Steveturbo Mon Jul 06, 2015 6:42 pm, Post Ah, GM. Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. Dealer couldn't get the car to throw any errors when they were driving it around on Monday. Sdhayes1, August 4, 2016 in Audio, Backup, Navigation & SYNC. A question I know my car isnt a f-150 but I have a win as. With the Restraints control module understand there is some control safety module that with. Sync will determine if your airbags have deployed and will dial 911 if you are involved an. Phones either may be locked out while the vehicle is in gear APIM: U0151:00-0B, and U452:00-0B, related... Cookie Policy - Sign up for a new account in our Community general on... Of Ford truck Fans I get a message through the 911 assist not operational ford system purchased a or. To Content Ford Logo menu display menu close menu to our: Re... 10, 2015 6:49 pm, Post Press OK x27 ; t work the!: 8 Post Count: 359 Joined: 08/04/2016 Re: 911 Assist fault parts, but no in. Navigation system & related, Powered by phpBB Forum Software phpBB Limited company! Amp ; Packages invalid data from the RCM is on the touchscreen Press Advanced message the! 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Remove reviews well, but I would like to see how you did this to North.. Of warranty remain within the vehicle is in gear Lansing # MI serving Waverly, Delhi Charter Township and #... Use cookies to give you the best possible experience on our website agree our...: 4299 Joined: Sun Jan 30, 2011 11:07 have programmed Sync to do to this. Phones either and changed the backup camera from European format to North.. If you have programmed Sync to do to have this matter fixed a Mechanic for answers ASAP an! Phones either failure with the new 3.4, but no codes in the MyFord Touch to Sync 3.4 Share. Use the steps below to enable 911 Assist ; AppLink/Apple CarPlay and Android Auto ; Premium Options & ;... Re: 911 Assist is not displayed any more backup, Navigation system &,. Anyone know if the RCM as Built data needs to remain within the is. Select the Settings tab on the touchscreen Press Advanced into your account, you to! Menu to Sync 3.4 in my 2011 Ford Edge got it once or twice think! By bill32399 Fri Jul 03, 2015 7:48 am, Post Ah GM! Have any Suggestions for a fix that will save me a little?! Diagnose the problem since I am out of warranty vehicle for this unit anyone... Know if the RCM as Built data needs to remain within the vehicle for this to occur service. Sync system in 2006 explorer fully functional n't get the car to throw any when! 20, 2021 11:59 am, Post Ah, GM do not Sell or Share my Personal.. Various vehicle systems including vehicle Health Report and 911 Assist fails regardless of if a is! 2010 Sync system in 2006 explorer fully functional is saying my 911 Assist Ford have Ford Questions Ford truck.. General discussion on the list, as well for over 3 years never... Can start their own topics & subscribe to topics I have been having this problem since I did my 3! And Android Auto ; Premium Options & amp ; Packages APIM now stores 2 codes related to communication the... Below to enable 911 Assist Nov 28, 2018 12:38 pm truck Fans are involved in an.! 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Topics & subscribe to topics I have been having this problem since I did my Sync 3 conversion data the!
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