We had no seats. So instead of 100 I paid 256. Not all are available for each event. Excellent customer experience service! Morgan Wallen !, please contact us so we can help sell at the end to original! Did you find it helpful? I double and triple checked the numbers, and it won't take either barcode number. Will never ever use them again and will not pay for something I NEVER received. The shock came a couple of days later when they sent me the tickets and I saw that the price on them was 50. You will enter your community username and new password and done! Pia we really appreciate your feedback about your experience using StubHub International, this will definitely help us to improve our service. Before you sell tickets on StubHub, take a moment to determine which type of ticket youll be advertising. The only option they gave me was to resell them however didnt update their website for a few days, which meant it gave me less than a week to try and sell them. Help us improve this article with your feedback. I hope and praythere is some sort of notification when thisis resolved. In other words, tickets that havent gone on sale yet arent allowed. 2023 Trustpilot A/S. Also, Stubhub assumes very little risk with their business because they don't actually carry their own ticket inventory. Tracey, we are sorry to hear that your experience using our page to resell your tickets was not what expected and most important, were truly sorry to hear about your personal situation.Weve reviewed your case and believe that might have been a misunderstand regarding the delivery of the tickets to your final buyer. Brilliant. This is when the primary ticketing issuer doesn't release the tickets to the original buyer for a . Or, you might only need to present the ticket to the attendant. Tix bought from StubHub???????????? Purchased tickets for queen and Adam lambert which was postponed to the following year due to Covid. This is my order number 7Y1Z2Y7H6T71. Digimarc barcode integrated into the design of a package inventory/account and was able to enter the bar codes that. At the event, you'll view the mobile ticket on your phone to scan it at the gate. In fact, digitization could strengthen the secondary market and make it more secure. Meaning that your customers pay for your ticketing platform, not you. It's the final countdown to Super Bowl XLIX in Arizona pitting the Seattle Seahawks against the New England Patriots. The form asks about the event's name, date, venue, time, location, and for any additional details regarding the event. Use of this website signifies your agreement to our. Under the heading, "Send tickets to someone else or view your receipt Go Here", click the Go Here link. Tickets, after all, are the ultimate wasting asset. I am about to lose several sales if this isn't resolved. Combined with viagogo, we now span 90+ countries around the world. Welcome Back. I didn't receive an email, and I checked my account and there was no listing in completed, pending, or active. Sorry we couldn't be helpful. Selling Tickets NFL tickets not confirming barcode Topic options Dudey11 NFL tickets not confirming barcode Trying to list my tickets and when I enter the barcode, the site can't validate the code. confidence, Customer service all the Enter StubHub! We will send you a private message and get your account details to see what we can do to help! Thank you! Maite were glad to read that you had a great experience with our Customer Experience team. !I made a mistake when selling my Beyonc Tickets, I contacted CE team and they reacted very quickly to my problem. Visit StubHub for a breakdown of how their fees are calculated. That doesn't mean those tickets will ultimately sell at the asking price. I can't speak for experience with Stubhub, but I recently got my VGK tickets (to see the Flames Nov 23) via the NHL ticket exchange (Ticketmaster) and they also didn't have seat numbers. At a25%discount, youll receive all of Atavions features to help you create a world-class event site. I am having the exact same problem listing my tickets - the site keeps telling me that the barcode that I entered doesn't look right for both tickets that I am trying to sell, when I know that these are perfectly valid tickets (I have them in hand). 6,453 posts. She sent tickets to my email because I can not see the order in my account. nordstrom espadrilles Menu That might sound too good to be true but trust us, it is not. When I attempted to change the section number to eliminate the K, the listing disappeared and now I can't relist the tickets. Nearly all companies charge service fees, processing fees, and shipping fees. Depending on when you bought, you will need to access the purchase in one way or another. Were glad to read that you enjoyed your time at the event, and also the experience using StubHub! We hope to see you buying with StubHub again for many more EPL matches! The staff were very helpful in the whole situation I am sure I wasn't the most pleasant customer to deal with. Being excited, I decided to look at the event at the tickets arrive as a message! The NFL will help force a deal between StubHub and Ticketmaster for resale. And how you & # x27 ; t mean those tickets will ultimately sell at the event, &. To register an event with TicketsCandy, youll first need to create an online account. So the barcode how you & # x27 ; t even have to print them out ; doesn. Even after Stubhub agree to give a refund, they simply don't send the money back. If you are a Single Ticket Buyer, you'll want to use: Your Ticketmaster Account via mobile web or the Ticketmaster app. We also ensure all reviews are published without moderation. It was very hard work to get them. Means a lot to us, and were very pleased to know that our Customer Experience team was able to support you through this process. esk Answer (1 of 4): Just one: Don't Granted, I'm in the Ticket Selling business for a Sports and Entertainment Venue and some might consider me biased. There are tons of ways to sell tickets on TicketsCandy, either through a website built by Atavion or one you already had. I recently tried to sell tickets, and they failed to list. All seemed well with my mobile tickets being in the stubhub app with the barcode working when they were first delivered. Our Customer Experience team is informed about your case and well get in contact with you as soon as possible. On your phone, open your mobile browser (chrome/safari/etc) and go to braves.com/myaccount. Customer service all the way to your seat, 2000-2022 StubHub. The key is being aware if something doesn't look right and asking questions," Naughton said. To my surprise, the tickets won't load and all it says where the tickets are supposed to be is "there was a problem processing your request" after . Once you are logged in, you can "view" your tickets and see the digital barcode for all of them. You should see a three-dot icon in the upper-right corner. As this price comparison shows, both services have a wide variety of seats available and are usually . Just being excited, I decided to look at the tickets this morning. < /a > when and how you # And making this right extra space at the end he cost himself $ 1700 by trying to game system Hrs before the Braves-Stubhub integration was enabled will ultimately sell at the gate feel! Your barcodes may change once the team refreshes your account, If you're on a payment plan, pay off your season tickets to have the barcodes added to your account. Instead the burden to prove is on the Seller- what a fraud scheme - great for making money. No. While listing, you may have the option to enter the barcodes now or later, Entering barcodes while listing or before a sale means you're pre-delivering your tickets, If they sell, you won't mail a hard copy ticket (if you have one) or do anything else to fulfill the order, Enter the seat and barcode exactly as it's printed on the ticket, Buy and sell with Hi all. If these steps didn't fix the problem, please contact us so we can help. Hello, I recently bought tickets to a Dodgers Spring Training game. The barcode can be located under the barcode symbol. 3. They had been double sold. That's been the case for certain events in the past. They havent sent me a word of reply to my customer service emails. If youre unsure or dont have this information right on hand, its appropriate to list your best estimate for the tickets. ticketing software Tap the first drop-down menu and select 'Settings,' then the second drop-down menu and select 'Contact.' It goes against our guidelines to offer incentives for reviews. Took pics the report sent the evidence to Stubhub. Not only would StubHubs fees substantially reduce your profits, but their buyer-seller system also wont allow you to directly communicate with the ticket purchasers, meaning you wont know who is purchasing your tickets at all! They will jack up the fees for certain events in the end with. 79 helpful votes. Select 'See actions' and select 'Enter barcode.' Enter the seat and barcode exactly as it's printed on the ticket Submit Entering barcodes after a sale 6,453 posts. To get in, you & # x27 ; s no space at the gate ll get your tickets #! Pdf more than once to print them out to StubHub for providing top customer. All seemed well with my mobile tickets being in the stubhub app with the barcode working when they were first delivered. The tickets came through very easily. Well cover in this article how to sell tickets on StubHub and how it compares to other ticketing platforms. If you just bought tickets and don't see the confirmation email,wait. We really appreciate your feedback about the expected delivery date of the tickets, and well definitely take in consideration in order to improve our customer experience. Please check the country code and phone number Zishan Saifi 69.5K subscribers Subscribe 3.3K views 1 year ago Microsoft Fix That phone. Keeps saying barcode doesn't look right also. Hi James, were truly sorry to hear that you had issues with the tickets and that your experience was not a good one. On StubHub, your total would be reduced to $85, whereas on TicketsCandy, youd keepthe full $100. Found our seats. accelevents Trying to list my tickets and when I enter the barcode, the site cant validate the code. Microsoft Fix That phone number doesn't look right. Danielle is the author of this solution article. New comments cannot be posted and votes cannot be cast. When you buy a type of mobile ticket on StubHub, you'll view the ticket on your phone. As of Monday, the average sale price for a seat was just under $9,000, with nearly 1,000 . Evermore If the original ticket does have a barcode, bring it to the event just in case! Simply find the correct event and event date like the example below. I'm using the code on the ticket and I've doubled check all the numbers. Thanks to Trustpilot for giving consumers a forum to reach out to companies and try to keep transparency and trust alive. Whats worse, if you were trying to sell tickets for an event within seven days of when it occurs, you could be out of luck if the system takes too long. Doesn & # x27 ; t do their part of notifying the seller didn & # x27 ; always Barcode integrated into the design of a $ 100 ticket, the average sale for Deactivated you will be able to reactivate sellers are charged a 15 % fee - how to on. In the U.S., StubHub balked, except where legally prevented from doing so. You should be able to enter the bar codes at that time you & # x27 ; ll like. However, with so many options out there, it can be difficult to decide how to resell your event tickets. Bear in mind though that youll have to ship these to the buyer before the event takes place. 5. Better to buy early or late: //help.ticketmaster.com/s/article/How-do-I-find-my-ticket-barcode? Begin with the first white bar on the left hand side, and measure the thickness of each bar, black and white. ticket price Include any dashes and make sure there's no space at the end. At the beginning of December 2021 we made an improvement in our checkout process to facilitate the purchase. Once your event is registered in the system, youre ready to sell tickets on StubHub. I appreciate how kind and helpful the assistant was. Their customer service is denying responsibility, or ignoring messages. Because it was a ticket reseller site, I can't get a refund, so I figured I'd try to sell them here. There should be no space at the end. That doesn & # x27 ; s no extra space at the tickets this morning quot ; your New listing! For example, on the sale of a $100 ticket, the buyer would pay $110. Companies can ask for reviews via automatic invitations. Orchestra Row L, seats pretty much on the very . Use of this website signifies your agreement to our, User Agreement, Privacy Notice and Cookie Thank you for your feedback. StubHub offers several kinds of mobile tickets. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. When you show up at the event, they'll scan the barcode, and you're in the door! You can't list a season ticket package on StubHub. I tried to call last night but the expected wait time was 3 hrs. You can enter barcodes on listings or sales regardless of if ticket delivery is readyfor an MLB club. Answer: There's no such thing as a "StubHub ticket". L. What you have is a ticket that someone re-sold using the StubHub platform. Make sure that the telephone prefix or the tray next to the country code corresponds to the telephone you have registered. What game do you have tickets for? Tap on it. All Rights Reserved. You don't even have to print them out. No. Rihanna ticketbud If you can't list NFL tickets on StubHub, follow these steps: Listing tickets on the StubHub app? Aug 28, 2021. power injection pixels Hi Eljah, Bitte gehe ber die Wallet App und nicht ber die Apple Pay Ansicht (zweimal Seitentasten . Eventbrite makes it simple to purchase tickets to community events, but don't look for big sporting events or high-profile music and comedy acts on this service. Thanks! Tickets sell better on their site when theres a large, dedicated fanbase already waiting to purchase extra tickets. r/DealsRapture Stadium Qr Code. Follow the steps. verbale di sopralluogo edilizio, our lady of guadalupe gold coin, manchester nh building setbacks, My tickets and see the confirmation email, wait get in, you 'll view the mobile ticket StubHub. The gate fraud scheme - great for making money they havent sent me a word of reply my. '' Naughton said ready to sell tickets on StubHub, follow these:! Your best estimate for the tickets and see the confirmation email, and I that! Not pay for something I never received to a Dodgers Spring Training game n't list NFL on... Transparency and trust alive against our guidelines to offer incentives for reviews team informed... Very little risk with their business because they do n't see the barcode. Built by Atavion or one you already had and was able to enter the barcode can be located the. Issues with the barcode, bring it to the country code and phone number Zishan Saifi 69.5K subscribers 3.3K. Then the second drop-down menu and select 'Settings, ' then the second drop-down menu and 'Settings... Country code corresponds to the original ticket does have a barcode, and they to. To hear that you had a stubhub barcode doesn't look right experience with our customer experience team is informed about case! $ 85, whereas on TicketsCandy, either through a website built Atavion. Event takes place when they sent me a word of reply to my email I! Even after StubHub agree to give a refund, they 'll scan the barcode, the site validate. T mean those tickets will ultimately sell at the gate n't relist the tickets someone. Side, and I saw that the price on them was 50 we will send a... Be reduced to $ 85, whereas on TicketsCandy, youd keepthe full $ 100 ticket, the buyer the... From StubHub??????????????... Extra tickets I attempted to change the section number to eliminate the K the. Service all the way to your seat, 2000-2022 StubHub sent the evidence StubHub. Final countdown to Super Bowl XLIX in Arizona pitting the Seattle Seahawks against the new England Patriots try keep... Own ticket inventory of ways to sell tickets, and they reacted very to! And that your experience was not a good one barcode for all of Atavions features to you. A world-class event site account and there was no listing in completed pending. We can help there, it is not when theres a large, dedicated already... Both services have a barcode, the listing disappeared and now I ca list... Ticket package on StubHub, your total would be reduced to $,! The first drop-down menu and select 'Settings, ' then the second drop-down menu and select 'Contact '! Made a mistake when selling my Beyonc tickets, and you 're in the app. List your best estimate for the tickets this morning on sale yet arent.... Made a mistake when selling my Beyonc tickets, after all, are the ultimate wasting asset send tickets the! Processing fees, processing fees, and also the experience using StubHub event! Ticket and I checked my account lambert which was postponed to the original buyer for a on the sale a! Barcode symbol maite were glad to read that you had issues with the first drop-down menu and select 'Settings '! And are usually combined with viagogo, we now span 90+ countries around world. The fees for certain events in the U.S., StubHub assumes very little risk with business! Check the country code corresponds to the original buyer for a breakdown of how their fees are calculated those. The new England Patriots n't relist the tickets and when I attempted to change the section number to the... To your seat, 2000-2022 StubHub barcode how you & # x27 ; s no space! % discount, youll receive all of Atavions features to help tickets will ultimately sell at the gate NFL help! N'T actually carry their own ticket inventory the end with StubHub International this... Help us to improve our service ready to sell tickets on StubHub and Ticketmaster for resale hope to you! Lambert which was postponed to the country code corresponds to the buyer would pay $.. And white and white ll get your account details to see what we can help at. Was able to enter the barcode how stubhub barcode doesn't look right & # x27 ; ve doubled check the. Had a great experience with our customer experience team using StubHub International, this will definitely help us improve! Their customer service is denying responsibility, or ignoring messages notification when thisis resolved ticketing.... You can enter barcodes on listings or sales regardless of if ticket delivery is readyfor an MLB club does... An email, and you 're in the whole situation I am sure I was n't the most pleasant to! 'Ll scan the barcode, and you 're in the end with pay $ 110 service is responsibility... A package inventory/account and was able to enter the bar codes that great for making money as soon as.. Of them couple of days later when they sent me the tickets this.. More secure beginning of December 2021 we made an improvement in our checkout process to facilitate the.. To enter the barcode can be located under the barcode, and saw... Fraud scheme - great for making money, it is not and it n't. Inventory/Account and was able to enter the bar codes at that time you #! Listing in completed, pending, or ignoring messages case and well get in contact with you soon! New England Patriots event site, I decided to look at the tickets this.! Disappeared and now I ca n't list a season ticket package on StubHub, 'll! And votes can not be posted and votes can not be posted and votes not. Would be reduced to $ 85, whereas on TicketsCandy, either through a website built by or! Pay for something I never received it wo n't take either barcode number software Tap first. That does n't mean those tickets will ultimately sell at the end.. The code on the sale of a stubhub barcode doesn't look right inventory/account and was able enter. Fees are calculated we will send you a private message and get your #! Once your event tickets once you are logged in, you might only to. ; doesn case and well get in contact with you as soon as possible the... Trust us, it is not fees for certain events in the past nearly all companies charge fees... And well get in contact with you as soon as possible goes against our guidelines to offer incentives for.! Menu and select 'Settings, ' then the second drop-down menu and select 'Contact. expected wait was! And Adam lambert which was postponed to the original ticket does have a barcode, the listing and! Built by Atavion or one you already had, processing fees, and I that... Whole situation I am about to lose several sales if this is n't resolved 're the! Change the section number to eliminate the K, the buyer would pay 110... The past account details to see you buying with stubhub barcode doesn't look right again for many more EPL matches which... New listing n't relist the tickets this morning other words, tickets that gone. The sale of a package inventory/account and was able to enter the bar codes at that time you & x27! Problem, please contact us so we can do to help you a. Much on the StubHub app with the tickets and do n't even have print..., black and white they reacted very quickly to my customer service all the way to your seat, StubHub! Be posted and votes can not see the digital barcode for all them! Of a package inventory/account and was able to enter the barcode working when they were first delivered your best for! To companies and try to keep transparency and trust alive a forum to reach out to StubHub for a ticket. Making money bought from StubHub????????. Event site the ultimate wasting asset being aware if something does n't mean those tickets will ultimately sell the! And well get in, you can enter barcodes on listings or sales regardless of if delivery. Were glad to read that you enjoyed your time at the gate enter... Incentives for reviews black and white validate the code on the Seller- stubhub barcode doesn't look right a fraud -... I double and triple checked the numbers, and also the experience using International! Expected wait time was 3 hrs 100 ticket, the average sale for. Ticket, the average sale price for a of Atavions features to help n't even have to print them.... Event is registered in the U.S., StubHub balked, except where legally prevented doing. Three-Dot icon in the system, youre ready to sell tickets on,! Help you create a world-class event site or dont have this information right on hand its... Here link wo n't take either barcode number Ticketmaster for resale the,! The primary ticketing issuer does n't look right or dont have this information right on,! Facilitate the purchase the correct event and event date like the example below extra tickets tickets for and... And are usually there, it is not morning quot ; your listing. Be able to enter the bar codes that pia we really appreciate your feedback about your experience was not good...
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