by 7.10. In the end the only… You must tell us immediately if you become aware of any improper disclosure of your security information or unauthorised use of the Services through your account; (c) provide the required information to us (especially during the ordering process), and ensure that this information is always valid, up-to-date and accurate; (d) ensure that your Equipment and Software complies with all applicable laws and standards and that you have any necessary licenses before you use it to connect to our network and ensure that your Equipment and Software is compatible with our Equipment; (e) indemnify us against all losses, liabilities, costs (including legal costs) and expenses which we may incur as a result of any third-party claims against us arising from, or in connection with, your misuse of the Services or breach of the Terms; (f) take whatever steps you consider necessary to back-up and protect any data on your IT systems, including taking additional measures over and above any measures included within the Equipment to protect your IT systems from viruses, trojans, malware and other threats to your infrastructure; (g) provide sufficient socket-outlets as required in a safe condition without damage, at convenient and easily-accessible points. You can obtain further details from O2's Privacy Policy and from our public registration held by the Information Commissioner. 02 charges 20p per file per minute or whatever Beware, am now going to giff gaff or some one else I thought the dongle plus data was going to… Tell us what's gone wrong and we'll try to make things better. “O2 Broadband offer excellent service” Written on: 29/05/2013 by ken.webb (8 reviews written) I used O2 broadband for over 2 years in an area covered by phone lines only. 5.6. 5.3. Read More, " 7.7. We're always improving security. It just goes to show that one person who delivers outstanding customer service can really make a difference! We cannot support any other equipment used to connect to the Services. These are some of the popular newsgroup services: NNTP NNTPS TAC_News Audio_News NTalk NetNews NAS DDI Giganews. Explore (Jump to Explore Links) Shop (Jump to Shop Links) Support (Jump to Support Links) My O2 (Jump to My O2 Links) O2 Business; The O2. For changes that we need to make to meet legal and regulatory requirements we may not be able to give you 30 days' notice, in which case we will notify you as soon as we can. Written on: 03/04/2013 Below are all the reviews we've received for O2 Mobile. Noise also affects older phone lines strung from telegraph poles. 6.1. Read our O2 Mobile Broadband buyers guide. Also fantastic package deal, no one can actually compete with their discounts and overall good quality service! the network "goes down" at least once a month where only edge (equiv to less 512kbs) can be accessed. Privacy Policy. I was put through to a lovely lady who actually listened to me (for once) and was very sympathetic to all of the issues that I've had with O2 over the past couple of months. The service was unstable and i was naturally unhappy, but became even more dissatisfied when i relised they had sold their service to Sky, they knew they were going to do this and obviously were trying to get their customers to sign up for a further 12 months at lowere prices so that they could sell their business to Sky. Exclusive offers and experiences just for O2 customers. You are responsible for the Charges whether incurred by you or anyone else using your account (with or without your knowledge). A multi-way adaptor should not be used; and. We'll do you wrong! 3.4. I have broadband, landline and mobile account with 02… Our other packages, The Basics, The All Rounder and The Works: On these packages, traffic management works optimising the speed based on certain activities only: video/ streaming and Peer to Peer (file sharing/ downloads). I never felt so much frustrated dealing with a customer service, ever! In the case of Business customers taking any package made available to Businesses, you warrant that your business is operated from the installation address. See our cookie policy and find out how to manage cookies. Get help with any problems you may have with your phone, tablet, account and much more. This is the speed that matters most. The cookies we use include analytics and advertising cookies. Our mobile phone services, promotions and offers are subject to separate terms and conditions and these can be viewed at www.o2.co.uk/terms. 588 posts. Also, newer types of wall and loft insulation may cause issues, especially if it has any aluminium coverings etc. ... It’s an online conversation with someone from O2. Send photos, sounds, movies and more. Like how far your home is from your local telephone exchange. The cookies we use include analytics and advertising cookies. You can also contact an O2 shop or our customer services to register the product for return. 5.1. No, traffic shaping is done within our network. Some internet applications slow your broadband down. All this also helps create clearer choice for you. 2.1.3 pay the Charges by Direct Debit. I have called them 4 times till now and every single time the … All amounts due to us shall be paid in full (without deduction or withholding except as required by law) and you shall not be entitled to assert any credit, set-off or counterclaim against us in order to justify withholding payment of any such amount in whole or in part. Read Full Review, Written on: 22/07/2014 See our cookie policy and find out how to manage cookies. There are a few things you can do to make it faster: Your computer might contain programs that run in the background. Noise and interference on your phone line. ​Want to keep an eye on your usage? But your broadband line can only ever get to 20Mb at most. glenvee There are lots of tests on the internet that might give you a different speed reading to what you expected. Read Full Review. 5.2. Here’s the address, if you’d rather drop us a line: O2 Correspondence Team Carry on browsing without changing your settings if you agree to our use of cookies. For example, if in the house where you live your line can only ever get 4 meg, then you won’t be able to benefit from the up to 8 meg speed streaming speed on The All Rounder. chrisdoth If we allow you to switch, please note, you may not be able to move back to your old broadband package and you will only be able to move to a package supported by your landline.

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