Disappear, deflect, and be more polite. in Criminal Justice at American Military University. Many of us will be working in groups, facing potentially stressful group dynamics on a daily basis. Learning verbal judo is challenging and takes a lot of training and practice to perfect. Learn to speak to the point (e.g., your academic papers, presentations, daily relationships, etc.). is to Generate Voluntary Compliance. Join the 64,000 U.S. military men and women earning degrees at American Military University. Verbal Judo is a communications method that uses verbal persuasion to get people to comply with an officer’s wishes and commands. In completing this blog entry, it is important to note that even when you implement these strategies, they will require practice. In this blog, I’ll be summarizing an online lecture by Dr. Thompson, then providing a way to begin implementing his ideas in your daily work and life. Save my name, email, and website in this browser for the next time I comment. Increasing personal safety and enhancing professionalism are the primary goals of our training. Once communication channels are established, it can be surprising how willing inmates are to talk about what’s happening around them and how much information they’re willing to volunteer. This can be considered quite starkly when we have to engage in the correction of others. Verbal Judo in action through the "Five-Step" style of persuasion using real examples. Excellent article! You must learn to respond to negative situations with more, not less, politeness. This is not just a way to startle his audience to attention, but reflects specific physiological consequences. !”, you could respond, “I’m too fast for the security guards; they haven’t caught me yet.” The second that you get “sucked in to the other’s dynamics”, then you’ve lost. Firearms are only available in locked areas of the facility and are only used in the most serious situations such as a prison riot. I don’t want to bore you but I do have some experience with the subject. Very few people respond well to natural language. Correctional Officers Must Master Verbal Judo. Module 4 NO EMPLOYEE IS SAFE IF HE IS TALKING WHEN HE SHOULD BE ACTING. • Verbal Judo, or tactical communication as it has come to be called, allows a person to work effectively with individuals regardless of the kind of day they are having, circumstances in their personal life, or other influences both positive and negative. You must learn the art of “Verbal Judo”. Tactical communication can also be a way for correctional officers to gain intelligence about what’s happening in the facility. When used properly, verbal judo can quickly calm down an inmate and help de-escalate a situation, even when it’s becoming borderline violent. Verbal Judo training has been used for more than 30 years and is attributed with significantly reducing the threat of conflict, violence and litigation. Joel Francis, a former police officer in New York, is a national instructor at the Verbal Judo Institute, teaching techniques he deployed on the beat. AMU is the nation’s largest provider of online higher education to the U.S. military, and offers more than 190 degree and certificate programs including Homeland Security, Intelligence Studies, Emergency & Disaster Management, Criminal Justice, and more. Empathy absorbs tension. “If correctional officers were armed like regular patrol officers—with a Taser, firearm, and pepper spray—they risk being disarmed by an inmate. This means learning to speak to the point and developing language springboards to your point. Verbal Judo Leap into the questions with energy. Tactical communication is a skill that must be continuously practiced and perfected. I’m a big fan of verbal judo. I ended my Friday of last week in a very awkward, tense group meeting where an individual from another organization expressed emotional frustration over the phone to the group. A well known example is “Calm Down!” We all know that never works. The art of “Verbal Judo” is also based on using other people’s energy, not your own, to deflect emotions and negative commentary. Verbal judo is best defined as a gentle yet powerful way of persuasion. I absolutely recommend you to get it. Rarely are they even issued pepper spray. This happens in other situations, such as asking people to “calm down” in a heated argument. Unlike law enforcement officers, correctional officers have minimal tools to deal with unruly or threatening inmates. By using a positive deliverance of a message, officers can yield much better results from offenders rather than using a negative form of communication. 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