June 23, 2017 . The Importance of Saying “Thank You” and Why It Matters . Even when we do get a “thank you,” it often almost seems like an afterthought. But a recent report by TINYpulse shows all those perks may be for naught if employees aren’t also receiving the occasional “thank you.”. But a good thank you letter is not as much about tax documents as it … So we did. The associated icons are copyright ©2011 John Wiley & Sons, Inc. www.leadershipchallenge.com. After the exercise was completed I asked them what they found to be the most difficult thing about it. Get heaping discounts to books you love delivered straight to your inbox. Why is recognition important? Too often, recognition is offloaded to the manager-employee relationships, but peer recognition is perhaps an even more powerful way to facilitate feelings of appreciation and create a positive workplace culture. Be willing to drop your ego, really listen to what others are saying, stop adding additional comments (adding value), and say thank you when someone gives you an idea or compliment. Studies also show that in work environments where the ratio of positive to negative comments is greater than 3 to 1 are much more productive with much lower turnover. John Whitehead, coach’s individuals and organizations in becoming more effective by helping them improve their interpersonal communications, emotional intelligence and resiliency. It's the perfect way to say thank you that even gives them a sweet reminder of our time together. You can visit and register for my blog at https://johnkwhitehead.ca/blog-2/, Please fill in the information below to receive my weekly blog posts, Yes, I would like to receive emails from John K Whitehead & Associates . “When employees were asked what the number one motivator was for them to go the extra mile, the majority listed peers and colleagues as their number one motivator,” says Troyani. Make These 7 Changes. Pixabay "Thank you" is a phrase made up of only two words, but it is full of power. Why saying 'thank you' matters. It seems like a poor indication of modern social skills that we need a website to help people learn how to say thanks. Saying thank you is a simple and often overlooked way to show someone how much they mean to you. Got New Hires? Having one of your favorite biz buddies crash at your place (complete with online shopping sprees every single time) and then getting a sweet card in the mail after she leaves? The report revealed the impact positive interactions could have on employee satisfaction and retention. Saying “thank you” can go a long way toward improving employees’ perceptions of the workplace, but Troyani says, acknowledging why you’re grateful can have an even more powerful impact. Thank You for Forgiving Me Quotes. The response was they found it a really helpful and insightful exercise. However, it’s how you make amends and get past it that matters. Considering I'm traveling 250,000 miles this year, there might even be a Greetabl headed to your mailbox soon! Making Connections: The Importance of Networking -, Is Professionalism a Soft Skill? We’ll feature a different book each week and share exclusive deals you won’t find anywhere else. In this recent exercise I directed the students to just say “thank-you,” nothing more, after receiving their feedforward responses, and then move on to the next person. The Five Practices of Exemplary Leadership® is a registered trademark of John Wiley & Sons, Inc. "Thank you" can be an incredibly powerful pair of words, especially if the person you're thanking really needs to hear them, or isn't expecting them. If you do, I think you will find that people will start saying “Thank-you” back to you. Copyright © 2020 Entrepreneur Media, Inc. All rights reserved. That’s why you offer them a raise, put a ping-pong table in the staff room and provide other “cool” perks, like an office beer fridge and weekly yoga, right? Here's How to Build Team Spirit in the Remote World. Yahtzeeeee.". As a nomad, I travel through a lot of different cities (duh). p: 250.707.1381 Entrepreneur Insider is your all-access pass to the skills, experts, and network you need to get your business off the ground—or take it to the next level. As a nomad, I travel through a lot of different cities (duh). People are paid to do their jobs, and they don't need to be thanked. Enter: Greetabl. Why Saying Thank You Matters. I have been a follower of Marshal Goldsmith’s work since his book What Got You Here Won’t Get You There came out in 2007 and after I had the opportunity to participate in his two day workshop in 2008. Creating collaborative workspaces and hosting social events is a great way to facilitate office friendships, but allowing employees to recognize each other’s efforts, such as by posting “thank you’s” to a recognition wall, for example, is a great way to not only improve relationships but builds a culture of recognition. In the context of my coaching journey, the take away from this exercise was the need to make sure we do not fall into the trap of wanting to add value. When I get a thank you note, it's kind of like having a little piece of you there too. The magical little gift company that makes thank you notes so much more fun (and saves me the trouble of carrying around notecards). *******Are you wondering if having a Leadership/Personal Development Coach is right for you? According to Penelope Burk’s book Donor-Centered Fundraising, only four out of ten donors say they always receive a thank-you letter after they make a donation... which means that the other six donors either receive one sometimes or – gasp – not at all. TINYpulse’s data show that collegial, positive, motivating peers can have an even greater impact on employee retention than a raise.

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