The customer service team will request for details of the deceased including their account number and address. The customer service personnel you call will not only provide you with answers to your water supply and general enquiries but also help organize for solutions to your problem. You don’t want to continue receiving water bills for a house you’ve moved out already. The free alternative or geographic telephone number to call South East Water is included on your calls if you ring from an inclusive landline call package and is also available when calling from abroad. SouthEastWaterLIVE. Tonbridge How to make a Complaint to South East Water. Submit an enquiry online. Below are some reliable services from the company and numbers to call when you need assistance. South East Water's commercial plumbing business. I need help with my move. … Energy Customer Service is a directory enquiry call connection service. North East Water PO Box 863 Wodonga VIC 3689. Telephone. Your communication as a customer also matters to South East Water. 0333 000 0002. Get the latest information on emergency repairs at. Call South East Water contact number 0333 000 0001 and a customer service personnel will explain in detail your bill and payment procedures. Please click on the link below to report the leak / hazard you've spotted using our interactive map. Our intelligent network monitoring systems remotely observe the entire sewerage network so we can continue to improve our services. Information about the person dealing with the estate and the status of the property are also crucial to put everything in order. 1300 760 306 (8am - 5pm, Mon - Fri) South East Water provides water, sewerage and recycled water services to residential, commercial and industrial customers totalling more than 1.7 million people in Melbourne’s south east. Whenever you are in a situation or need something explained to you, don’t hesitate to call. The company’s customer service continually focuses on improving the experience of customers through effective communication. To register as a new customer you’ll be requested to provide your name, DOB, address, contact number, email address, and your new and old addresses. 132 812. Call this number if you have an emergency with your water or sewerage supply. Provide as much detail as possible to help technicians prepare themselves well before coming to correct the leakage problem. To complain to South East Water, contact their complaints line on 0333 000 0001. South East Water LIVE provides updates on both planned and improvements and emergency works. Do not submit an emergency or fault via email. Submit an enquiry online. Some of the extras provided to Service Plus customers include prior warning of water supply interruption, priority treatment in the case of water supply interruption (for example delivery of bottled water to your house), receive information in a more convenient format, and interpretation for customers for whom English is not their first language. You can also contact South East Water online at http://www.southeastwater.co.uk/contact-us/water-supply-enquiries. Faults and emergencies. Write. South East Water is a Victorian government utility that’s working for every part of the community, supplying water, wastewater and recycled water services to 1.75 million Melburnians. South East Water understands that its customers have unique needs. Dialing this South East Water phone number on weekdays Monday to Friday 8:00 am to 7:00 pm and on weekends that is Saturdays from 8:00 am to 1:00 pm will give you answers to all your bill/account queries and inquiries including; Setting up a direct debit; Paying by debit or credit card If you are changing your residence, the water company needs to be informed. South East Water wishes that you don’t encounter upsetting water emergencies. Lines are open Monday to Friday, 8am to 6pm. South East Water also provide details of independent bodies to contact if you are unable to resolve your complaint direct with the company. WaterSure is a scheme aimed at helping low income households pay for their metered water bills through financial support. Call 0333 00 00 365 when such incidences happen and South East Water emergency team will be on the site as quickly as possible. However, some emergencies are inevitable and can happen at any time of the day or night. Emergency situations such as lack of tap water, unusual taste and smell of water, flooding, wastewater flooding, frozen pipes and pipe bursts are interruptive, dangerous and destructive. Contact information for South East Water Water Supply Customer Services with its free or geographic phone number. 0333 000 0002 is the number to call when you have any question regarding water supply and all services in general. The South East Water contact number 0333 000 3330 is open 24/7. When you sign up for Service Plus, you choose the services that you need or have someone you trust assist you. All languages call 03 9209 0130. Lines are open Monday to Friday between 8am - 7pm, and Saturdays between 8am and 1pm. To facilitate the application of a quick solution to the leakage problem, the customer needs to provide information about where the leak is coming from (inside or outside their property). 1300 760 306 (8am - 5pm, Mon - Fri) Other. 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