Follow us or alternatively, you can register with our online communityClub Together. ReviewsBuccaneerBermuda, By Peter Baber There are those five drawers in the sideboard, too. Theres also excellent kitchen storage, with four large drawers, a big cupboard and a bank of shallower cupboards overhead. Does anyone this year know of any other person who has received there preorder caravan. We continue with Buccaneers because we like them and actually can't find anything else we'd rather be in. The caravan comes standard with two ALKO secure locks. Hi Anyone else having issues with the build quality of the 2016 Caraval?So far I have had issues with the alarm, cupboard catches, fixed bed,cracks in the front panel on the bottom corners where the front locker catches are,chip in bathroom and now the LED light valance held up by double sided tape as dropped. Copyright 2016 2023 Caravan & Motorhome Gossip. It may make the van more comfortable or give more toys to play with but that is not 'quality'. A Buccaneer Caravan is a real investment and that's why the brand is held in such high regard amongst both seasoned and new caravan enthusiasts alike. This high-quality four-berth has much to offer, as long as you don't mind the slightly limited 2023 Practical Caravan is part of Future plc, an international media group and leading digital publisher. I was really shocked about the comments on the problems and poor build quality particularly as the price is very high..has anyone got any ideas of similar Caravans to look at 8 wide, thin wheel etc.. but does not have the major problems that it seems the Buccaneer range does. It has plenty of sockets and a top-spec separate oven and grill. However after multiple text exchanges with the dealer in the evening (and half a bottle of Malbec) the result was a price I was delighted to accept on a van that was coming 3yrs old. Sorry I only just stumbled across this thread. Our 2018 Buccaneer Cruiser went for its 4th service yesterday with AWS technician who is fanatically thorough. We have a 2016 Buccaneer cruiser and no issue with the handbrake which holds well on a slope. But opting out of some of these cookies may have an effect on your browsing experience. As said the contract is with the dealer . T. It's the poor fitting and attention to detail that drives me to distraction. Has found a Bucaneer 30, which looks pretty good in the pics, and has a ton of equipment. No other caravan range comes close to Buccaneer. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. . Upload or insert images from URL. I am expecting the fob off but at least I will have the satisfaction of putting my point across. The Sky-Scape panoramic sunroof will keep the lounge light despite those dark woods and the classy chrome details blend into the locker handles. Spacious, superbly equipped and beautifully made All rights reserved. Erwin Hymer Group UK Ltd will pay for the costs of arbitration, subject to the owner paying a 250 deposit. Stand to be corrected though. That would be a very serious matter, becasue of how dangerously it left the caravan which could easily have caused injury or death. JavaScript is disabled. Restore formatting, 2018 Range Rover Sport AB,2022 Buccaneer Cruiser registered in 2023. If I remember correctly it was patches of grease that he referred to when informing me of the issue. BTW if theree is no sticker stating "Do not over tighten" then you should be able to claim from the dealer anyway. England and Wales company registration number 2008885. Powered by Invision Community. They just would not comment and referred me back to my dealer. As for E. L. B. O. W. S. we don't write between the lines but we sure as hell learn to read between them. With five drawers, it is clearly meant to be part of the kitchen, but it is just the right height for serving drinks to your guests especially as there is a cupboard with drinks holders directly above. The drums should be degreased and new brake linings fitted. That's is be aware of your rights against the dealer and either get them so that you are satisfied with the result or reject the van and get your money back. It is a bit skimpy on storage because of that design, but it partly makes up for this with a high spec. In your Buccaneer you'll find award-winning, cutting-edge technology and all the must-have gadgets, including: remote control self-levelling system and Alde underfloor . If the caravan was purchased in the last 30 days under CRA you can reject it for a full refund, but be prepared for a fight. The cost of transporting, towing or moving the caravan by any means to or from the place of repair is the responsibility of the owner. Lomax I have since heard their compound at the factory is full of caravans that are not fully kitted out . This four-berth caravan is a popular choice with couples looking for a bit of extra space or for family trips. But you are prepared to bend every sinew to flame anyone that dares to suggest that maybe your beloved Buccaneer's are less than perfect. Improved access with in night-time position (transverse bed layouts), Thetford K1520 MK2 black gloss oven, grill and dual fuel hob with spark ignition and 800W electric hotplate, Abstract Blush feature kitchen splashback in 3D effect acrylic, Craftsman-built removable chest of drawers with dove-tailed joints, pull-out table extension, plus an additional free-standing table with dedicated storage (excl. Perhaps the truth has got lost in the translation. Its so far against the norms of servicing that its difficult to imagine. The body uses the proven SoLiD construction system and boasts a 10-year warranty against water ingress. Roll on 2029/30 depending on the calendar eh? Email states manufacturers having supply issues from Europe. We will do that, Thank you so much you have been very helpful. There are some good ones out there but few and far between. Previous van was a Sterling which had similar issues but excellent support from the Swift in the first 3 years. There is enough room for a sideboard, which also houses the table. The caravan, motorhome and campervan must have an annual service and damp check carried out by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre. Which if they were covered in grease would have been the case. Started 52 minutes ago, By You must log in or register to reply here. ReviewsBuccaneerCruiser, Read the Practical Caravan Buccaneer Cruiser review if you're after a tourer for seasonal pitches, this large, luxurious caravan could be the one. I like the layout and the additional space you get with the wider van and also acknowledged that most of the fixtures and fittings are generic across a range of makes and models, however the faults I have should not have occurred whether it was a 12K or 35K van. The highlight is the unique, integrated self-levelling system. ..and won. The highlight is the unique, integrated self-levelling system. Work may only be undertaken by an Approved Elddis, Compass, Xplore and Buccaneer Retailer or Service Centre and only after approval by us(depending upon individual circumstances). It comes with underfloor heating and automatic levelling, and a TV Pros The TV and L-shaped lounge The raised section of surface in the kitchen The gorgeous bedroom-washroom arrangement The amount of space Cons Thetford's noisy cooker fan Latest Buccaneer Caravans For Sale The benefits of a Buccaneer for towing remain as ever for the 2021 season. Mending caravan. E & P Compact Levelling System. Many thanks to you and all the others that have taken the time to respond to my question. We have never had an issue with any site here in the UK or on the continent. Although I dont see why Elddis cant email their customers directly explaining the situation. #1. The experts also loved the domestic-style shower cubicle, which is lined with an attractive slate tile-effect and has the new Ecocamel Orbit showerhead to make the most of the vans on-board 40-litre water tank. In the Buccaneer Owners Club we do not use theses caravans as seasonal pitched vans. If you intend to tow it with a Pick-up type vehicle, passenger derived van or a 4x4 type vehicle, additional care should be exercised because of the potential for a harder rear suspension on such vehicles which may impose excessive loads onto the caravans. Please complete the Notification of Change of Ownership form in your handbook. No liability will be accepted for damage caused by fair wear and tear, willful damage, negligence or abnormal working conditions. Clearly the supply chain is in chaos but Elddis should realise customers will remember the clowns when the current caravan circus ends. So far the best move we have made in many a year. If you are looking for the ultimate caravan, nothing beats Buccaneer.Offering incomparable specification, technology and luxury - nothing else comes close. It is hard to see how grease can get onto the brakes except for a broken bearing seal. We have a 2018 Buccaneer Cruiser and have never heard of a 50th anniversary edition? Your previous content has been restored. The dealership have checked for cracks, and none were found. If you have an account, sign in now to post with your account. Sad to report that 42% damp found around the ALDE hot water boiler area otherwise all clear. In our case it looks more like crazing than cracks, however the marks on the rear panel are more of a concern. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. In my experience it is better to get all the necessary work done at the same time and to only accept it as merchantable quality once it has been completed. Update my browser now, Home Unless the problems were pointed out at the time of the sale there is no proof and you excepted the caravan . We've had a new Buccaneer on order since mid December 2020. By If he does, he'll tell you. It is with the Retailer that your contract of sale exists and consequently they have the responsibility to ensure any complaints and warranty issues are addressed. In addition, you get a 40-litre onboard water tank. May 7, 2012 7,608 1,319 30,935. The right call it seems as the last date Elddis gave the dealer passed this time we believe because they don't have worktops. Did he take any photos? Despite Covid we've managed to cram plenty trips away. The Lexington upholstery has an Aquaclean-protected finish; all you need is water to wipe up spills. Caravans The best is just good enough when enjoying the most beautiful time of the year. Reactions: Kerry&Michael. The serious problems continued. Alde heating and underfloor heating, 100W solar panel, Dometic wireless charger with 2x USB points, 40L onboard water tank, Alde Load Monitor, plus a whole host of security and safety features come as standard specification with Buccaneer. I'm too discreet to quote the actual numbers but I would urge anyone not to accept what's offered and try waking away. The only 'consolation' is that stories like this are not just confined to Buccaneer (Elddis) caravans, but every make. The most obvious is its size. Been chasing dealer lots and now told date was delayed yesterday to mid June but and Elddis won't now commit to any dates. The mattresses feature new Ozio triple-layer filling, which is claimed to be up to 30% lighter than a conventional sprung mattress, and is breathable and recyclable. Where an annual service identifies that repairs are necessary the caravan, motorhome and campervan must be made available for repair within six weeks of the date of inspection for the purpose of carrying out the repair work. Step inside the palatial Buccaneer Cruiser with Practical Caravan's Group Editor Alastair Clements - Copyright: Practical Caravan Productions. The fittings, such as the soap dish and tooth mug, appear to be of the highest quality. We spent a large chunk of our life savings on it as we looked forward to 10 years of worry-free, leak-free touring. The range has become the UK's must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. Update your browser to view this website correctly. The underseat areas also dont swallow a huge amount of kit, but Buccaneer has gone some way to making up for this by adding a small nearside locker. In addition we have never lost a day of holiday due to van faults and that is largely due to having a good relationship with the dealer who has put himself out to turn things around for us when problems have arisen. But instead of an inline bed, the Bermuda comes with a transverse double at the end. Your contract is with the dealership and not the manufacturer. Did he take pictures? I have a Touareg 4x4 have been told this is OK? A large mirror adds to the sense of space. The benefit of having an onboard water tank pales slightly when you consider storage that tank takes up a fair amount of space. It will soon be on its 4th front window and 4th set of upholstery. I read all these reported problems with peoples Buccaneers and immediately rush outside to check mine isnt showing the same issues. I have a 2016 Buccaneer Caravel and have notice dirt and water marks on the inside of the frame, I took the van for its annual service this morning and when I arrived at the dealership the rear roof light handle was covered in frost. I am extremely disappointed with this van and are about to take these issues up with the manufacturer, as well as the supplier I purchased the van from. By Wayward Pilgrim, February 23, 2019 in . At 8ft, its 6in broader than the outgoing model, making it the widest UK-built tourer on sale. The Rococo upholstery is standard with the Buccaneer range and is supplied with 4x co-ordinating scatter cushions and 4x armrest cushions as standard. Re the damp; have you needed to top up the Alde? Your point was valid enough but if you read widely across these forums you will know that all the UK manufacturers have had their problems with panels, fit and finish etc. I ordered mine at the end of September 2020 for an April delivery which was put back to May and then again to July although no solid date. The transverse beds of narrower Explorer Group vans use a slide-out system for day and night modes. Im sure the manufacturers are just as annoyed as us customers as they want be getting any money as. All is well lit and ventilated by a rooflight. Unique, class-leading and exclusive to our flagship Buccaneer range, all interior walls are engineered with an entirely seam-free finish. A few photos will help. Caravan has not even done 1000 miles since last service with dealer. Not a good position anyhow. If its true and I receive the van it will be 12 months from ordering to delivery. The old days of boiling the brake linings in paraffin have gone into history. Step forward the Buccaneer Bermuda. Should you require any replacement parts caravan or motorhome please contact your preferred Elddis, Compass, Xplore and Buccaneer Approved Retailer or Service Centre. Vanning, Archery, Woodwork. Good for you. The range has become the UKs must-have caravan, with demand reaching fever-pitch from caravanners who want the very best. Anyone else having issues with the build quality of the 2016 Caraval? All rights reserved. The bedroom has generous his and hers wardrobes, with drawers beneath, aircraft-style lockers above and masses of storage under the fixed bed. It has a mains socket nearby for a hairdryer, and another USB socket. For a better experience, please enable JavaScript in your browser before proceeding. The Buccaneer range boasts class-leading features and technology in every detail, including E&P Level C Touchscreen auto-levelling (which works in just 2 minutes!). Offering incomparable specification, technology, and luxury nothing else comes close. Further back is also where you see the benefits of taking up less space with that transverse bed. You need to read and understand the Consumer protection legislation and then 'sorry to say' become what I would term a forceful consumer. Did it include 'E. We have always been subject to similar guidelines as those used for reporting books. If you purchase this vehicle as a used vehicle it may be possible to transfer the unexpired term of the warranty cover (up to a maximum of six years commencing at the original date of purchase from new). Speaking with the dealers aftercare team problems with poor workmanship on new vans from the factory appears to be a common theme and one the dealer is getting fed up with. All our vehicles are built with fully bonded SoLiD Construction, Three Year Manufacturer's Warranty(2 year Manufacturer's cover for Fiat based vehicles), Ten Year Water Ingress and Body Integrity Warranty. We've now cancelled our order as no one could say when it might arrive. Where the arbitrator awards a sum of money less than an offer made by Erwin Hymer Group UK Ltd, which has already been rejected by the customer, then their deposit is forfeited. When selecting a towing vehicle, it is recommended that you consult the Caravan Towing Guide which is available from the NCC. Are not fully kitted out details blend into the locker handles caravan 's Editor! Best move we have always been subject to the sense of space 250 deposit luxury else. Its true and I receive the van more comfortable or give more toys to with... Despite Covid we 've had a new Buccaneer on order since mid December 2020 immediately. 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