c)THE COMPANY FURTHER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT, WITH RESPECT TO THE APPLICATION. Open Poly Lens in a separate tab (lens.poly.com). Special but okey. If you are used to setting up older Poly video conferencing hardware for zoom the steps have changed. This product is very suitable for groups up to 6 persons. SOME STATES AND COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. Verify that the audio and video look and sound correct. Open a browser and enter your Poly X30 or Poly X50 IP address in the URL bar. Default id:-admin,password:-your system serial no,if you not set any password for web acsses and whenever system prompt for id and password use the same credintials. Poly | Video Conferencing, Conference Phones & Headsets | Poly . Dialpad Meeting Rooms use the Poly Studio X30 or X50 conference room devices, and an accompanying TC8 touch controller as a Dialpad meeting room/Conference TV. Now that you have the device set up as a Microsoft Teams Room, it is time to test to make sure that everything has been connected properly. If an Appspace on-premises server is used, ensure the server time is automatically retrieved by an NTP server. To change provider, we need to log on to a web-based panel of this device, log on with admin username and password which is the last 6 digits of the serial number to IP address of Poly device. In this case, one press of this button will change the Keypad output to capital letters (A->a1). Poly, the propeller. . In this article we will walk you through how to set up the Poly Studio X50 and TC8 Touch Controller as a Microsoft Teams Room System. As one of just 17 US Partners in theMicrosoft Meeting Room Partner Program, Apex Digital Solutions is trusted to help organizations achieve their hybrid work goals with Microsoft Teams Rooms. d)The rights granted in these Terms and Conditions may not be assigned or transferred by either you or The Company without the prior written approval of the other party. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. Re: Password of Local Admin has changed. Poly products must have been purchased as new from Poly, a Poly affiliated company or a Poly authorized reseller. Got nowhere working with Polycom support. . Continue with Recommended Cookies. A list of Poly authorized resellers is located at https://partners.poly.com/English/directory/. FOR CONSUMER TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. Find the phones MAC address. Warranty service response times are always subject to change due to local conditions (including, without limitation, availability of parts and materials and a Poly authorized service provider). As they initially power on, the Studio X50 and TC8 should automatically pair. Post answer. The Application may be subject to export controls or restrictions by the United States or other countries or territories. UnfortunatelyI have made no notes of this event. This can also be found in the device's settings. a)YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE APPLICATION IS AT YOUR SOLE DISCRETION AND RISK AND THAT THE APPLICATION IS PROVIDED AS IS AND AS AVAILABLE WITHOUT WARRANTY OF ANY KIND. Poly Studio X50 Default Password Quick and Easy Solution. You can onboard (add) a video that is shipped with software version 3.2 or later with the following procedure. 2023 Plantronics, Inc. All rights reserved. What Exclusions and Limitations Apply to this Limited Warranty? Poly does not provide a warranty for software (whether pre-loaded on hardware or provided as a standalone product) under this Limited Warranty please refer to the applicable Poly end user license agreement or software license. None of the Software or underlying information or technology may be downloaded or otherwise exported or re-exported (i) into (or to a national or resident of) Cuba, North Korea, Iran, Sudan, Syria or any other country to which the U.S. has embargoed goods; or (ii) to anyone on the U.S. Treasury Department's List of Specially Designated Nationals or the U.S. Commerce Department's Denied Persons List, Unverified List, Entity List, Nonproliferation Sanctions or General Orders. In the system web interface, go to Audio/Video > Audio > Audio Input. (To navigate to the X50s settings you will need to use a USB mouse.). This usually begins with 0004 or 6416, and it can be found on a barcode on the back of the phone. Connect the LAN cables to the X50 and TC8 and plug into an ethernet port that supports Power over Ethernet (PoE), or plug in to a PoE injector. On the TC8 Tablet Login to your Zoom Account. by Mohamad Kazan | Apr 6, 2022 | Hybrid Work, Productivity. Please take the following action if the 456 default Polycom password does not work or if the phones admin password has been altered: 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. THIS LIMITATION OF LIABILITY CANNOT BE WAIVED OR AMENDED BY ANY PERSONAND IS EFFECTIVE EVEN IF YOU HAVE ADVISED POLY OR AN AUTHORIZED REPRESENTATIVE OF POLY OF THE POSSIBILITY OF ANY SUCH DAMAGES. When a Poly product is replaced, the replacement product becomes your property, and the returned product becomes the property of Poly. I just tried it again and voila, it worked.. Setting up a Room Resource Account for Microsoft Teams Rooms, Poly Partner Mode Administrator Guide 3.11.0, Poly Partner Mode Administrator Guide 3.10.0, Poly Partner Mode Administrator Guide 3.9.0, Poly Partner Mode Administrator Guide 3.8.0, Poly Partner Mode Administrator Guide 3.7.0, Poly Partner Mode Administrator Guide 3.6.0, Poly Partner Mode Administrator Guide 3.5.0, Poly Partner Mode Administrator Guide 3.4.0, Poly Partner Mode Administrator Guide 3.3.0, Poly Partner Mode Administrator Guide 3.2.0, Poly Partner Mode Administrator Guide 3.1.1, Poly Partner Mode User Guide 3.6.0 (English), Poly Partner Mode User Guide 3.6.0 (Chinese (simplified)), Poly Partner Mode User Guide 3.6.0 (Chinese (traditional)), Poly Partner Mode User Guide 3.6.0 (French), Poly Partner Mode User Guide 3.6.0 (German), Poly Partner Mode User Guide 3.6.0 (Italian), Poly Partner Mode User Guide 3.6.0 (Japanese), Poly Partner Mode User Guide 3.6.0 (Korean), Poly Partner Mode User Guide 3.6.0 (Portuguese), Poly Partner Mode User Guide 3.6.0 (Russian), Poly Partner Mode User Guide 3.6.0 (Spanish), Poly Video Mode Administrator Guide 3.11.0, Poly Video Mode Administrator Guide 3.10.0, Poly Video Mode Administrator Guide 3.9.0, Poly Video Mode Administrator Guide 3.8.0, Poly Video Mode Administrator Guide 3.7.0, Poly Video Mode Administrator Guide 3.6.0, Poly Video Mode Administrator Guide 3.5.0, Poly Video Mode Administrator Guide 3.4.0, Poly Video Mode User Guide 3.6.0 (English), Poly Video Mode User Guide 3.6.0 (Chinese (simplified)), Poly Video Mode User Guide 3.6.0 (Chinese (traditional)), Poly Video Mode User Guide 3.6.0 (French), Poly Video Mode User Guide 3.6.0 (German), Poly Video Mode User Guide 3.6.0 (Italian), Poly Video Mode User Guide 3.6.0 (Japanese), Poly Video Mode User Guide 3.6.0 (Korean), Poly Video Mode User Guide 3.6.0 (Portuguese), Poly Video Mode User Guide 3.6.0 (Russian), Poly Video Mode User Guide 3.6.0 (Spanish), Poly VideoOS Configuration Parameter Reference Guide 3.8.0, Poly VideoOS Configuration Parameter Reference Guide 3.7.0, Poly VideoOS Configuration Parameter Reference Guide 3.6.0, Poly VideoOS Configuration Parameter Reference Guide 3.5.0, Poly VideoOS Configuration Parameter Reference Guide 3.4.0, Poly VideoOS Configuration Parameter Reference Guide 3.3.0, Poly VideoOS Configuration Parameter Reference Guide 3.2.0, Poly VideoOS Configuration Parameter Reference Guide 3.1.1, Poly VideoOS Offer of Source for Open Source Software 3.4.0, Poly VideoOS Offer of Source for Open Source Software 3.5.0, Poly VideoOS Offer of Source for Open Source Software 3.6.0, Poly VideoOS REST API Reference Guide 3.8.0, Poly VideoOS REST API Reference Guide 3.7.0, Poly VideoOS REST API Reference Guide 3.6.0, Poly VideoOS REST API Reference Guide 3.4.0. Change the provider to Microsoft Teams and save. You will be prompted to restart. 1.Find the MAC address (serial number) of the phone you wish to reset, and note it down. Polycom default username and password (Web Administrator Setting), Re: Polycom default username and password (Web Administrator Setting). This warranty is provided by Plantronics, Inc. (Poly), 345 Encinal St., Santa Cruz, CA 95060, USA. You acknowledge that (a) the Application contains proprietary and confidential information that is protected by applicable intellectual property and other laws, and (b) The Company and/or third parties own all right, title and interest in and to the Application and content, excluding content provided by you, that may be presented or accessed through the Application, including without limitation all Intellectual Property Rights therein and thereto. Poly, its employees and its agents are subject to U.S. export control laws that prohibit or restrict (i) transactions with certain parties, and (ii) the type and level of technologies and services that may be exported. Voices come through crisp and clear, video feel natural, and wireless sharing content lets users collaborate without cables or pucks. Step 4: Set up the Poly Studio X50 as a Microsoft Teams Rooms System. poly | Support. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. I was including for a test two Poly Trio 8800 into Poly Lens. . I am trying to set up a C60 to control a Studio X50 but I cannot sign in as administrator. With the Poly TC8 touch console, you will have the full meeting control within arm's reach. Polycom default username and password (Web Adminis Polycom Username and Password.png 147 KB. Note: This procedure currently applies to G7500, Studio X30, Studio X50, and Studio X70. The default credentials are: Username: admin. An external pc is not needed as it functions as a native Zoom or Microsoft Teams solution for the conference room. The following is a general procedure that you can refer to. To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless The Company, its affiliates and their respective directors, officers, employees and agents from and against any and all claims, actions, suits or proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including reasonable attorneys fees) arising out of or accruing from your use of the Application, including your downloading, installation, or use of the Application, or your violation of these Terms and Conditions. You may obtain warranty support for valid warranty claims through your point of purchase during the first thirty (30) days after purchase. the average Teams user has increased their weekly time spent in meetings by 252%, How to Set up the Poly Studio X50 Video Bar and TC8, Apex Digital Solutions Named to CRNs MSP 500 List for the Fourth Time, Microsoft NCE Reduces Licensing Complexity: Heres How, Microsoft Teams Device Strategy: How to Empower Your Team with the Best in Collaboration Technology, Microsoft Teams Rooms Virtual Demo Experience: Understanding the Devices, Use Cases, and Business Strategy, Collaborative Apps in Microsoft Teams: How to Create One Central Hub For All Your Work in Teams. design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective, Manual will be automatically added to "My Manuals", Initialize the Poly Studio Usb Device Using the Setup Wizard, Identifying Issues Using the Led Indicators, Set Poly Studio as the Default Audio and Video Device, Connect Poly Studio to a Bluetooth Device, Initialize the Poly Studio USB Device Using the Setup Wizard, Update the Poly Studio USB Device and the Remote Control, Pair the Poly Studio USB Device to a Bluetooth Device, Configure a Provisioning Server for Poly Studio USB Device, Export a Configuration File to Your Local System, Identifying Issues Using the LED Indicators, Factory Reset Your Poly Studio USB Device Using Polycom Companion, Pair the Bluetooth Remote Control with Poly Studio, Can't Upgrade, Reset, or Reboot Poly Studio Via Polycom Companion, Conference System Poly Studio X50 Administrator's Manual, Conference System Poly Studio P21 User Manual, Conference System Poly G7500 Administrator's Manual, Conference System Poly Studio R30 User Manual, Conference System Poly Studio R30 Beta User Manual, Conference System Poly G7500 Preparation Manual, Conference System Poly Trio 8300 User Manual, Conference System Poly Polycom RealPresence Group Series User Manual, Page 13: Connect Poly Studio To A Bluetooth Device, Page 14: Configuring Poly Studio Using Polycom Companion, Page 16: Update The Poly Studio Usb Device And The Remote Control, Page 18: Pair The Poly Studio Usb Device To A Bluetooth Device, Page 25: Configure A Provisioning Server For Poly Studio Usb Device, Page 29: Export A Configuration File To Your Local System, Page 32: Factory Reset Your Poly Studio Usb Device Using Polycom Companion, Page 34: Can't Upgrade, Reset, Or Reboot Poly Studio Via Polycom Companion. If you purchased your Product in New Zealand for the purposes of a business, you acknowledge and agree that the New Zealand Consumer Guarantees Act does not apply. For HP product support, please visit the HP Customer Support site. For more information about installing, configuring, and, administering Poly/Polycom products or services, go to, Plantronics, Inc. (Poly formerly Plantronics and Polycom), 2019 Plantronics, Inc. All rights reserved. The remaining provisions of these Terms and Conditions will continue to be valid and enforceable. ) a video that is shipped with software version 3.2 or later with the following is a general procedure you. Poly TC8 touch console, you will have the full meeting control within arm & # x27 ; settings. Mouse. ) these Terms and Conditions will continue to be valid and enforceable the MAC address ( serial )!, Studio X50 as a Microsoft Teams Rooms system wish to reset, and Studio X70 ensure the server is... 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