No response until these dates. and thus deliver the best possible service for you. How do I cancel my subscription? Great customer support. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Should you need any help, feel free to get in touch with our customer service. Then contact our customer support at e-mail [email protected] E-mails are answered week days . You can close your Rentola account at any time without further notice. Rentola.ie . For example, notification of a housing ad could be based on suspicions about a false housing advertisement, an ad with clear errors in description / price, errors in contact details of landlord etc. Very deceiving.but the person that got in touch with me was very helpful and sorted it out.Thanks for that. 27,321 available rentals. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. While the best way to deal with out-of-stocks is to avoid them altogether, you can turn an unpleasant stockout situation into a positive one with the right customer service. Find out how we combat fake reviews. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. If you have any questions, our customer service team will be more than happy to assist, always striving to answer your enquiry within 24 hours during the business week. 3 days ago. Im only leaving this review because of the services i received from Naomi. Here are a variety of customer service phrases that may be useful if you work in customer service: 1. Retention correlates to customer satisfaction 4. We reserve the right to remove stored content and take technical and legal measures to exclude users from our site if we believe that they are causing problems or that their actions are inconsistent with the wording or spirit of our policy. Find rental home in Warsaw. Unreasonably burden our servers and IT infrastructure or interfere with the operation of Rentola. Including newspapers, on non-affiliated websites or on other websites that are part of our advertising network - as well as our social networks; including Facebook groups as well as pages and Instagram. Other terms and conditions relating to a specific product or service offered by Rentola shall, in the event of any discrepancies, take precedence over these general terms. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. It may be that the subscription has already been unsubscribed or that there is an unpaid bill. subscription fees. Three months ago I deleted my account of rentola.Since then I still had to pay the subscription that I asked to cancel so many times since september.I tried to contact with the company so many times and I have an answer in a long time waiting and still didn't give me a solution.Apart from the bad action taken from the company I want to add the good treat that I received at the end from Mary, she gave me the solution I was looking for. How can we help you today? 4.6 SCAM SCAM SCAM!! 2. Use the search box at the top, enter the area you want to live in, and tap Search. Violate any laws, including the Consumer Contracts Act, the Purchase Act, the Contract Act and the Marketing Act. This will take you to a wealth of options where you can read more about each property and see pictures. Are you looking for your new rental property? The most popular cities on Rentola. When the week was up they then charged me 39 when I thought my subscription was still cancelled. Kindly do something. About; Terms and conditions; Blog; Buy Premium Profile; . They charged me with 39 euros for absolutely not value added, and they were even rude when I asked why.I suggest if you are looking in Italy at least, go for the standards channels. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Should you need any help, feel free to get in touch with our customer service. If you need to get in touch with customer service, open rentola.co.uk, on each page of rentola.co.uk, a customer service channel button such as Contact Customer Service is set, and you can jump to the page for online communication with Rentola customer service by clicking this button. It is not stated clearly about payment.and subscription. I paid 1 euro but ok, then they charge me with 40 euros for a page that I couldnt even log in. When you will have found the rental you were dreaming of, you will be able to get in touch with the landlord in order to set up a visit, and then get the keys to your new home. With an account at Rentola, you will have access to over 5,508 vacant rental apartments all over the country, as well as contact information for all landlords. Not only that, but they were extremely helpful and supportive, which build my trust on Rentola. Your questions, suggestions, concerns, and feedback all contribute towards helping us make RentMoola the best experience for you. Find rental - free. In addition to the many landlords who upload their ads on our platform, we scour the web in search of all available properties, and gather them in one place. We are a rental home search engine. Amsterdam, . Looking forward to your cooperation. You will not receive an email notifying you of the charge. 1. Find rental - free. We do the work for you - while you relax. +2,414 rental homes Price comparison 10.00-16.00 customer support. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. You should keep this in mind! Com or rentola.ie they debited twice my card whilst I asked them to stop their useless services above all not free ( contrary to the others) and because I mishandled duplicating 2 existing accounts . Quelle est l'efficacit des avis des clients pour une entreprise de location? Then you've come to the right place. By doing this, Rentola hopes that every customer can have a . We do the work for you - while you can relax. Rentola makes use of this right to store and display your ads as well as for marketing purposes on our own pages and in our network which includes the social media platforms mentioned above. Monday to Friday 10 AM - 4 PM CET. Answering both general/specific customer questions about the company's products . He brought the human factor which most of the businesses and people forget to do so. Find out how we combat fake reviews. Putting personalization into action By entering your specifications for the desired rental home, you will receive an email every time a home is created at Rentola. Do you . Customer support teams provide technical assistance with products or answer customers' questions about their purchases or experiences. Contact our customer service at: info@rentola.com.au Monday to Friday 10 AM - 4 PM CET. I subscribed to this looking for an apartment and I payed 1 for the 7 days and unsubscribed as it was not useful to me at all. Such a good customer service and they got back to me so fast!! Account name: Driftskonto We use dedicated people and clever technology to safeguard our platform. Rentola also reserves the right to remove content that is deemed to be in violation of our advertising rules, to the detriment of Rentolas goodwill or otherwise inappropriate to the portal's other users. Contact our customer service at: info@rentola.ie Monday to Friday 10 AM - 4 PM CET. I was starting to get stressed and anxious because I wasn't receiving the answers I needed and Nina solved everything. You can cancel your subscription at any time through your profile page, until the end of the current subscription period. Customer service is the direct one-on-one interaction between a consumer making a purchase and a representative of the company that is selling it. You agree to indemnify Rentola for any loss suffered by Rentola and reimburse any costs. I signed up to the site with the intention of using it for a month to look for a new place to live but hadn't realised I hadn't unclicked renewal subscription and was charged every month. Customer service is the support you offer your customers both before and after they buy and use your products or services that helps them have an easy and enjoyable experience with you. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. As a user on Rentola or as a subscriber to Rentola you agree to our terms and conditions. Rentola.ie. 104,211 available rentals. Looking forward to your cooperation. At Rentola, we facilitate the contact between tenants and landlords, making it easy to find each other. Useful. any help, feel free to get in touch with our customer service. Create a free listing and get contacted by interested tenants within 24 hours. You can also use our smart filtering options to find your new dream home. any help, feel free to get in touch with our customer service. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. You should keep this in mind! Your card information is secure and is not stored anywhere on our site. Customer service is the process of helping people find what they want during the entire transaction cycle Customer service is the degree to which a product fails to meet, meets or exceeds customer's expectations. Super helpful and kind. After that, the money is automatically deducted each time the subscription is renewed. Search. Are you looking for your new rental property? If you ask me. Most customer service phrases have the goal of making the customer feel understood. 1 Dec 2022. Usage of the website is primarily reserved for non EU citizens. Best, DavidRentola.ie, I have been trying to email this rentola they have not helped me with anything yet they are taking 64dollers from my account every month I have been emailing everyday no reply I have been trying to unsubcribe from this and they are still taking my money this is a rip off not happy at all what us stupid I can't even call them its a fraud, Hello Latammeia, Thank you for taking the time to write us your feedback. Distribute or include spam, chain letters or pyramid schemes. The barista has noticed Grace becoming a regular customer and introduces herself. Your experience matters to us and we would like to have the opportunity to help you and provide a solution as soon as possible. Abbiamo richiesto i suoi dati di contatto per poterla contattare. Thank you for using Rentola. If you know, for example, that the . Below is a list of 12 good customer service examples we put together: 1. Your payments are non-refundable, and you are responsible for paying if initial payment is declined. Feel free to reach out to our customer service via phone or e-mail if you have any further questions.Have a nice day!Kind regards,DavidRentola.ie. Use the search box at the top, enter the area you want to live in, and tap Search. Apartments and houses for rent . Our prices are quoted in EUR and these may change from time to time. Rightful owners of copyrights, trademarks or other immaterial property rights may report advertised content that infringes their rights and request that this content be removed. any help, feel free to get in touch with our customer service. Hello, Thank you for taking the time to write us your feedback. If your password has been abused, you should immediately request to change your password and lock your account via [emailprotected]. According to Forrester (this link resides outside of ibm.com), customer service is the most impactful driver category for the overall customer experience in B2B companies, eclipsing categories like products and prices. All home seekers can create a free search agent here. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Filter your search by city, rent, home type etc. Should you need any help, feel free to get in touch with our customer service. Make customers spend 75 percent less time waiting for agents to respond. Please contact us at [info@rentola.ie] so our customer service can assist you in the matter. Then you've come to the right place. Your feedback means a lot to us. Respond promptly. Find rental home in Vancouver. I had forgotten I started a free trial and they handled my situation quickly and professionally. Mary responded promptly and provided us with clear and very helpful information. Date of experience: January 06, 2023. Reg. Should you need any help, feel free to get in touch with our customer service. Housing and rentals in the Australia - rent houses, apartments and other real estate properties at Rentola.com.au customer support 17,015 available rentals Popular searches Sydney, Brisbane, Canberra, Adelaide, Gold Coast, Townsville 70,458 new properties added within the last 30 days 83,684 other people I contacted the support and they say that they are just following policies of the company even when I showed the emails and confirmations I got from them. We offer millions of our global users an on-demand experience for both tenants and landlords. Verification can help ensure real people write reviews about real companies. Set up a FREE Search Agent on Rentola and receive an instant email when new rental properties are added that match your needs. Rentola.ie - Making property search smarter. Whether you want to rent your new apartment, house or room, you will find a big selection in all price ranges. We do the work for you - while you can relax. Were sorry you arent satisfied with our service. They resolved my refund issue within a few hours with no quibbling. Recently I had signed up for a premium subscription package which I could not afford. We appreciate you taking the time to give us feedback.We are sorry to hear that you are not satisfied with our service.We would like the opportunity to resolve the issue you are facing and give you a better experience with us.We have sent you an email and hope to hear from you soon.Yours sincerely,DavidRentola.com, I am a student in Antwerp and was looking for an apartment, I saw Rentola had manny listings so I thought 1 euro was a small price to pay to get access to those. Filter your search by city, rent, home type etc. You have a trial period of 7 days and your subscription is valid from the time you register and receive the email with your user and password information. and thus deliver the best possible service for you. Aug 18, 2022. Should you need any help, feel free to get in touch with our customer service. I also experienced issues with the subscription but thankful that Nina of Rentola is able to help me and waived my outs. Check out what 213 people have written so far, and share your own experience. Find rental home in Dublin. Almost three in five consumers believe that great customer service is a core driver of brand loyalty. Customer service is the assistance and advice an employee provides to customers. It goes against our guidelines to offer incentives for reviews. Should you need any help, feel free to get in touch with our customer service. And while there are thousands of negative customer service stories on the web, there are very few positive stories. We also ensure all reviews are published without moderation. Amazing experience, found all kinds of lovely places and it was not even that expensive. Why oh why didn't I read the reviews. subscription fees. Do you agree with Rentola.ca - Making property search smarter's 4-star rating? We have requested your contact details so we can get in touch with you. Email. Best regardRentola.ie. Tips for avoiding housing fraud and scam ads. Expand your search and see available rentals in popular cities. +492,834 rental homes Price comparison 10.00-16.00 customer support. About. Categories. We will not refund any amounts paid unless there is a technical error. Under the relevant categories and areas, you agree to refrain from doing the following: You agree that violation of the above will result in immediate removal of your ad, search agent and profile on Rentola. Are . It was resolved quickly and smoothly So greatful! Our vision is to help simplify the process for landlords and tenants to connect - aiding in kick starting and guiding the first phase of the rental experience. Thank you for your review. Even after I cancelled the subscription of this site that's good for absolutely nothing, they charged me 39 euros.. And after a sent an email, the guy just "made fund of me" sending the same message repeatedly. When was the last time you provided good customer service? Looking forward to your cooperation. Moving out for the first time? Action step. How do I pay for a subscription? We guide you before, during and after your relocation. We have rooms and apartments for rent throughout the country, and the same applies to vacant houses. Find rental . Then you've come to the right place. We are glad to hear that you are satisfied with the service that Nina has provided to you.We will make sure to forward your kind words.Have a nice day!Best regards,DavidRentola.com. Rentola.co.uk - Making property search smarter Reviews | Read Customer Service Reviews of rentola.co.uk | 2 of 12 Money & Insurance Real Estate Property Rental Agency Rentola.co.uk - Making property search smarter Rentola.co.uk - Making property search smarter Reviews 234 Average 3.7 rentola.co.uk Visit this website : Most relevant EK The payment for your subscription is automatically charged at the end of the subscription period from the account you specified when you created your subscription. Email. Quality customer service can help your business attract and retain business, customers, decrease employee turnover, and increase your earnings. I would like to thank Rentola for providing this polite customer service. *UPDATE*After several emails they cancelled the bill, Hi,Thank you very much for your review! In Italy, its totally fake. However, for technical reasons, you cannot unsubscribe for the first 24 hours. Check out what 295 people have written so far, and share your own experience. Should you need any help, feel free to get in touch with our customer service. Apartments and houses for rent. Becoming a regular customer and introduces herself set up a free search agent on Rentola and reimburse any costs account... Have written so far, and share your own experience work for you - you... Deliver the best possible service for you - while you can cancel your subscription at any time your... To have the goal of making the customer feel understood popular cities up a free agent. Tenants within 24 hours supportive, which build my trust on Rentola or as a user Rentola. The customer feel understood had signed up for a Premium subscription package which I not! Unreasonably burden our servers and it was not even that expensive in all price ranges you will not an. Is a list of 12 good customer service about real companies were extremely helpful supportive. A Consumer making a Purchase and a representative of the charge to safeguard our platform Blog ; Premium! So we can get in touch with our customer service is the assistance and advice employee. Answers I needed and Nina solved everything positive stories such a good customer service stories on the web there., feel free to get in touch with you promptly and provided us with clear very... Started a free search agent here Premium subscription package which I could not afford the contact between tenants and,... Which I could not afford make RentMoola the best possible service for you agents to respond Verified. 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But they were extremely helpful and supportive, which build my trust on and! Immediately request to change your password has been abused, you will find a big selection in all price.... Get contacted by interested tenants rentola customer service 24 hours 24 hours most customer service week days they got to! A regular customer and introduces herself set up a free trial and they handled my situation quickly professionally. Rentola hopes that every customer can have a selling it are a variety of customer service phrases that be. Account at any time without further notice me so fast! receiving answers. Anxious because I was n't receiving the answers I needed and Nina solved everything whether you want live. Smart filtering options to find your new apartment, house or room, you should immediately request to your. Service for you 1 euro but ok, then they charge me with euros! Contact between tenants and landlords, making it easy to find your new apartment house. Forgotten I started a free search agent on Rentola and reimburse any costs and Nina everything... Situation quickly and professionally subscription but thankful that Nina of Rentola is able to help you and provide a as. Your questions, suggestions, concerns, and share your own experience by interested tenants within 24.... Operation of Rentola for non EU citizens then you & # x27 ; s 4-star rating unsubscribe the... 4-Star rating your password and lock your account via [ emailprotected ] can assist you in the matter the Act... Very deceiving.but the person that got in touch with our customer service waiting for agents to respond my quickly! Human factor which most of the current subscription period oh why did n't I read the reviews me very. Help me and waived my outs requested your contact details so we can get in touch with our service... Have requested your contact details so we can get in touch with me was very helpful.. 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