This was my fourth and easiest home buying experience hands down. I called LGI up and the rep said he could have it done in 30 days, with just about exactly the same window as I had to get something arranged for my family to move into. We purchased the home in January 2020 in the Crowley, TX area. And there was no water boiler. Congratulations on your home and we hope you enjoy it for years to come! I'm not looking for gutters, just the deflectors on the roof to match the neighboring houses. The website is for general information only. Again, congratulations and we hope you enjoy your new home for years to come. That they weren't willing to push closing was a big deal when we were getting ready to close on ours because there was still a few issues that we wanted addressed before we moved in and closed. Should I just back out? My friend said, Don't back out. So in fact, they paid all but $1,000 of the closing cost. Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". The texture in the wall looks so bad in so many places. I was here in the office November 8. They already rented it out, too, because I told them, I don't want to pay any extra, so please rent out my unit first if possible.. There over all friendly, experienced, knowledgeable, and polite service. My rep Chad still texts once in a while and checks up on us to make sure that things are getting done and that we're doing okay. They are not being very helpful. Reached out to LGI about builder defect relating to lack of ventilation which has caused molding. This is frustrating. As an example, the light on the front porch has come loose and hangs by the wires. We fell in love with the size of the yard and we liked the house. If you're ready to change your address, we are here to help you find the home for you. Ultimately, I had to replace the entire unit outside because it went bad from having been left leaking and turned on. He did not call in the morning. He never even apologized for giving me false information. Overall, well-constructed. Having a new home changes your life all together. After I got moved in and the air conditioner didn't work, they went up there and it was all torn apart. Rick said that it would be fine but I found out three weeks into it that he didn't approve it. Because after we put the security deposit down, the next week, all the house prices went up by 7,000. She kept us focused and on track even after some hiccups in our loan process and my wife and I started to have our doubts. At the end of the day, only having to pay $1,000 of the closing cost was a pretty good deal, especially with the way the market is right now. If youre looking for a new home but want to skip the stress of planning and designing, LGI Homes could be right for you. I have talked with several neighbors and no one I talked with is having this problem. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. Keep in mind that these are mass produced tract homes, there WILL be a few defects. I thought the cost was out of my range and he assured me that it wasn't. And I had to pay extra to my apartment people. We've had to move furniture and food racks and table and chairs into another room for storage. Over a few months period the flooring began to separate. Its location on this page may change next time you visit. Bedrooms are tiny but nice as a starter home. I am unable to login to the account for my home due to the previous owners having it set up and not relaying the information. Learn more about what sets LGI Homes apart from other homebuilders. Fix crack and mend exterior walls. They want to have a meeting with me & the wife to discuss it. Shingles and siding from many Suntop Farms homes right outside Enumclaw were ripped off during the winter storm earlier this month, but many residents believe the fault lies with developer LGI for cutting corners. It was pretty annoying. We take pride in our construction, which is why we offer an industry-leading warranty on our homes. Square footages are approximate and may vary in construction. My client signed a contract on April 24, 2021. This is not an offer to lend. I used Loan Depot as my lender. Have had a maintenance/warranty ticket open for over 3 months now with ZERO work being done to repair the floor. Congratulations on getting the keys to your brand new home! Super rude. They came through, made sure those are just points during the home buying process, you get really stressed out about it. Desired outcome: I came over here and I liked the community. The estimated closing date will probably change. Nothing on our website should be construed as legal, accounting or tax advice. Using our warranty program is as simple as these 3 steps! For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. This browser is no longer supported. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. The front door doesn't close all the way, you can see that it's not hanging properly. 2023 Trustpilot, Inc. All rights reserved. MHBR No. B.1002074. How do I know I can trust these reviews about LGI Homes? NV License No. The service extends well beyond your initial home purchase, to those special years living in your LGI home. How it Works We appreciate your patience and invite you to submit all items to our online warranty portal if you haven't already. Maybe he just wants to sell the house for a higher price. If you see problems imagine what you can't see. The backyard was staked off and was nothing but dirt. Desired outcome: Kevin Wilkins The floor keeps coming up. I wanted to take back my ernest money and they wont give it back. We are happy to hear you had a great experience with your New Home Consultant, Tommy. All of that went well. LGI Homes is a multinational company founded on 2003 as Lippar Group Inc. with its headquarters located at The Woodlands, Texas, U.S. and key people behind it being Thomas Lipar, Founder, Eric Lipar, CEO and Mike Snider, President. The rep kept me informed weekly, and I'm confident that the quality of the home build is up to par with industry standards. It felt like he was trying hard to make me back out of the deal. We appreciate your patience as our team works to fulfill your warranty requests. This company uses cheap labor and even cheaper products to build over priced houses. And even the building manager was not aware that this house has to be closed or should have been closed a week before. I hit up Brandon and he got me in contact with the guy who did the walkthrough, Rich. Thank you for choosing LGI Homes, we hope you continue to enjoy your new home for years to come. He kept me informed. Not necessarily extending the 90-day build process, but looking at if a homes not ready to be closed on pushing closing. I asked them to wait just a few days but they wouldn't listen. I called the customer service manager, Dee, about it and sent her a picture. There's a section in the back of our yard that and the sod was already dead. The Investor Relations website contains information about LGI Homes, Inc.'s business for stockholders, potential investors, and financial analysts. We've had to submit warranty tickets already and things seem to be moving forward. Their advertisement which said I could have a house in 30 days and with no down payment in my VA loan appealed to me. For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. Example: If your address is 9510 Fire Canyon Drive, then your User Name would be "9510 Fire". The whole process went smoothly and we were in our new home in less than thirty days! I didn't have the cash to pay LGI Homes on July 29th, the day of closing. Hi Claudine, we are sorry to hear about the issues you've been experiencing. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My recomendation to prospective LGI homebuyers is to do your research and trust the process once you have decided to buy. Everyone has their experiences. LGI Homes is known for its high-quality construction, expert sales teams and quick qualification process. As the process kept going on, like the construction, the communication went down a lot. There was a hole in a line in the wall. They claim that my client clicked on one of their ads on Instagram and I cannot be registered as the buyers agent nor will they pay a commission to me. Get buying tips about Home Builders and Developers delivered to your inbox. Regarding your client, as long as the customer is new to LGI Homes and has not previously visited one of our communities or directly contacted us, such as by calling or submitting an online, email, or other type of inquiry, then you may be entitled to the current selling office commission. LGI's assigned closing date had to get pushed back five times. Located near Callahan, this one-of-a-kind neighborhood allows you to indulge in an enriched lifestyle where natural beauty and exquisite design unite to create a truly unique lifestyle. A link has directed you to this review. This is exactly what's happening in North Carolina as well. When we purchased the lot, the home frame, bricking and most of the interior was already done. Please note, loanDepot does not report that we were unable to offer you a loan to the credit reporting agencies, so it will have no impact on your credit score.Please visit our Secure Document Portal, which contains the notification of principal reasons why we are unable to move forward with your loan. Wow, good information. I didn't realize I was in the position to buy a house really, financially or credit-wise. I'd recommend LGI to anyone looking for a new build house. I was really in a crunch and the only thing that really made it possible or made it an option for me was that it could be done in that much time. They cancelled my contract that I had waited on for the last 5 months, refused to return my deposit, and just a few days later I see that the house has gone under contract at 258K, 28K more than my agreed price. I was told that the home feeds into this school. With all the closing costs and everything they covered, LGI was a no-brainer. We are happy to hear that overall you had a good experience. I was looking up rentals online when I came across LGI Homes ad. Wheres the lawyer or attorney? These townhomes are brand new and it is unfortunate to get this kind of customer service. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. I was told they would all be fixed the next week. To submit warranty requests, please CLICK HERE. Congratulations on your new home! I put a lot of money to move here I guess no value there! But good quality so far. Hi Kenneth, thank you for leaving a review! We finally got in touch with our construction manager five days before we closed. Small chunks of the outside wall above the first level roof area coming off. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. Erin was amazing. The construction managers werent the best- we had to tell them about multiple problems and some never got fixed. It's not square, the bottom is rubbing and the top is out maybe half inch in the top. If i can give zero I can! [protected] He did the walkthrough of the house. We drove by, saw LGI, and we swung in there and talked to somebody one day. We know that sometimes things come up after closing, so we are proud to include a one-year workmanship warranty and a ten-year structural warranty for every home. I liked the way it was designed. Homes pictured may not be available at the lowest advertised price and may display upgraded landscaping or decorator items and furniture which are not available for purchase even upon additional payment. You need to know the difference between an VA, FHA, and conventional loan BEFORE speaking with the loan officer. I don't have to use one of the bedrooms or my dining room as I was using in the other house. 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