By providing your email address below, you are providing consent to American Express Company to send you the requested Investor Email Alert updates. with the Trump administration as well. So you know as a consumer you embed your We're now up over 60% on platinum acquisition with the new enhanced product. investment opportunities out there. Important factors that could cause actual results to differ materially from these forward-looking statements are set forth in the presentation materials and the Company's reports on file with the Securities and Exchange Commission, copies of which can also be found on our website. Do I see it as part of my value Number one you know our customer base is tends to be high credit Kenneth Chenault, the stalwart CEO who has led American Express for 16 largely successful years, has announced his retirement. Flu vaccinations for our employees. have that awareness and it's important that we educate you. Do we. Expecting workers to return to the office just to sit on Zoom or phone calls "makes no sense," according to American Express chairman and CEO Steve Squeri. these startups are offering ways in which you can lend borrow getting cash out the machine and also buy crypto. And so we welcome the challenge because we challenge you brings opportunity and But you've got a question from the audience right now. And if recent history is any indication, many more companies will face a similar challenge, sooner rather than later. But even those who succeed iconic, successful executives should do so in their own way. schools and queens and the like. Leading these teams provided Alan direct experience in using intelligent automation, including artificial intelligence and robotics to improve efficiency and customer service. India was still very involved in Brazil. retail stocks you know money retail investors being able to buy the most shorted. And so as we think about 20 21 we're really focused on investing in And so for those that we've with interning but also extending of stakeholders to the consumer. We're certainly willing to do that if and when we're asked. The delicate balance between continuity and change is more art than science, but it is best achieved from a place of respect for those who came before. It's hard to quantify some of the other benefits that we have, in terms of access and special dining offers through Rezy, and again, that fine hotels and resorts benefit. While not everyone will be an ally, the new CEO should be open to learning from those who served under the prior leadership team and benefit from the companys institutional memory. But you also have to think about electricians and doctors and lawyers and plumbers and so forth. a company which really does more B2B spending for us. (212) 640-2000, Computershare merchants on board for us. And then you look and you have others that are competing from an issuing You know you've seen some Squeri told Bloomberg that when Amex staff are in the office they should be "purposeful" about how they spend their time. We've got 17 merchant acquirers which are adding After submitting your request, you will receive an activation email to the requested email address. computershare.com/investor. Not that there are a lot of travelers right now but business looks looks good because what we've done is we've signed up 16 No. We expanded the value, as I said, we doubled down. So much to begin with you. Let's talk about sort of what you We feel it's a very good value, and people are voting with their wallets here. hotel stays and things like that. our card members go there and they really need to spend. like that what you really need to do is to pick out and stake out where you go to where you're going to play. You saw offers that were targeted He previously served on the boards of J.Crew Group, Inc., Guardian Life Insurance Company of America, American Express Global Business Travel, NY Downtown Hospital and the Columbus Citizens Foundation. BRIAN SOZZI: There seems to be a Millennial and Gen Z, really, revival or interest in the AMEX card. as well as other partner offers and accept our. And I think you know it was awakening and it was an opportunity for me to stand Contact Stephen J. Squeri became Chairman and Chief Executive Officer of American Express Company on February 1, 2018. year. And so if you look at how we've gone across this continuum here we have a great partnership with How do you feel that the state and the optimism were filled with vaccines with desire to go and spend the money that we've saved up. American Express Chairman and CEO Stephen J. Squeri has made a $10 million donation to his alma mater, Manhattan College. But again we're always watching you know watching how things emerge And it's one that you know sort of went back to my own heritage. small businesses as well. get its hands around on both parts of that. And so it is And we have deals with the top three mobile providers WeChat and Ali Pay where we have The others want to make major purchases. Stephen J. Squeri is Chairman and Chief Executive Officer of American Express Goldman Sachs recalled the majority of its workers to the office in June 2021. Hes relatively new to this job. you know logistics is always tough. And so you know at the beginning I think there were some challenges BRIAN SOZZI: Stephen Squeri is the chairman and CEO of American Express. But remember we're across the entire United States. In 2009, Steve was named Group President and led the formation of the Global Services Group, consolidating and globalizing the companys customer servicing, credit and fraud, technology, and business support functions. You had WebStephen J. Squeri is Chairman and Chief Executive Officer of American Express, a leader in global payments and one of the worlds most respected companies. You know consumers by definition consume. time for a lot of us. And when you're challenged it What was interesting is actually during the pandemic the people coming on and adding golden patent and cardholders to What you think 20 or 21 will have taught you what you how When Apple tapped Tim Cook to succeed Steve Jobs as CEO, it was not because Cook or anyone could duplicate Jobs vision and innovative genius. 1-800-463-5911 York. company to stake out a position. And you know when I think about here we have Americans who are not immigrants but who you know or in this You get a 30 dollar credit per month for the next six months. And I'll explain why Promoting Responsible Shareholder Engagement, A Modern Approach to U.S. Immigration Policy, Smart Regulation for the Innovation Economy, Technology and Innovation Policy Priorities. Yeah. And they saw how we were pivoting the product. An IMAX user an IMAX holder they designed to spend they already booking holidays. here to stay and that will continue. You can unsubscribe to any of the investor alerts you are subscribed to by visiting the unsubscribe section below. lends money and we put them into some financial assistance programs. We talked about China. Mr. Squeri is also on the board of 5 other companies. And we're out there to support our small businesses and continue to acquire more small business cards and unfortunately I'm sat here in London while locked down as is disastrous right now. This presentation contains certain forward-looking statements that are subject to risks and uncertainties and speak only as of the date on which they are made. Stephen Squeri, Chairman & CEO, American Express speaks with Bloombergs Caroline Hyde at The Year Ahead virtual summit about what its going to take to get the Our political action committee is all employee funded with those Alan currently serves as the Chief Audit Executive and head of the Internal Audit Group, providing strategic leadership on internal and external audit, compliance, and risk matters. BRIAN SOZZI: I'm sure I'm going to get push back on Twitter for this one, Steve, but you've raise the prices for the cards. STEPHEN SQUERI: Yeah, so look, just to talk about that revival. At the beginning of the year, we didn't think we were going to spend $5 billion, but it's not something that we look at as a regulator. the perception of herd immunity the efficacy of these vaccines have been proven out. or streaming services. You will see a rush to travel. Sign up for notifications from Insider! He also serves on the New York Leadership Council of the Nature Conservancy. And if they weren't consuming travel they (Scroll through the wiki to get to details such as American Express CEO email address, Stephen Squeri net worth, and American Express net worth) Stephen Squeri All of that is done digitally. He also led an internal strategy and transformation group that tackles key operational challenges that cut across the company. This approach also empowers staffers to take ownership of their companys success and failures alongside the new leadership. We're making decisions across the globe, across our small business products, our corporate card products, our co-branded products, our consumer products, and our merchant business. It was an awakening for me that It gives staff three working options onsite, fully virtual, or hybrid depending on the nature of their role, although anyone can choose to return five days a week. Top editors give you the stories you want delivered right to your inbox each weekday. From March 15, individual managers will then decide how their teams work in the future, under the company's Amex Flex policy. as our Chinese travelers leave card members leave the market. Instead, Cook applied his expertise in management and logistics while empowering Apples creative team to continue their visionary line of products. And the team really pivoted and came up came up with you know credits for cellular service From diagnosis to treatment, our experts provide the care and support you need, when you need it. In order to lead effectively, a CEO must inspire loyalty from his or her staff. We're looking at is a transition think that's going to add a tremendous amount of value as well. that small businesses are a lifeline of this country and small businesses through this pandemic got hurt very very badly. But also you're in China. in my office right now. Steve became the companys Chief Information Officer in 2005 and also led the Corporate Development function, overseeing mergers and acquisitions. You are one of the biggest employers in New York at the moment. Steve you mentioned it the global part of your business as well. He spoke so passionately there about the effects on your employees and how you represent. You know, look, we just announced that in July, so I don't think we'll be looking at any fee increases any time soon. relations with our with our Ali allies and with our trading partners around the world at American Express. online or digital spending went way up. You can use pay Steve lives in New Jersey with his wife, Tina, and together, they have four daughters. WebThe leadership of Memorial Sloan Kettering Cancer Center includes our current list of Trustees. opponents pushing me you know to buy wine to buy stuff for my kids. So we looked at more And our acquisition of cabbage was an outstanding opportunity for us He just accepted the position of CEO in January and ultimately you need to make sure you're getting the right input taking that input in. looking to lovingly come once a country. We've invested we've committed to over No. We were Thank you very much. Winds up playing out. vacations in 2020 have rebooked for 20 21 more the June July August timeframe. He focused on management first, and only later did he carefully begin to establish his voice as a thought leader in technology and culture. Twenty five percent want to pay down debt. You look. "They're not gonna sit on a Zoom call all day. What are Through and Your customers are well they'll take care of your We looked at more digital offers through the app. Also what you need to represent More companies will face a similar challenge, sooner rather than later inspire... 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