Accessible front desk for registration or other guest services, Accessible pathways from front desk to guestrooms, including accessible elevators to other floors of the hotel and common area corridors of 36 width or wider, Equipment available upon request to assist with audibility needs (not available in Niagara Falls), Accessible common area restrooms and water fountains, All retail and food service establishments include accessibility elements, Pool areas with some combination of sloped zero-depth entries, transport systems or pool lifts for accessibility, A limited number of waterproof wheelchairs are available for use at no charge(not available in Niagara Falls), Closed captioning and/or transcripts available for certain attractions featuring audible entertainment, including our interactive live-action game MagiQuest(not available in Niagara Falls). 14. GREAT WOLF DOES NOT UNDERTAKE ANY OBLIGATION OR RESPONSIBILITY TO UPDATE OR AMEND ANY SUCH INFORMATION PUBLISHED AT THE SITE. CLASS ACTION RELIEF WAIVER. Members are responsible for any sales, use or other transactional taxes, or similar charges applicable to the redemption of any Voyagers Points. " easy access " Location & Hours 10527 Cold Stream Rd Truckee, CA 96161 Get directions Edit business info You Might Also Consider Sponsored We do not grant any license or other authorization to any of our trademarks, logos, trade names, service marks, other copyrightable material or any other intellectual property by including it on the Site. Termination by Great Wolf of your account will result in cancellation and forfeiture of all Voyagers Points and associated Member benefits, and Great Wolf has no obligation to refund or credit you any amount following such termination by Great Wolf. At Great Wolf, our Director of Guest Services strives to continually improve guest and employee satisfaction, maximize the financial performance of the department and monitor compliance with . We use this information to process your request and/or to contact you with questions regarding your reservation or purchase. Cooking with the use of electrical heating appliances, except Great Wolf Lodge supplied appliances, is strictly prohibited in our guest rooms, balconies, patios or any other location inside or outside Great Wolf Lodge property. Without limiting the generality of the foregoing. The Program and all services and benefits offered therein is provided on a strictly "as is" and "as available" basis. You may opt-out of receiving communications from us at the time you make your online reservation. If Great Wolf modifies, suspends, or terminates the Program at any time before you commence your Stay, the Stay may not be considered a Qualifying Purchase; however, the terms of our change and cancellation policy will apply. Points and Member benefits or rewards may not be gifted, purchased, sold, bartered, brokered or otherwise transferred, except that the Program may allow a Member to donate or gift Voyagers Points in certain limited instances. Qu necesito mostrar cuando llegue al resort? We may change this Privacy Policy at any time and we encourage you to review it on a regular basis. Great Wolf will not bear any responsibility for bodily injury and/or severe injury and/or death or loss to any person in connection with the condition or use of the Resort, rides, and amusements or their entrance into or departure from the Resort. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR GREAT WOLF PARTIES UNDER ANY PROVISION OF THIS AGREEMENT SHALL NOT EXCEED IN THE AGGREGATE THE SUM OF THE FEES USER PAID FOR THIS LICENSE (IF ANY). Great Wolf Resorts may use cookies, web beacons or other passive tracking tools to collect information about your visit to our web sites and to track the effectiveness of our online marketing. This information is collected in a database and used to help us recognize you each time you return to one of our websites. Members will not be eligible to receive Voyagers Points from a referral if the referral recipient: (1) has previously completed a stay at a Great Wolf property, (2) has an existing reservation at a Great Wolf property at the time the referral is issued, (3) is an existing Member of the Program, (4) has an existing guest account with Great Wolf, or (5) has previously consented to receiving marketing communications from Great Wolf. Great Wolf does not represent, warrant, or promise, or guarantee the authenticity of documents on the Internet. If we make any material changes in the way we collect, use, and/or share the personal information we have previously collected from you, we will notify you of the change by sending you an e-mail at the last e-mail address that you provided us. Other Admissions Conditions: Admission to certain rides, shows, attractions, special events and concerts may require an additional charge or be subject to pre-sold admission. In the event of a dispute, controversy, or claim arising out of or relating in any way to these Terms and Conditions or use of the Great Wolf Attractions, the complaining party shall notify the other party in writing. Who can use mobile check-in and how does it work? Great Wolf has no obligation to refund you for any unredeemed Voyagers Points, rewards or benefits following cancellation. 2023 Great Wolf Resorts, Inc. All rights reserved. Reservations can be completed on the National Parks Service website and are required for day visits, in-park camping and lodging, wilderness exploration, regional transit and tour groups. TO THE FULLEST EXTENT ALLOWED BY LAW, GUEST HEREBY RELEASES, DISCHARGES, WAIVES ANY CLAIM OF LIABILITY AGAINST, AND COVENANTS NOT TO SUE Great Wolf Resorts, Inc., Great Lakes Services, LLC, GWR Manager, LLC, all affiliates of each of the foregoing, rescue personnel, inspectors, underwriters, consultants, and other persons or entities who give recommendations, directions, instructions, or engage in risk evaluation or loss control activities regarding the premises or this Activity, and with respect to each of the foregoing, their respective officers, directors, agents, owners, managers and employees, all for the purposes herein referred to as "Releasees," FROM ANY AND ALL LIABILITY, CLAIMS, DEMANDS, LOSSES, OR DAMAGES CAUSED, OR ALLEGED TO BE CAUSED, IN WHOLE OR IN PART, BY THE NEGLIGENCE OF THE RELEASEES OR OTHERS, INCLUDING ANY AND ALL NEGLIGENCE IN THE COURSE OF RESCUE OPERATIONS; AND GUEST FURTHER AGREES that if, despite this RELEASE, DISCHARGE, WAIVER OF LIABILITY AND COVENANT NOT TO SUE AGREEMENT I, or anyone on my behalf, makes a claim against any of the RELEASEES, GUEST WILL INDEMNIFY, SAVE, AND HOLD HARMLESS EACH OF THE RELEASEES from any litigation expenses, attorneys fees, loss, liability, damages, or costs which may be incurred as the result of such claim. Regardless of billing or master account arrangements, you are liable for any and all charges posted to your room(s). Posted: January 20, 2023. In certain cases, it may take 3-5 business days following completion of the Qualifying Purchase for Voyagers Points to be credited. IN ANY CASE, THE COLLECTIVE LIABILITY OF GREAT WOLF AND/OR THE GREAT WOLF PARTIES UNDER ANY PROVISION OF THESE TERMS SHALL NOT EXCEED TWO HUNDRED AND FIFTY DOLLARS ($250). How can I opt-out of receiving future communications? Great Wolf Lodge General Manager and member of the Waterparks of Ontario Coalition Keith Simmonds says they have been working with the province to ensure a safe reopening. Great Wolf is not responsible for your inability to receive or redeem benefits or other loss due to your failure to provide and maintain accurate contact information. COVID-19: By booking a reservation with Great Wolf, Guest (as defined herein) acknowledges the inherent risk of exposure to COVID-19 that exists by visiting any public place where other people are present.Great Wolf has enacted enhanced sanitization and safety measures to protect Great Wolf guests and Pack Members. Specifically, our facilities permit service animals (other than in or near pools), we offer ADA compliant guestrooms with features that are highlighted in the guestroom descriptions portion of our website, and we include the accessible hotel features described below. This information allows us to target our marketing dollars to the most effective channels. These resort fees are not optional, if charged, and you acknowledge that these charges were factored into your decision to stay at the resort. Partners are independent entities and are not agents, employees, or subcontractors of Great Wolf, and Great Wolf is not responsible for their acts or omissions (including, without limitation, their solicitation efforts) or any products or services supplied by them (including, without limitation, the nature or quality of their products or services). a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owners behalf. EVEN IF THE APPLICABLE LAW PROVIDES OTHERWISE, GUEST AGREES THAT ANY ARBITRATION OR LAWSUIT AGAINST GREAT WOLF OR LODGE WHATSOEVER SHALL BE LITIGATED BY GUEST INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART OF A CLASS OR REPRESENTATIVE ACTION, AND GUEST EXPRESSLY AGREES TO WAIVE ANY LAW ENTITLING GUEST TO PARTICIPATE IN A CLASS ACTION. Great Wolf Lodge New England will begin taking reservations this summer after being unable to reopen since March 2020 due to the COVID-19 pandemic. Great Wolf may also change accommodations, alter or cancel any activities of, deny service of alcohol to, confine to guest room, search the guest room, property or baggage of any Guest when in the sole opinion of Great Wolf, the Guests conduct or presence, or that of any minor for whom the Guest is responsible, is believed to present a possible danger, security risk or be detrimental to himself or the health, welfare, comfort or enjoyment of others, or is in violation of any provision of this Agreement. Manteca's location is the 19th Great Wolf Lodge to open . One of Northern Michigan's top family vacation spots, the indoor. You agree that you shall remain solely liable for the contents of any submissions to the Site made by you or others using your account. The following attraction features exist for guests with special requirements: This Cookie Policy describes how and why Great Wolf Resorts, Inc., and its affiliates and subsidiaries (collectively, Great Wolf, we, us, or our) uses cookies, web beacons, pixels, clear gifs, and other similar tracking technologies (collectively, Cookies unless otherwise indicated) on our website or applications, however accessed (collectively, the Site). Uno de los miembros en mi grupo tiene alergias. Such Wristbands may be subject to additional terms and conditions as part of the sale. Any claim or cause of action you may have with respect to the Site must be commenced within one (1) year after the cause of action or claim arises. 12. ContentSquare is a solution which aggregates usage and frequency data to improve user experience. While we cannot guarantee our ability to match discounts exactly, we are committed to helping you find another available date where we can offer a comparable rate. Great Wolf reserves the right to modify or discontinue the Refer a Friend program at any time. At Great Wolf, our Front Desk Agent ensures an efficient, informative and professional check in/out process so our guests can focus on enjoying all of the amenities the lodge has to offer. Great Wolf may periodically request additional information to help us get to know you better. If we make any material changes in the way we collect, use, and/or share personal information on a going forward basis, we will indicate those changes in an updated version of the privacy policy. Mom Howling Mad At Great Wolf Lodge After Being Triple-Charged For Family Trip Canceled Due To COVID-19 February 19, 2021 / 8:00 AM / CBS Chicago CHICAGO (CBS) -- A suburban family wanted a. This does not affect your statutory rights as a consumer. GREAT WOLF HEREBY DISCLAIMS ALL LIABILITY TO THE GUEST FOR DAMAGES FOR EMOTIONAL DISTRESS, MENTAL SUFFERING OR PSYCHOLOGICAL INJURY OF ANY KIND UNDER ANY CIRCUMSTANCES, WHEN SUCH DAMAGES WERE NEITHER THE RESULT OF A PHYSICAL INJURY TO THE GUEST, NOR THE RESULT OF GUEST HAVING BEEN AT ACTUAL RISK OF PHYSICAL INJURY, NOR WERE INTENTIONALLY INFLICTED BY GREAT WOLF. Links to non-Great Wolf websites may be provided, in which case they are provided solely as pointers to information on topics that may be useful, and Great Wolf does not control over the content on such non-Great Wolf websites. You may be required to present your Program account information at the participating Great Wolf location in order to redeem the Bonus Deal. Eligibility. BY SUBMITTING WRITTEN MATERIALS, PHOTOGRAPHS AND/OR OTHER MATERIALS (COLLECTIVELY, "MATERIALS") TO THE SITE, YOU HEREBY IRREVOCABLY TRANSFER TO GREAT WOLF ALL RIGHT, TITLE AND INTEREST IN AND TO THE MATERIALS. We appreciate your patience and understanding as we implement these important health and safety measures to ensure you and your family can have fun creating memorable family moments. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Untethered Wristband: Wristbands may be additionally offered for sale by a Resort as a day pass without a hotel reservation, or otherwise in connection with special events or promotions. Voyagers Points will be credited to the account upon consummation of the qualifying transaction or activity garnering Voyagers Points. Participation in the Program is limited to persons residing in the United States who are eligible to use Great Wolf services. By sending Great Wolf any ideas, comments, suggestions, questions or other material, you grant to Great Wolf an unrestricted, royalty-free, worldwide, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute such material in any manner, including in connection with Great Wolfs business, and you also agree that Great Wolf is free to us any ideas, concepts, know-how or techniques that you send us for any purpose. Resort fees, surcharges, gratuities, and similar charges may still apply and be charged after application of Voyagers Points. Available Voyagers Points totals for a Member account will be displayed in the Members account online when you log in atwww.greatwolf.com. Splashy rides such as Alberta Fallsa four-story double-raft water slideand a winding lazy river surround the park's iconic hub: a four-story treehouse with a 1,000-gallon tipping bucket. You acknowledge and agree, however, that we do retain the right to monitor and approve the Materials and to disclose any information as necessary or appropriate to satisfy any law, regulation or other governmental request, or to protect Great Wolf, the Site or users of the Site. Great Wolf Attraction means any ride, amusement, waterpark area or other attraction to which a Wristband is required for admission. Opt-Out of receiving communications from us at the SITE charges applicable to the redemption of any Voyagers Points, or. S location is the 19th great Wolf Lodge to open 3-5 business days following of! Discontinue the Refer a Friend Program at any time and we encourage you review. Redeem the Bonus Deal or discontinue the Refer a Friend Program at time... Being unable to reopen since March 2020 due to the COVID-19 pandemic order to redeem Bonus. A Friend Program at any time and we encourage you to review it on a strictly as! 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