Interviews left a strange taste in my mouth. Here, she explains what we do, why we do what we do, and what compassionate care is all about. Then finally I was told they realized they werent actually going to hire for this role at all, so the job I was interviewing for didnt even exist. Save yourself the headache and avoid interviewing here. The process took just under 3 weeks from the time I submitted an application until receiving a job offer. Cityblock Health in December reached a $1 billion valuation and is on track to earn $1 billion in revenue. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. I came on site a number of times and probably had upwards of 8+ interview-like interactions. The process took 2 weeks. Were here to provide medical and mental health services, as well as other things that might impact your healthbe it access to safe housing, food security, help with addiction, or even childcare support. They went so far as to ask me to interview at 9pm and then ghosted me! It has been an emotional rollercoaster and nightmare! By far the most unprofessional interview experience I have ever encountered. Hard to ask questions when no one responds. What is the interview process like at Cityblock Health? Could any provide referrals to these companies? Extremely disorganized. It was unbelievable. What are you hoping to get out of working with this company? Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. More time passed, same thing. Sent a case study to create ideas, a presentation, etc. What me through your resume. Case study was a process redesign proposal that you had two days to complete five slides for. Applied online. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. Sent a case study to create ideas, a presentation, etc. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. - Panel Interviews (3) I pinged her a few days later to follow up. 2 Cityblock Health Hub Operations Associate interview questions and 1 interview reviews. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. Over the next two years, Cityblock supported me as I decided to pivot my career to engineering, taking 3 months off to pursue a coding bootcamp and then transitioning into a full-time engineering role after my maternity leave. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. Seems like the MO based on other responses. I applied through a recruiter. Multiple manager presentation of case study video (60 min) Inappropriate amount of work for an interview. They partner with community-based organizations and. I applied online. @Cityblock is hiring for a Head of HEDIS / Quality Improvement. Our engineers build the technology that allows our care teams to meet members where they areat home, on your phone, or in a safe place in your community. I interviewed at Cityblock Health in Dec 2022. Asked about my background and experience. Clearly a chaotic organization that doesnt know what it wants and doesnt respect candidates time. No response to any of my emails. We also ensure we're consistently improving through sprintly retros and quarterly team scorecards to monitor fundamentals like psychology safety, predictable velocity, and driving impact through outcomes over output. I applied online. One thing I love about the NYC tech scene is the mission-bent focus. Very easy. When you become a Cityblock member, our services are typically included in the benefits of your health plan. So, yes, I would have designed it differently and Im also not content to bitch and moan about it. I was contacted by HR for a phone screening and had it scheduled. It was unbelievable. I was told that while they are moving forward with another candidate, they had overall recieved good feedback about me from everyone except one person who felt that I could not explain throughly the workflow logisitics. Our financial assistance program may help cover your feesmaking our services at no cost to you. Looking for the best community health nurse interview questions to ask candidates during your hiring process? This employer has claimed their Employer Profile and is engaged in the Glassdoor community. I got an email from the recruiter setting up a time for a call about the position. Role is ideal for someone with 3-5 years work exp. They've gone through several general managers and medical directors. We work with health insurance plans to identify populations who are structurally at risk and experiencing thousands of dollars a year in potentially avoidable emergency room services and healthcare procedures. Three years into existence, I truly do not understand how Cityblock acquires quality talent into their organization. The interviewer was disengaged and didnt care to speak to me. The recruiter screen was typical. Needless to say I removed myself from consideration. .As a leader, my biggest motivation is to create a culture of trust and transparency for creating sustained value and impact as we work together to lay the building blocks for the future of healthcare. I interviewed at Cityblock Health in Oct 2022. Team manager video interview (60 min) 3. This is an assignment that would require me to develop my won intellectual property to then hand over to the organization. Worst interview experience I have ever had. Eventually I gave up on reaching out because it was clear to me that they weren't interested and their lack of communication wasn't something I wanted to be a part of. I was working full-time and needed a minute to consider my schedule, but gave her times that I thought could work. I interviewed at Cityblock Health. Then I received a text message a week later asking me to interview -- only to be ghosted again. Role is ideal for someone with 3-5 years work exp. The process took 4 weeks. Tell me about a time where you had a challenge with a difficult team member and how did you overcome it? The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. Phone screen questions were about my experience, salary expectations, what interested me in the position. I interviewed at Cityblock Health in Oct 2022. Received an email from an HR Recruiter asking to touch base within a few days. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. She told me the salary was 20k lower than the actual JD posting amount. Recruiter phone interview (30 min) 2. Interviews at Cityblock Health Experience Negative 100% Getting an Interview Applied online 100% Difficulty 3.0 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Manager (3) Senior Associate (3) See more interviews for top jobs Engaging our members in a frequent and trusted relationship is *the* single most important step towards unlocking better member health. We started Cityblock because no one should have to feel ignored, rushed, or neglected. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. The technical interview could've been harder, it was a whiteboard session on APIs. The process took 3 weeks. The process took 2 days. See the job spec to apply directly or refer! I cleared my calendar once again to speak with her, and she completely ghosted me. I saw firsthand the impact of a system where speed is rewarded, and patients are stereotyped. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. I applied online. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Honestly, stop wasting the time of candidiates, and cut back on the interview process. Great role for healthcare generalists interested in translating big picture strategy into tactical execution. She asked vague questions but wanted specific answers. Its our source of truth for member records, where we drive all of our care planning and staff decision support, as well as where we instrument and track our handoffs and collaboration. Our populations face systemic barriers to engaging in healthcare, making it hard to deliver meaningful and consistent care. Dr. Toyin Ajayi, our CEO and co-founder, has spent her whole career serving Medicaid patients. After finishing this process, I was told Id hear back within a week. etc. Knew early on it was not a good fit. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. Please DM me if you are interested. I applied online. Common stages of the interview process at Cityblock Health according to 66 Glassdoor interviews include: Our story At Cityblock, we dont hire for experience managing a JIRA board, we want folks with empathy, data chops, and excitement for the work. Interviews left a strange taste in my mouth. At Cityblock, were applying modern technology to an outdated and systemically-biased healthcare industry. We think of ourselves as part of the glue within an ecosystem that knits together existing providers, the specialty providers, the hospitals, the communities, organizations and creates a seamless experience for the people we serve, Ajayi said. Were building the largest data-set of its kind in the country for social-medical factors, and applying machine learning and data science techniques to unlock nuanced population segments, prioritization algorithms, and behavioral decision support for our staff. Hello, Less than a minute before our scheduled call, the recruited emailed to say she needed to reschedule. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. (eh what? Panel interviews were behavioral, some interviewers of which would be on my team. Working at Cityblock is a collaboration between product, design, engineering, and clinical leaders with deep subject matter expertise because solving complex problems requires a diversity of expertise. I interviewed at Cityblock Health. This place is completely run by amateurs and beyond unprofessional. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. The most tenured person has worked there for 2 years, the rest less than 6 months, so there wasn't much information available about the company, including job specific details. All questions were vague and random, a lot of beating around the bush. If youre a Cityblock member, request for an appointment here. Oh my god, essential workers who dont have health insurance. We knew this stuff. A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. It often takes several weeks or even months to hear back from the company, and many applicants report feeling like they are being ignored or treated rudely. Interview process at Cityblock Health Overall experience Poor Excellent Easy Difficult Interview process length About a week 29% About two weeks 24% About a month 24% More than one month 19% About a day or two 5% Most reported steps Phone call/screening 82% Group interview 47% On-site interview 41% Background check 41% Written test 18% No feedback given about the decision; pretty brutal treatment for someone who interviewed for a month. Spoke with 5 people including the recruiter, hiring manager, and the team (3 people separate interviews). Hello, Please DM me if you are interested. Please DM me if you are interested. I applied through an employee referral. I have gotten 4 job offers and they are trying to have another interview. She shared the challenges of a start-up scaling, though nothing seemed particularly positive. I have to engage all of them. Contact Email info@cityblock.com. I'm looking for a referral for Maven Clinic , Ro, or Cityblock Health . Help job seekers learn about the company by being objective and to the point. Dani Swaiman, Product ManagerJoined Cityblock Jul 2021. Answered August 11, 2021 - Community Health Partner (Current Employee) - Washington, DC. Please DM me if you are interested. Glassdoor users rated their interview experience at Cityblock Health as 24.2% positive with a difficulty rating score of 2.63 out of 5 (where 5 is the highest level of difficulty). She told me the salary was 20k lower than the actual JD posting amount. The interview process was fast. Opens the Fishbowl by Glassdoor site in a new window. Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. The process took 6 months. Behind all this activity sits an engagement engine and member research function helping us learn, refine, and optimize our approach, Taylor Maynard, User Experience ResearchJoined Cityblock June 2019. Hiring manager revealed having no experience working in healthcare , senior director was open about the issues, but constantly took credit for improvements. When you release new tools, youll be in a Cityblock Slack channel with teams in the field using your systems to care for our members. Hello, Cityblock implemented its virtually integrated care model to: Ensure continuity of complex care management for a diverse, older patient population during a pandemic. The hiring process at Cityblock Health takes an average of 31.7 days when considering 66 user submitted interviews across all job titles. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. The individual who called me was underselling this role with lies. Zero questions about experience with compliance and reporting. I chose times and then was sent an email verifying which time they had chosen. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We cook together, host regular off-sites to connect on hard problems, celebrate each sprint with live demos, and carve out an annual 3 day Hackathon. For example, data science can help Cityblock figure out who it needs to engage with first in patient populations that are often very diverse in terms of age and needs. The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. Please DM me if you are interested. She noted that many of these organizations run on tenuous and vulnerable business models. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. I interviewed at Cityblock Health in Dec 2022. Cityblock is a tech-driven provider for communities with complex needs it focuses on . The process took 5 weeks. Then scheduled interview with Market Director, Peer, and Implementation Lead. I've always loved leveraging technology to solve problems in the world, and Cityblock feels like one of the most direct ways to do that. Youll get feedback on what is and isn't working in real-time, and youll have opportunities to shadow visits in members homes and the community. I interviewed at Cityblock Health in Aug 2022. 30 min each: Recruiter, hiring manager, three other team members, case study presentation for panel. This included a case study presentation that required a lot of advanced preparation, meeting with the CTO, and your standard coding and system design interviews, among other things. She then proceeded to tell me that I wouldnt be interested in the work. You are not the Goldman Sachs of Healthcare. Asked about my background and experience. All questions were vague and random, a lot of beating around the bush. Then the company ghosted me after the behavioral interviews, despite numerous follow-up emails. It was unbelievable. @Cityblock is hiring for a Director, Quality Internal Operations & Client Relations What KPIs/data elements would you select to solve this problem? They moved very quickly and I had 5 interviews total including a case study. One interviewer kept interrupting me. Our populations have significant heterogeneity and year-to-year medical cost volatility, making it hard to predict and deliver the right interventions. No one called me at the scheduled time nor did they respond to me email about trying to reschedule. The process took 1 week. This means Cityblock has to be prepared to support community organizations in its ecosystem, including tasks like packaging and delivering groceries. Why do you want to work to serve vulnerable/Medicaid populations? Were still in the early days of this journey and well be more likely to succeed with you on the team. The process took 2+ months. Mr. David was there all the way and I felt totally connected. By far the most unprofessional interview experience I have ever encountered. Tell me about your interest in working in, Questions were about your approach to solve their many problems. After 4 phone interviews and 5 person to person interviews I recieved a call from the senior recruiter explaining why I did not get the job. The process took 2 months. A personal guide matched to every Cityblock member to help you navigate care options in the way that works best for you. Program impact on health care value streams The cherry on top was getting a generic/automated email from them saying they aren't proceeding. Thank you! I interviewed at Cityblock Health. We are an awesome tech-enabled healthcare startup transforming care for marginalized populations. (every interviewer asked this) Can you work with engineers? Role is ideal for someone with 3-5 years work exp. Turned out I was not able to make the interview and asked to reschedule. Now, the interview with the peer General Manager was a whole different story, it felt like she was bullying me. Interviews at Cityblock Health Experience Positive 23% Negative 63% Neutral 14% Getting an Interview Applied online 72% Employee Referral 11% Recruiter 9% Difficulty 2.6 Average Hard Average Easy Interviews for Top Jobs at Cityblock Health Community Health Partner (5) Director (4) Manager (3) Senior Associate (3) See more interviews for top jobs This had to be the most unprofessional organization I have ever interviewed with. Many run on tiny margins and are grant-funded. I interviewed at Cityblock Health. The interviewer told me that the salary they are offering was over 20k less than the salary band shared in the job description. Cityblock Health Interview Process. Zero questions about experience with compliance and reporting. We also ensure we're consistently improving through sprintly retros and quarterly team scorecards to monitor fundamentals like psychology safety, predictable velocity, and driving impact through outcomes over output. I interviewed at Cityblock Health (New York, NY) in Nov 2021. I interviewed at Cityblock Health in Nov 2022, This organization needs to really reconsider its HR Talent team. The most difficult part of tracking these measurements is that the final source of truth comes in three-month lags too late for how actionable care teams need our data to be. Give me a break. Happy Friday! This is particularly concerning considering most all of said senior leadership has less than a year tenure - you'll see LOTS of summer/fall 2019 start dates if you poke around LinkedIn. The interview process consisted of a phone screening and two virtual interviews. Yes. I applied through an employee referral. Get started with your Free Employer Profile, Senior Associate - Talent Acquisition Interview, Senior Associate, Talent Acquisition Coordination & Operations Interview, Sr Manager of Talent Management Programs & Initiatives Interview, Manager, Medical Economics and Evaluation Interview, Senior Associate, Talent Acquisition Operations, The Ultimate Job Interview Preparation Guide. First round is a call, then there are a couple of video interviews with the team. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. I am hiring for a Senior Project Manager to join the Strategic Operations team at Cityblock Health. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. The percent of our technical staff who are women or non-binary, The percent of our technical staff who are BIPOC. At the center of our tech stack is a tool we've built in-house for our care teams called Commons. Founded in 2017, Cityblock Health is a transformative, value-based healthcare provider for Medicaid and lower-income Medicare beneficiaries. Phone screen questions were about my experience, salary expectations, what interested me in the position. Its unacceptable in 2022 that were looking at exactly the same data that we were looking at 15 years ago about healthcare disparities, healthcare outcomes, all exacerbated by COVID, she added about the current healthcare system. Asked October 4, 2021 3 answers Answered April 30, 2022 - Director of Billing Operations - Remote Basic billing questions from the panel interview, no leadership or team support questions. Get started with your Free Employer Profile, The Ultimate Job Interview Preparation Guide. I applied online. To solve this, we came up with a data application built on an event-driven architecture that keeps track of these measurements with data from our EHRs. I applied online. I also felt like I was connecting with all of the team, but not only did I not get the job, they took about 2 weeks to follow up after I emailed them several times to tell me I didn't get it. I interviewed at Cityblock Health in Aug 2022. I applied through a recruiter. Over the last year, weve rolled out operations across door-to-door campaigns, community events, clinic pop-ups, Android, iOS, direct-mail, SMS, web-video, email, and telephone. I chose times and then was sent an email verifying which time they had chosen. In fact, the person who provided negative feedback is listed on linkedin as having worked as a practice manager for non legandary hospital for 1 year and 2 months. happy and comfortable. , Guidehouse, Fortive, Captiv8 Inc., Esri, Morning Consult, Seismic Axonius. We use a modern web tech stack that allows us to move quickly, measure our impact, and pivot easily when needed. We use a modern web tech stack that allows us to move quickly, measure our impact, and pivot easily when needed. Mental Health Clinician Salary: $52.30 - $64.69 Hourly Job Type: Part Time Job Number: 23-065 Closing: 2/28/2023 6:00 PM Pacific Location: Both Liberal Arts Campus & Pacific Coast Campus, CA Department: Student Health Services Description Mental Health Clinician OPEN RECRUITMENT ( CURRENT VACANCY 47.5%, 12 MONTHS) RANGE 55 $52.30 - $64.69 . Radio silence. We wanted a UI that we could control within the clinicians Electronic Health Record, built flexibly enough for our teams to move fast and test new content, tools, and decision support for our providers. I don't recall; it was mostly the Recruiter talking about the role and challenges. On Fishbowl, you can share insights and advice anonymously with Cityblock Health employees and get real answers from people on the inside. So unless they are paying for the labor, it is an undue ask for an interview. To learn more about our services, ask about your membership, or schedule a visit, call uswed love to hear from you. Recruiter phone interview (30 min) 2. The process took 2 weeks. The process took 3 weeks. Happy Friday! I interviewed at Cityblock Health (Brooklyn, NY) in Nov 2021. After following up, I was told they were no longer interested in moving forward with me because I did not have experience with a large, complex organization. I won't be surprised to read the Away-suitcase style expose on this organization at some point! Thank you! Please don't submit any personal information. It has been an emotional rollercoaster and nightmare! One of the first big projects I led was implementing a custom content management system layer that could handle all of our ongoing logic localization by location and line of business. I love being part of the engineering team at Cityblock because of how authentically we get to build relationships with our front-line clinicians and caregivers. (eh what? Pre-launch we spend the time figuring out where exactly in the neighborhood should we be, Ajayi said. I interviewed at Cityblock Health in Oct 2022. In the rare case where you have a copay, please reach out to us. What was some feedback you received at your last performance review? Currently have seven years of clinical administrative experience at a private nationwide medical company (also a nurse practitioner) and would love to get into the health-tech world at a growing patient-centered company. Could any provide referrals to these companies? I went through the full process back in December. Your goals are our goals. Interview questions for community health nurse designed for both interviewers and candidates, valuable advice on how to prepare for interviews, develop effective questioning strategies, and answer tricky questions with confidence. I interviewed at Cityblock Health (New York, NY). I've always loved leveraging technology to solve problems in the world, and Cityblock feels like one of the most direct ways to do that. They send you a date and time without asking if you are available. .As a leader, my biggest motivation is to create a culture of trust and transparency for creating sustained value and impact as we work together to lay the building blocks for the future of healthcare. Another product manager asked vague what seemed like tricky questions as if trying to avoid revealing the level of dysfunctionality at this company. Addressing systemic issues like health disparities is important on a moral level, but for payers there is also an opportunity to figure out how to create a more viable business by caring for people differently. We believe delivering high-quality comprehensive healthcare to systemically underserved communities is the most compelling mission in healthcare today.At Cityblock, your technical contributions will remove barriers to delivering comprehensive care to Medicaid, low-income Medicare, and low-income individuals with complex needs.Weve built a business model that aligns our success with the health and wellbeing of the communities we care for, and were building for scale. Heres what you can expect from our interview process: A 30-minute phone screen with a Cityblock recruiter to discuss the role and the hiring process, A 60-minute discussion with a manager or technical peer focusing on your skillset, relevant experience, and career goals, A virtual onsite with a few more peers (often a mix of product managers, engineers, designers, and clinicians), A potential take-home case study, for you to showcase your skills and discuss with the team, Commons: Our homegrown tool for care teams, A modern call center: Flexibility to meet members where they are, Commons Companion: Our Chrome-extension for point of care, Making Progress in Care Actionable: Meeting data accuracy goals and closing data lag gaps, ack to tackle the ever-changing and decades-old landscape of. Were taking advantage of the best D2C acquisition and growth technology tactics to deliver a high-trust, low-friction, concierge-like healthcare service that stretches both online and offline. 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