We were in a perfect location. We are delighted to know you had such a good time during your visit. He did his best but I'm not sure why he didn't deal with her appropriately. See 2 photos from 21 visitors to Delta Club Lounge. They were helpful, professional and always greeted us with a smile. We hope to welcome you back to Delta Ottawa City Centre and demonstrate our true high standards of hospitality. She provided EXCELLENT service during out one night stay! This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Would stay again in a heart beat ! We are delighted your Family enjoyed their getaway and found Delta Ottawa City Centre Hotel close to all of the sites and attractions of Ottawa. We stopped in the club lounge to find it empty. This is a great and friendly hotel that I use often. There is an extra fee for parking. Everything went great and the staff were super friendly and very helpful. Ask Soso200013 about Delta Hotels by Marriott Ottawa City Centre, Decent hotel but the breakfast experience was awful, Ask klfr about Delta Hotels by Marriott Ottawa City Centre, Ask TrueNorth67 about Delta Hotels by Marriott Ottawa City Centre, Ask onemoretripper about Delta Hotels by Marriott Ottawa City Centre, Ask valeriexo9 about Delta Hotels by Marriott Ottawa City Centre, Ask H5898QNllc about Delta Hotels by Marriott Ottawa City Centre, Hotels near Delta Hotels by Marriott Ottawa City Centre, Delta Hotels by Marriott Ottawa City Centre Rooms, Delta Hotels by Marriott Ottawa City Centre Pool, Hotels with Complimentary Breakfast in Ottawa, Hotels near The Queen Elizabeth II Equestrian Statue, Hotels near Garden of the Provinces & Territories, We compared the lowest prices from 9 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 7 websites, Holiday Inn Ottawa Dwtn - Parliament Hill. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. This is my favourite place to stay, every time I travel to Ottawa. Review tags are currently only available for English language reviews. Delta Hotels by Marriott Ottawa City Centre: Club lounge - See 1,442 traveler reviews, 446 candid photos, and great deals for Delta Hotels by Marriott Ottawa City Centre at Tripadvisor. Taxes and fees that are shown are estimates only. The underground parking is easily navigated and puts you directly into the hotel via the elevator. Would not stay in a room ending in 7 or 15 as they are on either side of the elevators, could hear them all night when they went up or down. The staff was always great, and they're great in the new hotel as well. Thank you for sharing your experience through TripAdvisor, and for mentioning that service was efficient and friendly at check-in, and helpful and accommodating throughout your stay. Thank you for taking the time to share your your experience at Delta Ottawa City Centre through the Tripadvisor site. Our room was excellent, except that we found the bathroom very cramped (small). Machine was not working. ... call ahead to verify hours, and remember to practice social distancing. Thank you for taking the time to share your feedback through the Tripadvisor site. We stayed for two nights . Ceiling of the bathroom above the tub was flaking, sign of becoming a bit worn down and needing a spruce up. The room is very small, and there is no bath tub. Not sure I would stay here again. Please see our partners for more details. During breakfast, the line remained and I still didn't see her clean an entire table. This is a great and friendly hotel that I use often. But it's the staff that set it apart from other Ottawa hotels - thanks Jean, Bernadette, Clara and everyone else! We are delighted to hear you enjoyed your visit, and found our team members warm and welcoming. 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