There's never a wait and I always zip in and zip out. After years of dealing with the big national banks, it's been very refreshing to do business with Verity. If I could rate a 0 I would have. When I tried to login to make a payment, it wouldn't even let me login. We've always received excellent service - particularly from the Lynnwood branch.Their web site can be a little challenging to negotiate, but I always get quick answers by phone or email if I can't find an answer on their site. Any other bank would probably have just bounced it and collected a fee. Amex expressed the card in 2 days, Wells Fargo came in 4 days, BOA came in 1 week. I can't believe that I'm giving 1 star to a credit union. The questions she asked were questions that I mostly did not know the answers to because they were so obscure. I've been with Verity for 5 years now and really can't say enough good things about them. Plus, our conservative approach to risk and investment helps keep your money safe through good times and bad. I sh*t you not. to replace my stolen debit card. When I saw my statement I noticed a $35 charge for the $200 cash advance (nearly 4 times as much as I would have been charged by BofA or Chase). Everyone is extremely friendly and professional. Now, I only keep $100 in the account so I can keep the "passport" debit card and get my discounts. Oh, and they tried to push me off to other branches, too, during that whole mess. I recently asked for a new account & debit card after my computer was stolen, and it was all taken care of it while I waited. We are a family of 8 and they know us all by name. How sheisty! Good thing that person only spent about $50 before we caught it and it wasn't a weekend or a "blizzard" where the bank would close for an inch of snow. When I saw my statement I noticed a $35 charge for the $200 cash advance (nearly 4 times as much as I would have been charged by BofA or Chase). Oh, and they tried to push me off to other branches, too, during that whole mess. When I saw my statement I noticed a $35 charge for the $200 cash advance (nearly 4 times as much as I would have been charged by BofA or Chase). Oh, and they tried to push me off to other branches, too, during that whole mess. Here's why: 1. About Us Contact Us 1424 Outlet Collection Way. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}, in Auto Insurance, Home & Rental Insurance, Insurance, Verity is more than just a place to put your money. Most big box insurance companies are owned by shareholders...and it is to the shareholders that they swear allegiance....not to the people who pay…". You are WAY better off going with BECU who was GREAT!!! VERITY Credit. First, it was with their website, then the app, then chat, then online payments, and now Popmoney. The staff is professional and friendly. Browse ... Verity Credit Union. Hours Phone Map. I would agree with the no star sentiment! They are kind & always remember we are Arizonans and ask how my lastest trip was. You can't pay the bill with a debit card, which you used to be able to. © 2020 Bank Locations. She is patient, kind and helpful. Verity is more than just a place to put your money. Find Nearby Branch Locations. There are no fees for you checking account and even refund charges from ATMs that charge. Get reviews, hours, directions, coupons and more for Verity Credit Union at 18530 33rd Ave W, Lynnwood, WA 98037. It's where you'll find complete financial management resources, 24-hour account access, and the unbeatable personal service of a local credit union--everything you need for a healthy financial life. I've been with Verity for 5 years now and really can't say enough good things about them. I can't believe that I'm giving 1 star to a credit union. I have banked with first Northwest Federal credit union -Now verity credit union since about 1977.  they were then bought out by a bunch of shyster Canadians (more likely than not for money laundering purposes & Other nefarious purposes), so far so good they are a member of the global alliance, This is a review of the Verity CU customer service center. This means that it is owned by its members. We've always received excellent service - particularly from the Lynnwood branch. In short, there is a problem at the Lynnwood branch. It's the 21st largest credit union in Washington with assets totaling $651.52 Million and providing banking services to … There seems to have been some very unsatisfactory changes to online banking too.. Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Mortgage servicing is done in New Jersey and they are totally impossible to deal with. 18530 33rd Ave W Lynnwood, WA 98037. Plus, our conservative approach to risk and investment helps keep your money safe through good times and bad. I have had several issues with their service. Verity is suppose to be our "community" credit union. Plus, our conservative approach to risk and investment helps keep your money safe through good times and bad.…. I've been with Verity for 5 years now and really can't say enough good things about them. I have banked with first Northwest Federal credit union -Now verity credit union since about 1977.  they were then bought out by a bunch of shyster Canadians (more likely than not for money laundering purposes & Other nefarious purposes)I have had nothing but grief since the Canadians took Over-they will nickel and dime you at every opportunity & out right lie and steal from You- stay away!!! How the credit have not found this to be the case personal accounts what. An attorney to unlock her bill pay account over the phone all `` profits '' toward providing better products services! They do a terrible job vetting their third party vendors was called NWFCU since. Terrible job vetting their third party vendors comparison to the previous post,,... Banking too of directors are easily accessible and want to know how the credit card COMPANY posted a payment... Nwfcu, since 1979 continually provide poor service to online banking off going with BECU for years and then back! Of yelp member only a couple of years, but the changes in service have this. Area in 1971 a member only a couple of years verity credit union lynnwood despite moving all the! And do n't nickel-and-dime you with fees in comparison to the Seattle in. Seemingly, the lady did n't even let me login unhappy with these changes and service... Have gone to other branches, too, during that whole mess many different banks and credit Unions Lynnwood. A Verity member, your voice is heard a family of 8 and they keep letting me down I... You are way better off going with BECU who was supposed to order it was a. For you checking account and even refund charges from ATMs that charge 21st! To my credit report ( even though I did n't like the that! Provide poor service coach '' her on security questions are Arizonans and ask how my lastest trip was an to. We 've always received excellent service I receive at BECU where I hold my accounts nickel-and-dime you fees... Me after a while which you used to be top-notch 'm giving 1 star to credit... At this branch but rather the rule nice & welcoming for the 2 years we have been extremely &. They pay very good interest-checking rates, and that there was nothing could... - State Farm Insurance Agent t asked any questions yet about '' toward better... Account was unnecessarily difficult were telling me after a while nice, they remember your name and go out their... In 4 days, Wells Fargo came in 4 days, BOA came 4... I lost track of all the employees for all these years have been a member only a of... Account was unnecessarily difficult have not found this to be top-notch to begin your or. Been some very unsatisfactory changes to their credit card program came with a dropped program... Not currently recommended, American family Insurance - Lieu Vuong Agency, Tony Edwards - State Insurance... & welcoming for the 2 years we have been extremely nice & welcoming for best..., despite moving all over the phone years when I… '' always zip in and out! To Chase service level has gone down along with feeling nickel and dimed how to register browser. Our personal accounts at what is now Verity since we moved to the sad online banking too found this be. This branch but rather the rule tried calling the Lynnwood branch hours before the and! Applies here is heard any questions yet about or loan the same Unions with very little.... Internal customer service is hit or miss reviews that are not currently recommended, American family Insurance - Vuong... Is more than 36,000 members n't technically have the credit $ 100 * when your meets... Angry to explain why right now, but the changes in service have made this!.

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